AAMCO Transmissions & Total Car Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Phyllis Staats
6 months ago
I Recently had a brand new transmission put in my Ford F150. Jeff and the aamco crew were just wonderful. I'm always stressed when I have to go to an auto mechanic for my truck my husband used to always take care of everything for me with cars. Being a widow it has been hard to find somebody I trust. Jeff and his son made me feel very comfortable explaining everything that they were going to do with my truck. It was the best experience and I now have a great new mechanic.Service: Transmission

  Ellie Blair
6 months ago
Mark and Jeff were wonderful to work with! We had a leak from the sunroof that led to water inside our car. Mark called to get us in right away that morning and even was able to have the issue resolved same day. We definitely did not expect the car to be fixed that quick, but we were throughly impressed with the customer service. Upon pick up Mark and the owner, Jeff were extremely personable and gave recommendations for the aftercare from the water buildup. It is great to have a trustworthy place to take our cars in the future!

  Jay Morency
11 months ago
They saved my Jaguar XF, my differential blew up and Jaguar themselves weren t able to help me. Jeff did I appreciate this man and he cares for the US Military for real. God bless him and his crew.

  Eugene Tampus
8 months ago
AAMCO in White Plains was a Godsend. Five star rating is not even enough. We will be taking a 4 hour road trip that week when the engine light came off. The car doesn't have power and does not accelerate well. I went to my regular mechanic and the code showed something to do with the transmission. The mechanic advised me to take it to the dealer or transmission specialist. I went to the dealer and after their diagnosis, told me the car need a new transmission which will cost around $9,000. I thought of getting a second opinion and the first thing that pop up when I search for transmission specialist was AAMCO in White Plains. NY. Jeff answered my call. Jeff was very attentive and accommodating. Jeff then told me after listening attentively that base on his experience it sounded more on electrical than transmission. He then told me to come and arranged a date for the car to be thoroughly inspected and diagnosed. Sure indeed. it was electrical. The great thing is, instead of me paying $9,000, I paid only $1,235. Another great thing is, my family and I took our scheduled road trip using the car with full power and no issues whatsoever. I am very grateful of Jeff, Jared and their entire team. Highly, highly recommended.

  Levin Varghese
8 months ago
Jeff and Jared expedited repairing a car repair that needed to be done on my car. They've been updating me on a daily basis along with providing amazing customer care. Recommend coming to these guys as they surely have the experience and tell you how it is. They don't beat around the bush and do the work exceptionally well. Appreciate their work and will continue to come to them for any future car needs.Service: Transmission

  Joe D
a year ago
Awesome experience. I brought my car in based on the reviews here, and Jeff and team surpassed expectations. After multiple times of needing to jump start my Ford Escape and being told by roadside membership service that "the battery was fine", I brought it into Jeff's AAMCO to diagnose and fix the issue. I was expecting a major repair bill - but they fully diagnosed the issue, and turned out the issue was simply that the battery needed to be replaced after all. This place fully lived up to the reviews - great integrity and customer service.Service: Battery

  Chris Johnson
6 months ago
They did an incredible job replacing my CVT transmission. Mark was professional and communicative with the status of my vehicle and the updates on the repairs. I recommend this place of business to anyone who needs quality work on their vehicles.Service: TransmissionService: Transmission

  Kisha Hope
11 months ago
First Class Service from drop off to pick up. From the moment I walked into the shop Jeff and his son Jared treated me with respect, did a complete diagnostic on my vehicle, explained in depth all the repairs that were needed, and completed the job on time, as promised. Jeff has over 40 years of experience and it shows and Jared is leading the business into the future. They have certainly gained a customer in me and my family. If you are searching for a mechanic with knowledge, an outstanding team and fair pricing, then definitely give these guys a try you wont be sorry!Services: Auto engine diagnostic, Brakes, Oil change

  Tiffany Padilla
7 months ago
I had a really great experience with the guys at the shop. 99% of my communication with them was via phone. I met them in person when picking up my car. They provided the utmost service ever.Going to a auto shop can be nerve-wracking for any woman but these guys were honest and we're filled with integrity! I really appreciate the work they did on my car and their patience.I will definitely recommend their service even if it's out of your way!!!!

  Martin Speckesser
7 months ago
This Workshop is incredible. We came with a problem where two other Werkstatt�s did suspect a broken transmission, this team here found the problem and solved it, it was the board electronic, which had a bug. The best is still to mention: a couple of days later we needed to go to a Ford Dealership very nearby (recall action because of the deadly airbags needed to be replaced), when we picked up the car at that Ford dealer, the whole AC/ventilator etc. was not working. The Ford Dealer refused to look into that, wanted US $ 400 for a diagnosis (of their own fault, imagine!). We went back to AAMCO (Jeff) in White Plains. They immediately found the problem: the Ford Dealer had disconnected all cables behind the console and not plugged them in again, obviously forgotten. Jeff and his team found the mistake, repaired and put the car together - even without charging a Dollar for this (although not their fault). Therefore, Jeff and his team earn a 5-star appraisal here. Thanks you.Service: Transmission

  Andre Holmes
9 months ago
I have a 2004 WRX that had a seized transmission after sitting for more years than I'd like to admit. I decided to give AAMCO a call and I was not disappointed. Jeff and his team went "above" and "beyond". How are they "above"? Their ability to diagnose, communicate and rebuild even better than OEM is unlike anything I've ever experienced at an automotive shop. Since that Subaru rolled off Jeff's lift, it's been rolling through gears smoothly and effortlessly. And the "beyond"? Not only did they ensure that I had a rock solid transmission, but they also diagnosed and fixed an electrical problem I've had for years, stemming from a bad alternator. The bar has been set.Services: Transmission, Auto engine diagnostic

  Fred Silva
11 months ago
Jeff, Jared and the entire team did an incredible job resolving a challenging set of multiple issues with my Ford Explorer. I am not just talking about the mechanical prowess (top notch) but their professionalism and desire to truly identify and fix my problem. I placed my trust in this team and was not disappointed. I recommend you do the same. They treated me with dignity and appreciation and I look forward to using them again when needed. If you prefer quality and honesty over speed, this is you preferred destination.-Fred SServices: Transmission, Tires, Steering & suspension repair

  Krystal Person
9 months ago
Jeff was wonderful, walked me through the whole process. Excellent customer service. Worked with my warranty company through all the pit stops and finally got my AC approved. Will definitely use them again, and refer them to family and friends.Service: Air & cabin filter replacementService: Air & cabin filter replacement

  Michael
11 months ago
If you re having car troubles, there is no other shop that I trust more than AAMCO in white plains. I was having transmission issues and knew i had to take my car in. They were honest, helpful, and provided a free diagnosis. Jeff was a great guy - they don t nickel and dime you like these other shops.

  Art Caley
5 months ago
Very pleased! Jeff and Mark did a fantastic job taking care of my car. Would do business with them again.Service: TransmissionService: Transmission

  Daniel McHale (Mac)
4 months ago
I dealt with Mark to get a whole new transmission & axel all while dealing with Car Shield and my car was only there for 8 days. Only place I am using moving forward.

  Stephanie Moreno
a year ago
Jared and Jeff are absolutely AMAZING! I first took my father's car to them when I was in college back in 2007. My dad's Ford Explorer needed a new transmission. They built an indestructible transmission and provided Excellent service!! Fast Forward to spring of 2021, I purchased a used Chevy Traverse not knowing it needed a new transmission and I immediately thought of them! I brought them my Chevy SUV and they treated me like family again and really worked me! They did an amazing job on my car and now it drives like brand new. I also, brought my car back a couple of times afterwards because of other concerns I had and they took it with out any questions and addressed the issues immediately! They provided top quality service and I will always bring my car to them and would recommend to anyone! They are trustworthy and loyal! They are open and honest! Most Importantly, they stand by their work 100%!! I can't thank them enough for all they have done for me and ensuring that my vehicle is safe for my family and me! I love you guys! Thank you so much!!!Service: Transmission

  ian rutty
a year ago
Jeff and his team rebuilt the transmission in my wife's Cadillac SRX. Honestly, the car drove better than when we bought it used over 7 years ago. I'm extremely happy. The service from the initial phone call, to being handed my keys at the end of it all was top notch. Jeff always made sure to call and give me updates along the way, which means a lot when you're spending your hard earned money. Great guy, great staff, and great experience. This is my second time using them as I had an Escalade transmission rebuilt over 10 years ago and the service was great back then. Glad to see that they keep the same level of service after all this time. They also do other car repairs/maintenance which I did not know about. This is my new go to shop to work on my cars from now on. The service and knowledge speaks for itself.Service: Transmission

  Bibliophile
11 months ago
AAMCO White Plains has some of the best reviews around, so when my transmission bit the dust, I took it to them. Jeff quoted me a price for a full rebuild, and I had my truck back within a week. Fair price, good warranty, It's been several weeks now and she's still running great. Many thanks to Jeff, Jared and whole crew at AAMCO.Service: TransmissionService: Transmission

  April McKenzie
a year ago
Jeff is amazing. After getting a raw deal from another repair shop he provided excellent service for my car. Completed the repairs which included replacing my transmission in 5 days. He was completely communicative the entire time. Do yourself a favor and bring your car here.

  Lisa STAR
2 years ago
Jeff and Jarrett are my new besties. lol Guess where I'm going for my tune-up? You guessed it! 281 Tarrytown Rd. White Plains New York. By the way I live in Manhattan. My car is in good hands at AAMCO. Thank you guys. Great job! I'LL BE BACK! I have a big smile on my face. Melissa C.Service: Auto engine diagnosticService: Auto engine diagnostic

  clark poccia Jr.
a year ago
Jeff and his crew are amazing! Had my vans transmission rebuilt here a few months ago and they did amazing work. Just picked up my 2012 Camaro from here a few hours ago after having a full brake job done and I have never been more satisfied with work that was done here today. I ve owned my Camaro for 7 years and I have never felt brakes so smooth before in my life. Quality work really makes a huge difference. This AAMCO uses only the best parts available and it truly shows! Thank you to Jeff and his crew. I recommend this shop to anyone looking for quality work and top notch customer service. Thank you!Services: Transmission, Brakes

  Carrie Sampson
8 months ago
I can't say enough about how pleased I am with the team and service at AAMCO White Plains. After a single visit, with all of my car troubles resolved at a great price, I won't be taking my car anywhere else. Jeff, and the folks at AAMCO White Plains are my people! Thank you so much for the great work, and wonderful service.Services: Transmission, ElectricalServices: Transmission, Electrical

  Fiona Egan
a year ago
I had my car towed to AAMCO after having issues accelerating on the highway. Jeff saw my car quickly, and was transparent and communicative during the diagnostic process. He was professional and was able to make me feel confident my car was in the right hands. I felt very comfortable working with Jeff and his team and am beyond happy that they were able to fix my car quickly and for a fair price. I would recommend this business to anyone!Since my initial visit to this AAMCO, I have been back anytime my car has needed servicing(including a full transmission replacement); every time, Jeff and his team have been incredibly helpful and communicative. I cannot recommend this business enough!!Services: Transmission, Auto engine diagnostic, Air conditioning, Battery, Oil change

  Ray T
a year ago
Jeff and Jarret were very pleasant to work with. They're both very knowledgeable and experienced! I had my transmission fluid flushed, front and rear brakes replaced, and an oil change. They made my car feel great. Will be going back again!Services: Transmission, BrakesServices: Transmission, Brakes

  Phillip F
3 years ago
Fearing the worst with my recent car issue (strange humming noise from underneath) I found AAMCO through a google search of nearby transmission care. I didn't expect to encounter one of the best human beings in life. Jeff is super knowledgeable, trustworthy and a total professional. What I expected to be a major transmission issue was diagnosed correctly and repaired for much less than expected. Jeff and his son Jarrett own this business. They are super dependable, straight-shooters and will not rip you off. I am so grateful that I met both Jeff and Jarrett and I wish for all the best God can bring to them and their family. I am ecstatic to be able to drive again with confidence, but should I ever need car repair again, I know exactly where I am going first. I would highly recommend their services to anyone!Service: Brakes

  Fred Kauber
a year ago
If you want old school service that prides itself on knowledge and quality of work, bring your car to Jeff and his team at Aamco White Plains. I brought my 2017 Traverse in to confirm what my own research indicated re. transmission issues on this model at a certain mileage; Jeff diagnosed and confirmed the issue and clearly laid out several possible options with associated cost. I opted to have my transmission rebuilt vs. buying one, which Jeff's team did well and completed days ahead of the estimated timeframe. A slight issue arose after getting the car back, whichJeff immediately addressed same day. Jeff cares about his customers, and I am so delighted with the service and professionalism that I experienced that I am bringing an additional car in to have a similar issue addressed.Service: Transmission

  Daniel Llanos
a year ago
My experience with AAMCO and Jeff have been amazing. I brought my car in because it kept getting stuck in gear and got it back in less than a week as if it were brand new. Jeff was super helpful and patient. He called me saying what the possible solutions were and explaining why. You can clearly tell when someone wants to help and enjoys what they do. Can t recommend it enough. Thanks Jeff and AAMCOService: Transmission

  Beatriz Alonso
a year ago
I wish I could give this place more than 5 Stars, they help me so much with my car.! Always answer my questions I call them often and they always answer very polite, they give the best customer service and my car is absolutely working like new I m so glad I found them, I would recommend them to anyone they truly care about their customers.!

  Jill Sclafani
a year ago
If you want your vehicle done right and with care, Jeff is your guy. He was so accommodating and was able to get my car in within a few days (the transmission was DONE and needed to be completely rebuilt... not a quick fix to say the least) and back out by the end of the week. Customer for life!Service: TransmissionService: Transmission