Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Trice H.
a year ago
I came to get work done on the electrical wire, where the glad hand is attached. I came over to this location in the mid-afternoon 12:40 pm. There wasn't any trucks in the bays, or work orders on the wall. The service guy told me that there were 2 other orders in front of me (ghost trucks). I called several times, and sat in front of the shop to ask about availability to get in. Now, all of a sudden. There were 6 trucks in front of me... How is this possible? When, I came there before those other trucks had checked in. The service guy said, they already had my parts available to fix the box. This guy finally calls me in the bay. (10 mins later, He left) It was 335 p.m. and when I did get some work started. It took the mechanic almost 2 hrs, just to come replace the middle box. After, all of that... it took another 45 minutes to make paperwork with a ridiculous over priced amount (labor cost). Truly they were being petty with me and it showed up. When I came in to make the payment. No one wanted to help me, they ALL walked off. I never said anything or had any type of physical attitude. I only asked, how much? No answers, or reply. Until, another customer came in, and now they all want to ask me what do I need. SMH!!!!!!!!! It's such a shame that individuals can & will try to play these types of games with me. For this Petro TA service center. My money will not be spent with you ever again. Continue with your negative energy towards (black) women and see how far that goes. You lost a loyal customer 2023 (bye-bye)!
Dole Kus
2 months ago
Very poor place, manager is lying for the clients, lying on the price, we got deal on one price at the end they give for hundreds dollars moreNever come back here againThey have only good mechanics but you will be ripped off at the price at the endDont come this shop, its Loves repair shop across the street
Javie Condevillamar
10 months ago
They are not good places.. to get done your oil change here..not friendly and they don t know when they gonna be ready for you..
Greg Light
6 months ago
The Petro is 1 of the nicest I've been in. It's got a huge parking lot with plenty of parking. It's nice, clean , even fuel islands are clean, good food to take our at the fuel desk.
Milos Jovanovic
8 months ago
Awesome job by repair shop. Andrew is the best mechanic I ve been dealt with I guess ever. He went far and beyond under basically burning truck, I mean it was that hot, outside temp was 100+ f, the truck was hot so bad. Andrew did the job I came for,and after that I tough there is 1-2 air leaks, and I asked him to take care of that, he found like 5-6 leaks on tough spots under the truck,and he repaired all of them until there was no more of them. The only bad thing about this Petro is Andrew was working alone, no other mechanics in this huge shop. Luckily I was in after only an hour waiting. Thank you Andrew.
Ahmad Ibrahim
3 months ago
I called for the five time no one is answering and when they answer they can't take my order because they are busy Knowing that I have a 9-month-old baby that I cannot take out of the house very unprofessional waitresses and rude
Jason Sims
2 months ago
They did good work and was efficient.. I am happy with what they did..
Kathy Hutton
a year ago
Came in with flar tire on trailer, was told "we'll get you in right after my break" 4 other employees sitting around doing Nothing.... 10 minutes shy of 3 hrs later, we were leaving, 2 hrs into the take off and patch, was told, oh there's a hole in sidewall. He had to my husband have help him get said tire of the rim. Was told by another very snotty hateful employee, "we'll it's a 17 inch tire". I've seen grass grow faster then this guy moved. All while other employees just sat around.Service: Tires
Dmytro Voitenko
3 years ago
Very slow service. Waiting 13 hours for replacement 2 tires very expensive...
Christopher Pitcher
2 years ago
Well I needed def fluid for my automobile. I understand inflation is up; Over $30 for a container that the loves sells for $19. Come on! Why is the fuel 50 cents higher than a place up the road? We were going to get fuel and eat. The restaurant that I knew of with the open style buffet is gone we ended up eating elsewhere. After years of using ta I will be taking my business elsewhere.
David R
a year ago
They always usually have a vast array of tires in stock to choose between from Michelin to Firestone. Mechanic at night was excellent at wiring.
James FR
2 years ago
It takes a lot to make me trust a place to service my truck. The tech I had was excellent. Explained stuff to me, took his time and did everything completely correct. I will definitely make sure I come back whenever I can for my maintenance.
Miguel Johnson (H)
3 years ago
Slow service. I deadhead to get my truck looked at after check engine light from poor quality def. Arrived 12pm and was told I'd get in the bay around 1pm. 2pm came I check to see whats going on. Was told I'm next but no estimate in time. Check again 430pmthey said the certified technician left and he was the only one that could perform the services. The mechanic on duty could not and was advised to try again at 8am tomorrow. Wasted 5 hours. Could've told me that sooner and would have tried another place before they closed. That could have been communicated before wasting ones time.
The man P
a year ago
I wish could give them 0 star. They told me to wait 1 hour just to grease my trailer. I wait for 5 hour. Bad customer service
Chris Lundquist
3 years ago
Nice people but there mechanic still are very limited. I understand they can figure repairs out but u pay for knowledge a mechanic. I was billed little heavy and was there for 8 hrs should have been out in 2 to 3 max I was just done with it paid my bill and left thought about disputing it but they were nice younger guys that had put the time in but with more seasoned mechanic u have less labor there no different than any other shop one and done milk for all u can there pay is based on commissions this type of payroll creates padded Bill's everywhere. I'll never go to thos loc again
Dean Baker
3 years ago
A time that they would be there no more than an hour and 40 minutes took him two and a half hours to get there he shows up at the job to replace a U- joint on the differential in the driveshaft tells me he forgot his tools had to drive back to the shop in Burlington, Co. charge me for two and a half more hours of drive time told me the prices going to be$600.00 dollars. The total bill turned into $1,000 and 7 hours later I got my truck running this place is a joke in my eyes the mechanics name was pork chop or something like that I'm not sure what his name is but I won't be calling their services again.
Ivan Crouse
2 years ago
My driver went here because his truck was put out of service in a DOT stop for the E brake being out of adjustment. He was right next to this shop when it happened. He asked them if they could adjust the E brake and they told him NO? They don't do E brake repair... Is this a truck service repair shop??? WTH. We wound up having to get the vehicle towed.
Nemo's games
2 years ago
They must be paying Google for advertisement. I asked Google for closest gas station this is 2 and 1/2 hours away from me. Everything I see about this truck stop is completely and utterly horrible. Not only is it two and a half hours away but it has a less than a four star rating I would skip this gas station if it was near me.
Eric Gallardo
2 years ago
I was parked not knowing I was in handicap and they called the cops and made me move even thought I m classified disable. They don t even do there jobs to come outside and worry about parking. Was a proud customer now I won t come here again. There s a new loves across the street that I ll be proud to pay for a shower and for food, zero stars
CARLOS MADRILES
3 years ago
Plenty of room for trucks, doesn't matter the time, there will be always a spot for you. Complete truck service.
T Symo
4 years ago
Stopped here and had my oil changedI had a coupon for $30 off and today when I was looking at my bill the dopes here only did a $25 discountNo one does their job anymoreI have had more issues with TA Petro than I can even count.One place forgot the funnel in the filler holeAnother stripped the plug and then wanted to drain the oil into Home Depot buckets and pour it back in once they fixed the plugI avoid them like the plague but figured with the discount that I d give them another tryNot worth the time
Jan Pa cki
5 years ago
Frendly personel quick helpTrailer tire fix and red marker replace
matt zeiber
a year ago
Just a few bulb changes. In and out. Great service.
Redneck Haul'N Corp
a year ago
The only TA/Petro in the country that you can't purchase tires out right .. I'm local to here and it was the only place close open that had steer tires .. Must have them install them to purchase .. called the other 4 TA/Petro's in NY to see if it's a NY thing and they all said, " No. You can purchase a tire outright here. Idk why they wouldn't let you there. " Plus when asking most the desk clerks anything, they are clueless .. They really need to get with the program & hire people who know what they are doing, or at least willing to learn their job !!
Pablo Mendez
9 months ago
very good, big .. many areas to park there, it has the ademia, restaurant, looks like a mall
Steven Squiggy Kaufmann
2 years ago
When you sign up for the rewards, it's really more enjoyable. Driving long haul and you need that shower. Filling up with 60 gallons of fuel gets you a no charge shower. A $15 value. That's just one of the perks.
Gordon Leonard
4 years ago
This is without a doubt the worst service center in New York state. Over three hours and counting for one tire change. Not on the road mind you, but right at there shop. They have no respect for there customers and should not be in business. I suggest that you stay away from this hell hole if you can.
Tom Martin
11 months ago
Needed belt tightened up on water pump/ alternator on reeferSuper star jumped on it and bing bang boom ,back on the road. Many thanks.
Zykov Vladimir
2 years ago
Arrived at 10 am to change the oil. They said to wait 2 hours. Then they said 2 more. After the next visit, they said another 1 hour. Only promises! Is it called a service?
George Higgins
9 months ago
Had some issues. The people in the shop got me in and out rather quickly..