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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rafael Auli III
a month ago
I noticed air was leaking in my tire pretty fast. It was a Sunday and luckily I was close to this Mavis. I had a huge hole that could not be plugged. When I walked in it was pretty busy and after explaining i live 45minutes away the manager Dex assured me he would take care of me before he left - even though they were about to close. They had 4 different style tires i could pick from in stock, which is not usually the case. I appreciate the great customer service and him going above and beyond to get us taken care of and safely on our way.I would highly recommend this Mavis for their customer service, multiple options available, as well as quality of work.
NADJA Green
3 months ago
When I walked into the door of MavisOne of the managers Mr. Rocco was behind the desk on the phone, Of course I just seen him for the first time. He immediately addressed me and said, good morning , I will be with you in one moment . Furthermore, his hospitality and manners was phenomenal. He gave off great vibes. He was professional and very thorough with explaining everything. He did his best to cater to helping me within my financial limits. It was fast but detailed great service. I definitely recommend coming to this Mavis, you will get honestly, professionalism, respect, and leave there feeling safe.Thank you Rocco and to the other workers who worked as a team on my car.
Destiny Hernandez
3 months ago
Review 1) Great customer service! Dexter was a wealth of knowledge & very helpful. 10/10 highly recommend.Review 2) Another pleasant interaction with Mavis and their employees. Got a flat tire and needed my car fixed ASAP. They fit me into their very busy schedule, called me with updates frequently, & got the job done quick. Huge thanks to Dexter & the rest of their team!!
Carl Hayashi
a week ago
Amazing service from Dexter and the entire Mavis team! They helped us out within hours after getting two flat tires. We highly recommend them!!
Caylin Gonzalez
3 days ago
I always have such an easy and fast experience at this location thanks to Kelvin. Any time I have any car troubles, i make sure to ask for Kelvin because i know i will get the best and most attentive help with him.
noah
3 months ago
Got my shocks, sway bar, and a new tire done on my Corolla here. The work was finished within hours and it was very easy to talk to the employees. They were very helpful in recommending parts and such. Very good service.
Christian Cubano
2 months ago
Rocko was behind the desk was Very professional provided great customer service as he took care of all my worries! We definitely need more people like him! Overall great experience with the staff as well. I will definitely be coming back!Thank you guys for what you do!
Anthony Montemarano
a month ago
Walked in on a very busy Saturday morning. Rocco and his team were able to fix my tireIn under an hour. Very professional and courteous staff. A big thank you to the entire team at Mavis of Haverstraw.
Alex Alcantara
a month ago
Rocco is very professional. Very respectful. Multitasking is on point. Took great care of me. Recommend this place if you need new tires or any help with your vehicle.
Alex Zhinin
a week ago
Super helpful and understanding! Dex provided great customer service. My family has been coming here for years.
Chyra Wright
2 weeks ago
Dexter took me in last minute and replaced my tire. He was super friendly and helpful. I m so appreciative, 5 stars isn t enough!
Nicole Isaacs
a week ago
I had a flat on a Sunday afternoon but thankfully they were able to stay open longer and fixed my tire. Planning on going back soon!
Tarik Clyburn
2 months ago
I went to Mavis today for brakes and rotors for my BMW X5. I had the pleasure of being assisted by Mr. Rocco and his staff. Rocco was Aces. The entire job was completed in a timely manner. I highly recommend Mavis for your next brake service
Dominick Jean-Baptiste-Ridor�
a week ago
Had an emergency where I had a flat tire, they fixed the issue and recommended any other repairs due soon. Quick and easy, no hassle.
DeSean Major
2 months ago
Dexter was accommodating. I needed to get back to the city and he was able to address my concerns regarding my tires. Every Mavis location that I ve gone to have always helped.
Sneha Moncy
a month ago
My local shop closed earlier than expected on a Sunday afternoon & I was in serious need of a quick oil change. I called into this nearby Mavis and was instantly taken care of! Dex was extremely accommodating and got me in asap with no issues. TY!Update: I called in for an oil change and Dex answered. He told me to bring the vehicle right in. Thanks again!
Elijah
3 weeks ago
Dexter, Zuly and the crew were able to take me in as a walk in and get my car situated. Dexter wasn t afraid to get his hands dirty and helped out on my car in order for me to get to an appointment. Thanks Mavis West Haverstraw.
Eileen Ferreira
6 days ago
Dexter was able to repair my tire quick, fast and before closing. Excellent customer service!
Carol Amilcar
a month ago
Dexter the service manager and Marcos the mechanic are honest guys. They worked within my budget and made sure my vehicle was safe to drive back home.
Wilton Rodriguez
4 weeks ago
Dexter provided excellent customer service. He gave me a great price on tires & alignment. Will be back.
Eileen Nodhturft
7 months ago
I made appointment online for Sunday, grant it was Labor Day weekend and was surprised they were working. I blew out a tire and was told they didn t have one in stock so it was being delivered to them between 2-3PM. I called to see if it was done. I was told Michelin was not answering the phone so I would have to wait until Tuesday. Ok like I said it was Labor Day weekend. They were very nice and took care of it on Tuesday and I picked up my car after work. I got home and realized the entire front of my car was covered in bird poop, at least 50 spots. Just for future customers, maybe check what the car looks like before returning it to customer. Otherwise would use them again. 2021 Honda HRV Mom.
Karyn DiSalvo
2 months ago
Dex was a great advisor and took care of my brakes and tires quickly and efficiently. Second time at this location with no issues.
Sami Bakjaji
4 months ago
They are upselling you for stuff you don't need, I have been recommended an axle replacement, but I decided to investigate more before saying yes and asking other mechanics about it. All of them told me it was not necessary and that this company is known for upselling since most of the staff is commission-based. Nice try!
Andrea Itouchene
5 months ago
Dexter was extremely helpful addressing all the issues with my car. I was able to save money and get a good deal on Good year tires. I recommend using Dexter he will work with you to get the best price!
Gaudy Hierro
a week ago
Grateful for Dex and staff for accommodating my 7pm oil change appointment on a Thursday night.
Minene
a month ago
Guys did a great job Marcos & pexter they close at 5pm on a Sunday but they stay up late until 9pm to take care of my car.. great places to bring you car for wheels and alignment
Stephanie Amato
4 months ago
Thank you! Thank you! To Kelvin and Dexter! I had a nail in my tire and they accommodated me right before closing and right before Thanksgiving! I'm so grateful. Happy Thanksgiving Mavis west haverstraw
dave_smooth_
2 weeks ago
Great service provided by Dexter and staff. They took me in for an emergency oil change and informed me of what is needed for my next service.
Sarah Garrison
5 months ago
I recently visited Mavis in West Haverstraw when I encountered an unexpected issue with a nail in my tire. I cannot speak highly enough of the exceptional service I received during this visit.From the moment I walked in, the staff went above and beyond to assist me.In addition to replacing my tire, they did an oil change and helped me with another issue with my car, which I am very grateful for.The pricing was fair, and the service was speedy, making the entire experience stress-free. I highly recommend Mavis in West Haverstraw to anyone in need of tire-related services. Their professionalism, expertise, and commitment to going the extra mile are qualities that make them stand out in the tire industry. I will undoubtedly be a loyal customer for years to come. Thank you for your exceptional service and for keeping me safe on the road!
Paul Scotman
3 months ago
Needed some brake work done in a jam and these guys were there to help! Rocco and his team were Responsive, helpful, and even knocked down the price on some of the work! Thank you for making this unpleasant experience as painless as possible!