Matthews Mitsubishi

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cynthia Romano
a month ago
I Had my vehicle serviced on Thursday, 2020 Chevy Colorado oil change all fluids were to be topped off. I spoke with Corey. He told me to bring it in.

  Susan Fuchs
a week ago
The appointment was easy to schedule. The maintenance was done well and staff were extremely professional and friendly. Enjoyed working with Corey!

  Kellea Miller
a day ago
Am very happy with the vehicle I got, staff was wonderful helping me find the right one! Thank you Adam for going above and beyond , highly recommend this dealership!

  Diane Wilcox
3 months ago
After so many years of not owning a car, Omar helped me in so many ways even before going into the dealership. I asked about many cars and he always responded with texts or emails. Once I decided on a car, went to the dealership to see it, test drive it and decided right there that was the car, Omar took care of everything. I couldn't be happier with my purchase, with the way I was treated, on how Omar explained everything till I understood. Just a awesome experience with Matthew's Mitsubishi, with Omar Rodriguez and with Mariah. Thank you so very much.

  Daniel BUCHY
2 weeks ago
Very good experience. Got my truck in the day before service and service was completed the next day. Steve was great. He contacted me when it was finished and explained what was done as well as point out a minor issue.

  Adam K Ballard
5 years ago
Nice selection of quality used cars and trucks. Prices seem to be reasonable. My only draw back is that we were standing in the lot looking at several vehicles and found one we really liked but no sales staff were visible. We called the front office and asked for the sales department. We were placed on hold while being transferred and a salesman picked up. I explained that we were in the parking lot and would like to ask questions and take a better look at one of their cars. He said he would be rite out. Approximately 5 minutes later he came out. Once he found us he was pleasant and not pushy. He answered all our questions and offered a test drive etc. All in all it was a good experience e crept for having to hunt down someone to help us at first.

  H Ward
3 months ago
We had a wonderful experience with Mathews Mitsubishi in Vestal, NY. Our salesman Jeremy was welcoming and down to earth. Jeremy was thorough making sure we were very happy with what we were purchasing. Mathews Mitsubishi and certainly Jeremy made this a very pleasant sales experience. Thank you.

  Hollie VanDerHeide
2 months ago
Andy did a fantastic job advising us on the best all-wheel drive for our family of four! He found us a great deal on a Mitsubishi Outlander that gives all the comfort and confidence we were hoping for. Thank you Andy for being so trustworthy and down to earth with us!

  Charles Wakefield
3 months ago
Had an appointment scheduled today to test drive a couple new Mitsubishi s. The sales person the appointment was scheduled with said he had someone picking up a vehicle in :30 so announced asking if anyone was available to help me I worked w/Omar R who stepped right in. He wasn t pushy or fake like so many car guys are. He worked at my pace & got the questions I had answered. Ended up buying a brand new Outlander and drove it home same day. Aside from the initial scheduling hiccup everything was smooth from Omar to finance & trade in. Always had a good experience with the team at Matthew s

  Nicole Purtell
4 months ago
Jeremy made the process of trading in my car for a new 2024 seamless and easy! Love this dealership because they aren t pushy at all! They gave me a great deal for my trade and I couldn t be happier with my new outlander!

  Greg Lang
2 months ago
I expect my vehicle's transmission to be 100% fixed and in working order by end of business Monday, or that I will be provided a loaner if this is not possible. If the vehicle cannot be made to be 100%, then I would expect Mitsubishi to stand behind their product and provide us with a similar alternative vehicle of equal or greater value. I also expect that I will not be paying for any of these said repairs.

  Jeanne
4 months ago
It was a very nice dealership, Mykel worked with us to make sure we got the best deal with our trade in for a newer Outlander will definitely be doing business again with them.

  Deanna Thomas
4 days ago
the service there is very well.. I personally had Jeremy from there and he was very helpful with any questions that I had

  Paul Davis
2 months ago
Mykel was fantastic to work with as we just purchased a new Outlander. We would recommend him (and your dealership) to everyone!

  Shazaria
a year ago
Jeremy was very helpful! Would recommend him to any and everyone. I will definitely be back specifically for him!! He gave us the sweetest souvenirs!!

  Maritza Kittle
a year ago
I would like to say that the service was excellent, and everyone helped me , I want to mention i was taken care fantastically by Mykel, Dennis Derr and Jim Morse, all questions answered! JUST WHAT I EXPECT AS FAR AS CUSTOMER SERVICE ...THANK YOU ALL

  Lacey E
8 months ago
Everyone we interacted with was super friendly and made us feel comfortable. Jeremy was great from the moment we walked through the door and was extremely helpful throughout the buying process and was always available to answer any questions I had and got everything done for us very quickly with no issues. Dennis was also great! Would absolutely buy from here again :)

  Monica Foster
4 months ago
They are easy to make an appointment with. Their service is great & always talk to me before doing anything extra.

  Leo Pradun
3 weeks ago
Thank you Mike Goff for a smooth car buying experience. We love the car.

  Tracy Maddi
3 days ago
Thanking Andy from planet preowned for all of his service and patience.

  Christopher Storch
2 weeks ago
Great service. our salesman Adam was amazing highly recommend them!!!!

  Christopher Wood
3 years ago
Got a car the same day I looked. They made mistakes filling out paperwork and I'm also paying far to much for coverage for the electrical warranty, but it's needed. Car was one year old. My fault for not going in car, I just looked inside, but the smell is horrible. Smells like cigarettes and wet dog. My daughter doesn't want to ride with me. Plus there's no cd player and no vehicle manual.

  Thomas Siegler
11 months ago
Andy from the sales department was fantastic! He helped search and find the perfect vehicle for us (purchased for my wife). He was very pleasant and patient throughout the entire process, showing great knowledge of all the vehicles he sells. I d highly recommend to everyone to give Andy and Matthews Mitsubishi a chance!

  Emil Mikolon
2 months ago
Great service department, will consider buying my next vehicle thru them

  Mary Purvis
11 months ago
I was very impressed with the young man who worked with me, so much so that I have been handing out his card to my friends and recommending him personally. Great job Andy Husch, you helped me find my SUV, and made the payments fit into my budget.

  Taylor Gradel
a year ago
My previous experience was very grim with Matthews Volkswagen and it began to look grim in the beginning. I don t want to give low stars for service though because the service rep who took my cars service in did a wonderful job. He was not my service person to begin with and he handled a tough situation very well. Chris did an awesome job fixing a problem not caused by him and making my life so much easier during a rough week. I really appreciate all the help he gave me and think he deserves 5 stars for his service as a service representative. Thanks so much Chris I really appreciate everything you did for me and my vehicle!!

  David Grindel
a week ago
My only complaint is the time I spent waiting. It was close to a one and one-half hours.

  Carolynn Grausgruber
7 years ago
We just bought 2 new cars from Matthew's Planet Pre-owned and wouldn't think of going anywhere else! From Rob (found exactly what we were looking for!) to Jim, and Pete, we can't thank them enough! Highly recommend them to everyone!!

  Thomas Hall
a week ago
Service Desk - Car Phone - Connection assistance with understanding the connection steps to assure full use of on-dash use. - 4 minute problem solved - Thank you Tim Mgr.

  Jasmine Brown
a year ago
Jeremy Jackson was amazing in helping us find exactly what we were looking for and walked us through everything needed to make our decision in purchasing our first new car. Definitely will purchase through Matthew's again!