Mazda of Valley Stream Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Luke
6 months ago
Recently, I had the privilege of working with Will Murphy at Mazda of Valley Stream, and I cannot say enough about how impressed I am with his exceptional service and commitment to resolving my car issue. Will's dedication to ensuring that my automotive issues were resolved exceeded my expectations, and I am incredibly appreciative of his assistance.In addition to his technical knowledge, Will Murphy's extraordinary customer service skills made an indelible impression on me. His professionalism, patience, and eagerness to go above and beyond made my experience at Mazda of Valley Stream genuinely remarkable.�I highly recommend working with Will Murphy at Mazda of Valley Stream if you are in need of automotive assistance and service! Will goes you above and beyond exceptional customer service. His dedication to excellence and genuine concern for his customers make him a valuable asset to the dealership, and I am very appreciative of his assistance. Thank you, Will! You are an automotive legend!Best Regards,Mr. Sinacori

  Richard Pascucci
3 months ago
Waited over 3 hours only to be told they needed to order a part. They said they d call when part came in been waiting over a month for the call and I ve called 3x leaving messages, with no one calling me back

  Christina Stomber
a year ago
***BEST CUSTOMER SERVICE EVER***.Ive worked at dealerships & I have been to many. Even though Valley stream is far for me -- its so worth it to come here. Make the appointment( trust me ). You will be greeted by the kindest people, like Brian(awesome sweet guy). They will feed you breakfast & snacks. You will leave HAPPY SATISFIED AND SAFE!I was impressed with their level of service. They care about their customers and it shows. I even got a Live video of my car being serviced- freaking incredible!!!!THANK YOU BRIAN!! You rock!Service: Auto maintenance

  Lorine Coleman
a year ago
Excellent! Brian was very Helpful,Hornest. Professional and knows his job. I am so happy I took my car to Mazda at Valley Stream, New York. He made my day. He is a good man!

  Steevynovirus
9 months ago
My fianc� and I lease a Mazda CX5 . I can tell the process was very easy. Stephen helped us with the process we couldn t be any happier.

  Jeremy Britto
3 years ago
For the past few weeks my car has not been running well. Took it to Madza of Valley Stream service center for diagnosis and repair. Was greeted immediately by Will Murphy. This is during the high time of the COVID-19 pandemic, and hearing that your clutch is basically destroyed and you need a new one isn't a great feeling to have in a time of financial hardship for everyone.Thankfully, Will made this all a much easier experience. He showed extreme professionalism and his demeanor was very respectful, courteous, and sympathetic. I was really blow away by his customer service. My car was fixed up in a very short time and drives great. 5 stars.

  Alex P
3 years ago
Sales staff has no idea what they are doing, and give the customer insulting offers. The sales manager Kevin Persaud will not answer phone calls, won't call you back after leaving voicemails, and he along with the sales staff will try to take advantage of you. Took me 2 days of calling over and over to get a sales person to even talk to me. First day I was ignored, and second day I was given a run around. They wanted to give me $2,000 less than what the trade in value for my car was, and were asking $2,000 more than what KBB said the car I wanted was worth. Take your business to a dealership that cares, that won't ignore you, and that wants your business!! Clearly I just wasn't good enough for them. If I could give them 0.1 stars I would. Worst dealer experience ever.

  Kelly McAllister
a month ago
Honest, professional, and got the job done.

  Gary LoGuidice
4 years ago
Vehicle was serviced as part of a used car purchase and was left with 3/4 of a quart short of oil. The valves started tapping 2 weeks later which was resolved by adding oil to the recommenced level. My bad I should have checked sooner. I am not going back again.

  John Paul Gordillo
2 years ago
Online scheduler booked an appt for me but when i got there they didnt have me in the system even though i had a confirmation #

  Mosu
2 years ago
Staff is courteous and the service center took care of my vehicle as scheduled.

  Ralph Valiente
2 years ago
If you have an appointment then you should not have to wait hours to have your car serviced. What's the point of making an appointment, then?

  B3 - 4R
3 years ago
Very friendly service. No pressure atmosphere.

  Liz Jacks
a year ago
Great n personable service

  Darryl A
3 years ago
Very professional service and safety is priority in the establishment...

  Marla Macaluso
3 years ago
Always easy & so polite.

  mark ulmann
a year ago
Clean, professional and timely

  Ursula Anatra
2 years ago
As always service is superb!

  John Sabba
2 years ago
This is the worst place ever

  James Walker
2 years ago
Fast and informative

  Manuel Efrain Farfan Ochoa
2 years ago
Very good service, I will continue to take my carMuy buena la atenci�n seguir� llevando a mi carro