Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sherry McCarthy
a month ago
Once again, an amazing experience! My car broke down 1 mile from Mavis Tire and after a quick call, they got me in immediately. The estimate for repairs was ready in less than 30 minutes and I was given multiple options for repair and payment. The repair was unexpected, but the 90 day interest free payment option was a life saver! The parts were ordered and installed in less than a day. I will definitely be back next time I need a repair!
Scot Rose
a week ago
Excellent customer care and quality control. Dustin was excellent and provided transparency and integrity with all that I needed to have done on my truck. Highly recommend.
jason thekidd
a month ago
Got in the same day for my tires which no one else could do. Everyone was super friendly and explained the specific charges to me without it sounding rude like other places are. Overall a super great experience! Would highly recommend to anyone looking for speedy and friendly service!
Danny
a week ago
I went to Mavis on 4/10/24 for a wheel alignment. The lady at the front desk attempted to upsell me unnecessary services, even though I declined. She falsely stated on the receipt that I declined the alignment. I took off my business day to be there, Why would I decline. Make it make sense. I should have known over the phone that she was a liar because she tried to overcharge me for the wheel alignment until I told her I spoke to someone last week who gave me a lower price. I had evidence of the actual pricing from Amazon for my tires. She attempted to overcharge me again over the phone. Then, on top of that, she put my brand new tires on the car when the wheel alignment was not even done yet. Does that make any sense. You're basically going to run down my tires again. I warned the owner the following day about her behavior, who seemed understanding. Be cautious of her money-driven and unprofessional tactics.
bon9ify
4 months ago
I recently medically retired from Active Duty Army. Won t be getting my disability check till February Went in to get an inspection done and they treated me like I ve been going here for years! Very courteous staff. Enjoyed chatting with the front staff. Really recommend coming here for your NY Safety inspection! Affordable. Reliable and friendly! :)
kaye-lani celestino
a week ago
Great service and kind staff. Very upfront with pricing and willing to price match tires. Definitely will come again!
Cat Mash
a week ago
They replaced my tires with a discount quickly! I waited less than 2 hours for them to take care of my front tire replacements. Would recommend!
Christine Vermeulen
3 months ago
I came in for an inspection and window wiper replacement. Knowing that I had a death wobble and break issues, they found that my oil pan was shooting oil all over my undercarriage. I was able to take care of all of that before this winter storm comes through. I highly recommend arsenal street location the staff gave excellent service! They listened to why I was there and accommodated me. They all were patient, kind and fast!
Kevin West
3 weeks ago
I highly recommend this place if you need to get work done for your car. They re super straight to the point and they don t beat around the bush. Shout out to Dustin for getting me in on short notice.
Kennedy Ochoa
3 months ago
Brought my truck in to get new wheels and tires put on. They were able to get me in very quickly without an appointment on a Saturday. Recently moved to the area and didn t know what places I should go to and this was the first place that popped up. Technicians were nice too.
Skylar Hoke
4 months ago
I was originally supposed to get my car inspected somewhere on state street however they cancelled at the time of my appointment. I called Mavis on Arsenal St. and they were my absolute saving grace! They were kind, were able to get me in even though it was an hour to closing, and were quick & efficient. I don t know why I even bothered going anywhere but here first.
Shaleena Altmann
2 months ago
Absolutely impressed with Mavis Tire! The staff's knowledge is commendable, and their assistance was invaluable. My visit was swift, making the overall experience highly satisfying. Highly recommend their services!
Aimee Lemay-Hammond
a week ago
They were able to get me in and finish my car on short notice. Extremely polite and explained everything thoroughly.
Mackenzie Thompson
3 months ago
Do not recommend. They did not care about time management. I had an appointment scheduled for noon. They took in another person instead and I had to wait an hour to get my appointment even started. Then they started taking things apart on the car without even having the supplies they needed to replace causing several delays.
Kaitlyn Dickerson
2 months ago
Prompt assistance, the manager Dustin was very accommodating. My family and I are Airforce and were traveling through to see family when our tires started acting strange. Dustin really took care of me and my family and got us back on the road safely. When I come through town again, I know if anything happens mavis has us taken care of!
Dickie Dorson
a month ago
Came in for an oil change. Been coming here for over a dozen years. The staff is always friendly and the work and prices are always good
Eric Lo
2 months ago
Awesome location and employees are very professional. Called ahead to ask if there was availability for a state inspection today and was told yes. My family also comes here for everything else for the truck.
Michaela Swiernik
5 months ago
I walked in and wasn t greeted, just stared at, until I got to the counter and said hello (no response) and said I had an appointment. As men started coming in for their appointments they would be greeted as soon as they opened the door. I could hear comments being made about me not knowing things about my car. At the end I was told my total and was asked to leave a positive review. The only positive part was the employee that was having a conversation with me as he put my summer tires in my car.
Brianna Ross
4 months ago
I had a tire blow out right before they closed and they were so nice about it. They stayed open and changed 2 of the tires i needed and were all so nice. The price was really good. A lot better than I expected.
Ty Dickerson
2 months ago
Dustin really took care of us when we needed it. Treated us like family. Car is running in tip top shape! Would recommend!
Jessica Hagadorn
5 months ago
The staff are very friendly and helpful. They helped me find the right tires for my car and we re able to get me an appointment quickly. I will definitely come here again
Gretchen Via
2 months ago
I m very happy with my overall experience with mavis they had the tires I needed in stock not like the rest of the tire places around here and also was able to get an inspection on the same day They are very nice people to talk to and great customer service!
Matt Bouvier
4 months ago
Always have work done at this arsenal street location. Guys are really efficient at what they do. Great advice as well when it comes to upcoming vehicle preventative maintenance. Highly recommend this location for all vehicle needs.
Justin Cardoza
5 months ago
After buying tires from Walmart online and having a scheduled appointment to replace the tires on my Tesla Model 3, they told me they couldn t do the job and left me sitting there with 2 new tires to shove in my backseat. I called Mavis and they said they could put them on immediately. I drove to Mavis and was greeted right away, and they started the work just as fast. The work was quick, and the technicians knew exactly what they were doing. They even helped me troubleshoot a TPMS issue I was having and we have a plan to fix that at a later date. Overall a perfect experience, and I ll be going there for anything I need in the future. 10/10 would recommend to everyone!
Carrington Gray
a month ago
Service was terrific. Mechanics were welcoming, knowledgeable, and efficient. I was in and out in 30 mins for an annual inspection.
Taylor Duthie
3 months ago
Getting rear passenger tire repaired currently, will update with prress later. So far the staff is very welcoming!Edit: Tire has held well this week through snow going to cicero and back for work. Looks like I'll be coming back in this week to for the other side
dvproductions
2 months ago
The employees were very courteous and professional. Took me at the last second on a Monday and helped me out, didn t try to scam me and were straight to the point! Thank you guys! :)
Michelle Sharp
4 months ago
Excellent work and price! The guys got my vehicle in the shop promptly, troubleshot my tire, and got me back on the road in under an hour. Appreciate you fellas! Will return for future tire needs!
laurie lanne
6 months ago
Jordan and Jaimie were so kind and helpful! I am from out of town and appreciated the great service I received from them!!! Got me in quickly same day and prices were best around! 100% recommend!
Brett Watts
2 months ago
Excellent group of guys who got me in and out doing two front wheel bearings and an alignment. Highly recommend these guys they are extremely professional.