Parts Authority

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Keith Delaney
11 months ago
Miele Auto parts were the best. Amazing how Parts Authority purchased the business and screwed it up. No customer service high prices and you have to wait fir the part. Advance Autoparts is a little better. I am buying Mercedes ML series rear calipers for $65 dollars at the mercedes dealer. Parts authority wanted $99 dollars and that wholesale.Dont waste your time.

  first last
a year ago
Most of the time my mechanics have had to use them, it's been a nightmare. At this rate I ask my mechanics to get my parts from somewhere else or I bring my own. I grew up with it being Miele's and once it changed over it's gotten worse and worse. Gone are the days of a business caring about their customers and end users. Don't believe the hype about "stock shortages everywhere" because anywhere else I have used I have had no issues. Need a part and they need to get in from another location, use Amazon prime, it will be cheaper and chances are it will get there before the parts authority delivery person. The staff doesn't even care anymore which is proof that parts authority has ruined the location as most the staff hasn't changed since the transition.

  Wadek V
5 months ago
Great prices, most of Auto parts are always available. Great customer service.

  Steven
9 months ago
Went to buy brakes for my car and gave me wrong brake pads and rotors. After car was on lift needed to take taxi back and manager was very arrogant, didn t apologize or want to credit me in any way. New owners and managers not running business well. Wont go back. Shop elsewhere

  Peter Miller
6 years ago
Formerly Miele Auto Parts. For the most part everything is the same. The staff added a few new faces. I have been using this place for about 20 years for parts for my own car and their prices for my needs have been lower than Bridge or Auto Zone and the counter staff is more knowledgeable than the others as well. On the race occasions when they did not have the part I needed, they were able to get it for me within 2 hours. The only down side is the parking lot is small and at times there can be a wait due to the customer volume at the counter.

  chris chacha
3 years ago
They are getting two stars only because they are the only local place to me.I think their service quite frankly blows.I walked in there today- mind you I was the only person there.There is a gentleman behind one counter who scans the item and tells you to pay at another counter. There was noone at that counter. I stood there for about 10 minutes and was told "he will be right out" yet this person never came out. I asked him if he could do it as I waited an unnecessary amount of time as it was. This guy told me he couldnt ring me up and had to wait, so I left.Honestly that was the most ridiculous thing i have ever seen.

  Eduardo Serafin
a year ago
No body wanna do some work want everything easy very don t recommend this place and prices wey to much over the regular prices

  Joseph Malandruccolo
3 years ago
Always phenomenal service here, these guys know their stuff.

  William Conklin
4 years ago
Great service

  Gelmer Morales
a year ago
Terrible service I do not recommend itServicio malisimo no lo recomiendo