Otto's Garage & Body Shop Inc

4.1 (17)

  5 E Rd, Wallkill, NY 12589
  (845) 564-3420
  Claimed

Auto body shop Towing service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hadiya Fisher
2 months ago
In complete shock how this business handled a good friend of mine. Which is completely astonishing since he seemed so kind when I had interaction with him which is even more scary. These days you can t even trust what seemed to be a kind interaction. As my friend left her vehicle in his care, many incidents didn t seem to add up. The first alarming details was him saying he didn t trust the part being shipped due to it potentially getting damaged in route so he would drive 2 hours away and pick it up which he told her she s responsible for paying for him to drive there. I was so perplexed by this comment. My initial thought is . you re! Working on my vehicle , you! Are the business I don t work here , I shouldn t be involved on where and how you get your parts. You simply inform me if you can or cannot do the job. My assumption is you are fixing my car since I brought it to you . All else doesn t matter. Not to mention! You don t have parts delivered to you ?? So you drive eveywhere for them bizarre. He exclaimed he couldn t find a jeep bumper anywhere! And the Jeep dealer had tons he forced my friend to pay for a after market part that he didn t even put on the car. He forced her to pay over $600 dollars for removing parts and because he removed parts and now her car didn t! Have a bumper because he didn t fix it . He took the $600 and then told her she couldn t drive her car away with no bumper .so it had to be towed, so she was responsible for that as well. This happened all while infront of the police which he happened to be friends with. So you could imagine how lovely that was. Overall just a terrible person. My friend is the kindest most honest person I know so selfless and to be treated so poorly is heartbreaking. She s a single mom that literally does everything for her child, and you can imagine how scamming over $600 could really effect her day to day. You never know who you re screwing over and how instant your karma could be. If nothing else comes from this , I would prevent anyone else from going through this . Times are difficult and not everyone is as fortunate as my friend and I d hate to see yet another person being taken advantage of that wouldn t be able to afford this.

  Steven M
2 months ago
This guy is a SCAMMER. Beware he lies about not having your part and described having to get your part from New Jersey and changed the story. He does not text or communicate to leave a paper trail and preferred phone calls and LIES over the phone. Meanwhile your local dealer has the parts your need and he lies and says he has tried the dealer. This guy will try his best to rob you. Please look elsewhere as this is the worst experience! 2/14/24

  Teddy CHC
2 months ago
This guy is a SCAMMER. He lies about what work was done to your car and lies about what was agreed to. No forms are signed here everything is your word vs his word. Please do not stress yourself out getting repairs here! He will lie about everything and what work was done to your car. This guy is money hungry!

  Todd Hill
2 years ago
Wrecked my Volkswagen. Ed was quick, fair and cleaned up all the loose ends. Got me genuine parts as well.

  Todd Leavitt
a year ago
Great place to go if you need a collision center or some auto body work

  Miriam Davila
4 years ago
I love this place because they do good work .my sister lives right across from them.She knows the son Marcos known as(snipper). very friendly person.

  Robert Wallack
5 years ago
By far the best Garage and Body Shop in the area. Not only is the quality of the work superb but the customer service is outstanding.

  Kevin Martin
2 years ago
Great body shop. Clean work. Professional service

  Charlie Trafagander
6 years ago
The best around he works for the customer not the insurance company

  Doug Scott
6 years ago
Expert auto collision repair. Honest and reasonable prices

  James Leghorn
a year ago
Quick towing service

  Helene Dembroski
4 years ago
Great honest service

  ABBA'S ETERNAL GLORY
4 years ago
He's the best

  Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday Closed
Sunday Closed

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