Cazenovia Equipment Company, Inc.

4.7 (115)

  20897 Alexander Dr, Watertown, NY 13601
  (315) 785-8153
  cazenoviaequipment.com
  Claimed

Tractor dealer Lawn mower repair service Lawn mower store Tractor repair shop

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matteson Family
3 months ago
Bought a mower / snowblower here. They have been awesome to work with ever since. Any issue I've had they worked with me to find a solution not just to bring it to them to charge higher rates but many times talked me through the solution.

  Mark
4 months ago
Excellent place with excellent customer service. They went above and beyond to help with a repair on my mower. Everyone I interacted with was friendly and hard working. They made the entire process easy!

  raymond Lyman towles jr
7 months ago
Great place to shop and get parts for old lawnmowers

  Roy Stiefel
2 months ago
Good people to do business with. Young mechanic that is on the road is great.

  Susan Gonzalez
9 months ago
I called Cazenovia and told them that I needed some maintenance type work done on my aging lawn mower. I had it dropped off and 2 days later they called and said it was ready to go...and about$30 under the package price quoted. I am very pleased. Have used them for years and will continue!

  David Warner
3 months ago
Brian in sales was an absolute please to deal with as was the service manager/team!!

  charlie conley
a year ago
I bought a lawn tractor a few months back and the salesman was excellent. Unfortunately, the product did not hold up. However, the service depart was right on point. They took care of my issue in a reasonable amount of time (under factory warranty) and the mower seems to working great..... I'll keep you updated from time to time.

  Brian Dasno
2 months ago
Got a snowblower from them it was good experience.

  Ronald McGrath
4 months ago
Salesman was very willing to talk numbers, and look at possibilities.

  J man
2 years ago
Just purchased a Brand New 1025R. From the sales room, to the service desk all the way to the back to the shop my experience was 10/10! Everyone was friendly, helpful, and just all around great people. I highly Recommend this dealership! Brandon was my salesman and he did a phenomenal job!

  John Looby
3 months ago
Great service and very personable

  amanda patchin
4 years ago
I want to say I had a great experience dealing with Cazenovia Equipment, I had never been there before and needed my tractor tire repaired. Great customer service from the gentleman who took my tire and the front desk gentleman who help me with the washer and cotter pin thank you guys. I will definitely recommend your company.

  john collier
a year ago
Had a couple of bad experiences at other dealers walked into cazinovia and was treated very well my salesman Dave Forman was absolutely the best showed me equipment that would suit my needs easy financing experience was great. Proud owner of a John deere lawn tractor

  Troy Martens
2 years ago
I'm a truck driver. I picked up a tractor to take to Nebraska. The roads were bad Monday after I spent the weekend at this facility. The permit office was closed due to MLK holiday. I idled all this time and my air dryer froze up. The men in the shop went out of their way to put my truck in their shop to thaw it out. Plus put a salamander heater to blow on frozen air dryer. I got thawed out and was able to leave Wed morning. To bad 5 stars is all they offer. I'd give 10. Thanks guys.

  Cody
3 years ago
I just purchased a brand new 3038E through the Watertown store, this is the second machine I have purchased through Cazenovia equipment. This experience started out rough as I originally had a salesman that didn't seem to be out for my best interest and pushed his own opinions on me. After talking with another salesman (Brandon) I decided to make a deal through him. He was extremely helpful and patient, as I was very indecisive about what I wanted to purchase. Brandon was very professional and knowledgeable I would reccomend him to anyone looking to buy from this store!

  Bryan B
2 years ago
Major shout out and a huge thank you to Brandon, he went above and beyond to assist me and my wife. We ll definitely continue doing business with him and Cazenovia!

  Richard Adams
4 years ago
The folks at Cazenovia go above and beyond to help you -- or at least they did for me and my John Deere Tractor Mower. I'm really impressed with their service and integrity. We're lucky to have them here in Watertown.

  73 Maverick
4 years ago
I like this John Deere dealer for their parts service. They seem to usually have the parts in stock for my 22 year old garden tractor. However one time I was looking for a bigger deck and was told it was no longer available. I found the part number at John Deere.com and it was available. I ordered it from a different deer dealer. If they can't look up parts correctly they don't need my money. Got it shipped for free so learn to read your parts tools.

  Piggyroaster 316
a year ago
The parts guys are extremely helpful and provided me with everything I needed for my Ariens snowblower.

  Neal Tyrrell
6 years ago
Great customer service. Called Lauren and told him my a/c wasn't performing as it should and he directed me to the a/c filter and after cleaning it good as new.

  Jon Svereika
a year ago
Very helpful workers. I ordered an obscure part, it came within a week.

  Doug Robertson
a year ago
Great service and parts desk. Fantastic people.

  Max Drive
7 months ago
Great people, very friendly atmosphere.

  Joe Lodico
3 years ago
Very nice to work with. Thanks Matt.

  Lynn Kellock
a year ago
The part I ordered came in on time and the staff was very helpful.

  Luke Jones
2 years ago
Great company. They are extremely knowledgeable and besides John Deere, they carry Stihl, Honda and Ariens.

  Allen Russell
5 years ago
Great place. Very friendly and helpful when I need help, service or parts for my John Deere products.

  michael freed
4 years ago
Very friendly and helpful. If they don't have it, they will get it by morning. Great experience

  Matthew Godown
6 years ago
I work for a major company and needed a part and they had it. Workers were very accommodating and understood exactly what part I needed. Very knowledgeable!

  Barb Labombard
4 years ago
Amazing, so friendly and helpful. They were willing to answer all our questions.

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-12 PM
Sunday Closed

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