Arango Automotive

4.3 (37)

  1805 Tebor Rd, Webster, NY 14580
  (585) 216-9391
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  James FXDF
3 months ago
Awesome customer service. Ed took his time to make sure I had the right parts for what I wanted done. He did great with the installation, and I couldn t be happier with how the truck turned out.

  D Nelson
a year ago
If you re looking for excellent customer service, you re looking in the wrong place if you re looking at Arango Automotive. To say that they were rude and unprofessional would be an understatement. They clearly don t need my business and I have to except that. Give them a call and you will find my words to be true. I m writing this review so you can avoid the pain of dealing with these people. I guess you have to look like them and talk like them, to receive and respect from them. Got work done several months ago by Arango Automotive and felt a bit uncomfortable but couldn t put my finger on it, till today.Called on Monday, the man picked up the phone and pretty much said (what do you want) then cut me off in the middle of our conversation and told me he would call me back because he was with a customer. Never called back, so I called back, big mistake because he made me feel as if I was bothering him. Set up an appointment for simple inspection, just to be ignored, go to pick up the car believing they did what I requested 7 hours later!, to find the car still in the same place, (no inspection done) ok no worries, you re too busy and really don t need my business. The man sees me coming puts the keys on the counter and walks off into the sun set.Service: Auto maintenance

  Bill Bianchi
a year ago
I have been going to Tony for years now, for all matter of car repairs. Brake work oil changes you name it. What you'll find here unlike MANY other places, is that they are honest and have incredible attention to detail. They can properly diagnose problems, not just change parts. They fix what needs fixing, and don't do the dealer "well you might want to tdo this or that" when there' s nothing wrong. You want honesty and attention to detail go here.

  Liz
7 years ago
Absolutely the best place to take your vehicle. Honest and reliable service and they have saved me and my husband in a pinch more than once. Tony is the man and his crew is awesome. They have always treated us great. For almost 10 years they have been our go-to shop. We love Arango!

  K.P. Smith
8 years ago
These guys are really easy to deal with and they are very trustworthy. I've dealt with Tony specifically several times and he's not a snake oil salesman. He doesn't mislead you or run the bill up or do any of the things you worry about with a mechanic. He's fair and his work is top notch. Everyone in the area uses Arango auto for their towing and car repair needs.

  Bridget Marsh
6 years ago
The BEST TOW TRUCK COMPANY BY FAR! Mark is trustworthy, honest, reliable, professional, and has always charged very reasonable prices. I have used Arango on many occasions to move some very valuable cars, and a few not so valuable cars. Many of the jobs have been difficult, yet despite the level of difficulty, every job has been completed to perfection, and the level of professionalism has always been top-notch. I will continue to use Arango for all of my vehicle transportation needs and I highly recommend Arango!

  Ben Barrow
4 years ago
I have been going there for about 20 years and highly recommend them. When you find a mechanic you can trust, you stick with them. I live 35 miles away and I make the trip for even the smallest repairs. Tony is the best in my book!

  Carl Picone
6 years ago
I love Arango! They are honest mechanics and will talk you through their honest opinion before fixing anything. Highly recommended!

  u demydiv
8 months ago
The customer service is awful. Mark and other employee are rude and unfriendly.I recommend to avoid this place.

  Jaz Miller
2 years ago
TERRIBLE customer service. Not sure if it's because my skin is black or what, but you guys need to get it together at Arango. Would not recommend this place to anyone.

  Glenda Sargeant
5 years ago
First time tow. I highly recommend this Co. VERY reasonable!!! Marks a nice guy! Its nice to see a company do what they say they will do. Two thumbs up!!!!

  Dave Bradshaw
3 years ago
Never heard of a owner who would embarrass himself at another company business. Very immature. Wouldn t recommend!

  Charity Ransom
4 years ago
My mother in law was in a accident and driver's and employees were very helpful and caring when it came to getting stuff taken care of

  Loyalty 1st
5 years ago
Never go here towed my truck in park ruined it n said they didn't how not if I had my keys.

  Johan Spijker
6 years ago
Cleanest shop, honest and competent work at fair prices.

  Joshua Whitcomb
6 years ago
The best auto mechanic in the area!

  Nick Neri
3 years ago
They don't respond to phone calls or voicemails

  Rob Roberts
4 years ago
Great people doing great work

  Robert Tambe
6 years ago
Honest people and good work.

  5857034320 Roden
a year ago
Great people

  Opening Hours

Monday 8:30 AM-6 PM
Tuesday 8:30 AM-6 PM
Wednesday 8:30 AM-6 PM
Thursday 8:30 AM-6 PM
Friday 8:30 AM-6 PM
Saturday 8:30 AM-12 AM
Sunday Closed

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