Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
The Pro
7 months ago
Very cool place, you can tell it s lgbt friendly.
Danielle Brown
2 months ago
I have had the BEST EXPERIENCE WITH CJ AT THE WALDEN AVE LOCATION IN CHEEKTOWAGA, NY!!! HIS CUSTOMER SERVICE IS PHENOMENAL &- HE DID EVERYTHING HE COULD TO MAKE MY EXPERIENCE A GREAT ONE! I CAME IN WITH A WIPER ISSUE &- LEFT COMPLETELY SATISFIED!!! I don t think I ll ever patronize another auto zone in my city as long as CJ is still working there. THANK YOU AGAIN FOR ALL YOU HAVE DONE TO KEEP YOUR CUSTOMERS HAPPY!
Gabriel Dietrich
6 months ago
Mike is just an awesome store manager Jessica commercial knows her stuff and Joe and TJ help out a lot I don't buy my parts anywhere but at AutoZone Walden
Raymond Crispell
9 months ago
Most of the staff are knowledgeable. As with all auto parts stores, you will have one of two people who are learning the ropes. ( so to speak)
Raymond Zingale
a year ago
Very loyal Autozone customer. The Walden store is absolutely terrible. From the management down, completely incompetent, rude, disrespectful and not a good reflection of the rest of the company. Be careful if using that location. Keep copies of ur receipts. Goto Middletown, Newburgh or even Ellenville if possible.
Lynda Houlihan
a year ago
Very unprofessional, 3 to 4 people talking to each other about footwear, one helping me, computer says they have the product, employee can't find it! He was nice enough but also joined in on the conversation with other employees. Just very unprofessional!!!!
Mike Colon
7 months ago
Need a couple more people to help the customers but they have some good quality stuff.
Christian varga
8 months ago
It's auto zone so they can all get the same parts... as long as you get a knowledgeable worker most experiences are easy and quick
James Olson
9 months ago
Tools are so cheap that I bought a hacksaw and tried to use it to cut a small bolt off and it wouldn't do it. The blade kept jumping off so I just threw it away.
Kathy Friedman
10 months ago
Matt was so helpful with diagnosing the problem with my car's battery and offering options.
Bob Fyke
4 years ago
The folks here are always very helpful and knowledgeable. The prices are very good and they usually have a deal kn oil and filter combos, for your oil change. If they don't have a part you're looking for, they will find it at another Autozone and have it delivered or you can go pick it up. Very reliable.
J F
3 years ago
The younger staff pretty good,decent,humble that's been my experience with them willing to help but the 3 older folks not mentioning names they have issues, hopefully the youngers dont pick up their attitudes towards who they prefer to be nice to. It wouldn't be a nice thing, many new faces in the town, village neighborhood gotta get use to it. THEIR'S THAT OLD SAYING ATTEND UR CUSTOMERS WITH A SMILE IT WORKS.
THE BOSS
a year ago
joe from this store helped me understand what i really needed before we bought the wrong thing.very profesional and great parts guy.strong beard look for him.
John Torres
2 years ago
The people here are not helpful at all unless you are white. If you are not you will not get treated well. I saw the three white people ahead of me in line get treated very well. I was not helped to find the part I was looking for. When my white mechanic called it turned out that they had the part in stock. Shame on them. I will not be back.
Amber Bell
a year ago
The workers are so helpful, the store was very clean and organized and had all the parts I needed.
Jerry Heckathorn
5 years ago
Horrible service. This particular store really sucks everytime we go there. 4 employees with one at the register and the rest chatting and doing nothing. The checkout line was long and they didn't care. I put about $300.00 of items back on the shelf and went next door to True Value.
Riley Smith
a year ago
Nicolette D. at the counter was very helpful in getting me the correct parts for my car
Ramon Torelli
2 years ago
Excellent customer service great experience Management was very helpful on our projects.
Richard E
6 years ago
Typical AutoZone, reasonable inventory, geared to do-it-yourselfer. Prices generally quite High, way more expensive than most website Auto Parts places, but if you need something right away, they may well have it.
John Maksuta
5 years ago
The young woman who helped me get brake pads and oil was very helpful. Its a nice store. Staff is friendly.
Bonnie Miller
3 years ago
Went in For Snow Cover for Windshield.Asked for Help,She Showed me only 1 Left.Helpful.Free Pking.
Joann Morris
5 years ago
Walden Ny, best person there, Manager Joe, All workers should be like him, knows his stuff, Thank you Joe for all the years of Service , From Beacon Ny to Walden Ny nowPleasure doing business with you..
William Mc Andrews
4 years ago
Service was great, Employees answered all my questions (Christine was the BEST) highly recommended
Debra Walls-Barber
7 months ago
Great place to get your auto needs
Adam S.
2 years ago
This is your typical autozone. Not usually too busy. Can getnin and out quick. Place is clean and the staff are competent!
V1csta
a year ago
Service was great from Matt and Mike. One goes by fluffy great team
J
9 months ago
Great service and very helpful.
RichManSCTV0
5 years ago
Quick and easy service. Got thw correct part we needed when my local store did not have it.
Paul Blart
a year ago
Save yourself the headache and stay away. Nobody knows anything at this location.
Jen B
4 years ago
Amazing customer service. Gentleman that helped me was very knowledgeable, helpful a d polite.