Bical Chevrolet Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Keith Peterkin
3 months ago
DO NOT USE THIS BUSINESS! Horrible service. Theives, they will attempt to say you need repairs that you don't need. They use junkyard and aftermarket parts. Overcharge for labor and parts. Service reps are rude and nasty. DO NOT USE THIS SERVICE!

  Najai Najai
a month ago
All this money we spend at dealerships and they don't offer free snacks for the customers sitting there waiting for hours..smh.

  Michael Jans
10 months ago
My wife and I were driving down the highway when our 2022 Equinox (bought from elsewhere) made a loud noise and the check engine light came on. The car was not shifting gears and the engine was racing, so we came here to the service center since it was the closest dealer. After getting here and explaining what happened, they turned us away and told us to try coming back in a few weeks. I told them the car was unsafe to drive and I wasn't sure if it would make it off their lot. They didn't care! They refused to even look at the car, let alone have it checked in for service. We ended up getting a tow truck to get us out of their lot and bring the car to another dealership (East Hills Chevy in Freeport) where they actually cared and said they'd look at it within a day or so, as soon as they could. Don't bother coming to this dealer in any kind of emergency, they'll just tell you to get lost.

  Augustus Griffin
6 months ago
Brought and traded 5 cars, SUV's at Bical. All good Many years. Never stuck on the road..

  Delaney Mclean
a year ago
I went in again to Bical Chevy without n appointment n once again Bradley was very ACCOMMODATING. My car lights for stability track , AWD assist , park assit , engine lights n a few more came on so it was URGENT for me as I had to get back to work at 11pm that night. I was there for a few hours , about 5 n a half hours where they checked it thoroughly n I was able to drive home lights free. I must say , the big bosses I am not a fan of but as for Bradley n Mike n the mechanics there I appreciate n recommend them hands down . Whenever I c Bradley my anxiety goes away as I know I'm in good hands. Labor cost me a great penny everytime but as long as the problem is fixed I'm a very happy camper. I love when they're able to keep my car purring like a kitten , yes it runs smooth like silk on ur skin after they fix her up. THANK U FOR UR HARD WORK EVERYONE WHO PLAYS APART IN MY CARS GREAT HEALTH. THANK U ESPECIALLY BRADLEY.

  Andrea Hollomon
3 years ago
Wonderful staff.Been coming here for over 10+ years!Victor is my favorite mechanic.He takes excellent care of my 2003 Saturn SUV.It will probably run 4 ever thanks to great regular service! Shout out to Bradley Alexander,service tech.Happy to be greeted warmly each time I service my car.Also very comfortable and clean waiting area and restroom.

  Se�ora Carbajal
4 years ago
Worst service place ever! Too a week to fix a brand new Traverse and they returned it scratched. First they tried to buffer it up but since that didn t work they told me they could give me a discount to fix the scratched. Bob was extremely rude! So off you ever drop your car here take pictures! They didn t even have me sign any type of documentation when I dropped the car! Awful place!

  Munib Ahsan
5 years ago
Beware of getting your car serviced here! They overcharge and mislead you about what service your car needs. I tried to get my A/C fixed and was told that my compressor and radiator need to be replaced. They were going to charge me $1600!!! I declined service, but was charged a little more than $100 for the diagnosis alone, which is ridiculous! So I went to two different mechanic shops who both confirmed that only the compressor needs to be replaced. Paid $400 to an honest mechanic at another shop to get it fixed and my A/C was working again.

  Rafael Gonzalez
7 months ago
Always a great experience. Ask for Johan great sales guy. Will have you in and out quickly.

  Lenny Shovsky
5 years ago
Poor salesmanship. Staff is rude and pushy.Did not even get to see the trim level of the truck I was interested in buying. Got pushed for completely different configuration that I explained several times I didn't want. Didn't even get a test drive of the vehicle I wanted to buy. Plain weird how unpleasant this was compared to most other car dealers I visited this holiday season.

  Wilfried Jorand
5 years ago
STAY AWAY! Sold us a "clean car" BUT actually had been in multiple accidents - one WITH STRUCTURAL DAMAGE - not disclosed & not even listed on CARFAX. Accidents happened 3 years prior to showing on CARFAX, they clearly know how to manage car histories. I highly recommend not to buy from this dealership! I bought a second hand car. The salesperson confirmed that the car was a trade in of an old couple and that the car was in perfect shape. We thought they would be reliable since it is a Chevy dealership. TODAY, one year and a half later, we went to get a new car and wanted to trade in that vehicle. To our surprise, we were told that the car had been in multiple accidents, one with structural damage. Therefore the car is worth nothing today, even though we paid full price, for a "clean" car . Now we know about how Carfax can be "played" and will make sure we do our due diligence and will not to trust retailers even when they represent a nationally well known brand. I know that not all car dealerships conduct such practice of course..... BUT, I RECOMMEND TO STAY AWAY FROM THIS ONE!

  Sara
5 years ago
BEWARE! DO NOT bring your car to BICAL!My husband drove my 05 Malibu into Bical for a couple of recall notices. There was NOTHING wrong with my car. My personal mechanic is a certified GM mechanic and was a service manager at a local GM Pontiac dealership. He has maintained/ inspected my car for years. My husband worked at a GM dealership for years, also. I bought my car at a family member's car dealership, so it was thoroughly inspected, car-faxed and checked before I bought it. My son is an officer and drove the car locally to work for over a year. He used our mechanic religiously for basic maintenance.So, my car was DRIVEN into Bical Chevrolet for the "steering assist" recall. The mechanic at Bical broke the factory seal on the column and took the steering column apart with no problem. After working on it, he then tried to force the shaft into the collar without lining it up and wound up smashing the collar flat. Now the column can't be put back together, the shaft will not insert into the collar. He tried to say that the lower half of the column was an incorrect part number. That would be impossible. Two different halves would be impossible to put together and the car would not be able to be driven for 13 years. Since the mechanic destroyed the column, my car now CANNOT BE DRIVEN! Bical wants me to buy a new steering column.We tried to speak to the mechanic. It seems that Bical let him go home early while my car was in pieces in the bay. When we try to speak to the mechanic, we're told he is not there. According to Bical, the mechanic STILL isn't there.My husband went to take pictures and a manager kept bumping him while he was trying to get photos of the damage to the collar, shaft and the steering wheel. My husband called him a few choice words. Honestly, I don't blame him... WHO wouldn't be frustrated in this circumstance?We contacted DMV who is to conduct an investigation. We contacted GM corporate and made a complaint and now have a case number. I have contacted Nassau County Consumer Affairs. All I want is my car back in the condition it was in previously to bringing to BICAL. There was nothing wrong with my car previous to bringing it to Bical.

  Bernard Granum (NDP KING)
3 years ago
The man with the glasses at the front desk in services is really nice and helpful, I wish I could remember his name. They serviced my car and inspected it for me, in and out pretty quickly.

  David P
a year ago
They took care of me like they usually do! The place is always clean and the staff is friendly! They keep my car running

  David Douglas
2 years ago
Took my car in was in limp mode. Couldn't figure it out myself and Dealership knew exactly what to check and fix. Great first experience!

  Kevin Morant
5 years ago
Dealership. Quality GM service. Detailed work as requested. Clean comfortable waiting area. Purchased my recent car here.

  James Easter
a year ago
The service was great and will return for more service when needed.

  Willie Martin
4 years ago
The guys in the service department are great. Gentlemen by the name Bentley is a great man and always pleasant.

  Skorca From illy
a year ago
Nice cars on display great coffee machine

  Sylvia Douglas mcaulay
3 years ago
Very friendly staff out quicker that I thought I would be

  Tameer Inc
5 years ago
DON'T GO HERE, WORST MANAGEMENT and Horrible Experience.

  Darlene Washington
3 years ago
Good service great man that Darryl

  Rachael Williamson Hosein
a year ago
Great staff great help

  T A
4 years ago
Mr. Bradley makes it easy to understand the process

  Matilda Oz
a year ago
Great and fast service.

  EDWARD CONNELLY
10 months ago
A honest service department...

  sadrac jean
3 years ago
Bradley very nice & glen mechanic

  Edwin Tineo
5 years ago
The service is bad. Very bad antenciones

  S M
5 years ago
Great place and wonderful staff

  Bobby Espinoza
5 years ago
Free water and coffee and service on cars