Nu Look Autobody Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alonzo Gardner
a year ago
I ve recently had an experience where I bought my car here to get repairs to the body done. However, the way this business is run is very unprofessional. I got my side panel fixed for $800 (which was still a bit high, but can t complain because they made the panel look brand new) but here s where the problems start:1. Don t expect to contact the business via phone number because they don t respond. I had to keep visiting the place because no one was answering/returning my calls in regards to the status of the vehicle. I understand that shops get busy, but if I m a paying client, it s imperative that you keep in contact in order to ensure that the client and shop are on the same page.2. The manager tried to charge me an extra $200 (would ve bumped price up to $1,000) for a fix THAT I DID NOT AUTHORIZE NOR AGREE ON upon signing the invoice. I was not about to pay for something that I never agreed on/consentedOverall, car quality wise is a solid 10/10. However, I was very disappointed with the customer service experience and the lack of professionalism which is why I give this place a 2/5 instead of a 1/5. Not a good experience at this bodyshop and will be definitely doing business elsewhere.Service: Body & Trim

  james carney (Jay-Cee)
5 months ago
Not my first or last visit, (UNLESS GOD DECIDES OTHERWISE). YOU WANT GOOD BODY & MECHANIC WORK, AUTO DETAILING, TOW I HIGHLY RECOMMEND "NU_LOOK AUTO BODY REPAIR" ! WHEN/IF YOU VISIT (AND I HOPE YOU DO) SAY JC SENT YOU!

  Jarvis H
9 months ago
First i want to thank the staff very respectfull.there work is amazon my car was fixed in no time.thank you the best in the cityService: PaintingService: Painting

  James JayC Carney
11 months ago
Did excellent work on my car everyone is polite they also do more than Auto body they detail cars as well

  tiffany c
2 years ago
Just driving my car into the Mercedes dealership after getting my insurance to cover a damage that was a result of my accident (which was Nu Looks job btw), and hearing the service expert rant about how terrible my car was worked on, and hearing all the sounds and seeing the terrible work this company has done on my car, I have been debating whether to take them to court but to also write this review so I can help others become aware. The unprofessionalism at this place is alarming however the work they did on my car is INDESCRIBABLE (literally crying as I write this) My hope after having a rear end hit was to get my car back as it was before the accident but other than a good paint job, l had to point out to these experts all the minor and major problems my car still had even though they had my car for 3 MONTHS PLUS. This company has no HAVE NO ATTENTION TO DETAILS, NO MECHANICAL EXPERIENCE and IS RUNNING A SCAM BUSINESS. Every time I went to look at my car it was either in the same condition I left it or something was missing from it. Even though Mercedes is currently fixing the major problem with my car, I still have to return my car to Nu Look for them to fix smaller problems, and I m already stressed about my car going back there WHY? Because while my car was there it received dents and scratches and garbage filled the inside of my car, food and work tools . And forget about them calling to say the car is ready for pick up, because they won t!Services: Exhaust, Painting, Body & Trim

  James JayC Carney
2 years ago
I am a frequent flyer, Cash is actually replacing my transmission now. Nu- look has done work on both my BMW and VOLKSWAGEN. I recommend him to anyone in need of auto repair. It's not just auto body.Salute to NU-LOOK AUTO.JCService: Transmission

  Jay Delrio
3 years ago
This place is amazing, my car was sent here after a accident, i showed up to check up on it and they was fast to help and herd all my concerns, the thing that caught my eye was when i showed up,you can tell that was lunch time for them cause they just got there food, they put the food in the back and took care of business first......I recommend to anybody, the work done is amazing! But the costumer satisfaction is excellent

  Dave Roberts
10 months ago
Very dishonest and flat out rude. I brought my vehicle here and was quoted one price and then given a completely different price.

  J T
a year ago
This body shop is the ultimate of unprofessionalizm the owner very dishonest he dont care about ur car just the money both owner and the employees are a set of thieves I wouldn't recommend anyone to them unless you don't need ur car they leave ur car on the street side no secure storage space i brought my car there on is the worst experience I've ever had my car was vandalized stuff missing from my car the job wasn't complete word's can't explain the disappointment of the service...Services: Painting, Body & Trim

  James E Carney (jc)
a year ago
I use them regularly. Customer service is great, and work is proficient. Once you become a client, your like family. I would always recommend NU LOOK

  Anthony Joshua
a year ago
Did insurance fraud on my vehicle, didn t even repair it correct. Will be filing a complaint with the state.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Dwight Johnson
a year ago
my experience at nu look was wonderful they ensure that the job is done on time.Service: Body & TrimService: Body & Trim

  Tyrique Edwards
a year ago
Business at nu look was a wonderful experience . Body work was excellent thumbs up to nu look autobody

  Clifford Cox
3 years ago
Nu Look has repaired several cars for me and the results is always superb.......

  Steven Amaro
3 years ago
The best shop !!! Just picked up my truck looks brand new !!Service: Body & TrimService: Body & Trim

  SANDY CUEVAS
3 years ago
Did such a great job on my vehicle

  Rhadaine Cameron
a year ago
Excellent customer serviceService: PaintingService: Painting