Bical Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shan Shan
3 weeks ago
Today I had the pleasure of working with Johan at Bical Chevrolet. Because of him & his colleagues they made my experience amazing. They are very good & I would definitely recommend this dealership. My experience was really good, I walked in nervous & he was thorough with the details, which made me a lot more comfortable and calm. Thank you so much Johan & Bical Chevrolet team.

  Lauretta Graziano
a week ago
It was a very pleasant experience. The whole time we were there we never felt pressure from anyone. The staff was friendly and professional. They respected our opinions and never tried to change our minds. It was the best experience that we actually decided to purchase our new car there. We are very thankful to everyone at Bical, especially James, for all the help and insight they gave us through this process.

  Ana Salazar
2 weeks ago
I would like to compliment Johan Cardenas as an excellent sales person. My husband recently got a Convertible Corvette form Johan. The process was fast and easy. We highly recommend Johan at Bical Chevrolet.

  Tyeisha Deas-Ray
2 months ago
I generally lease my car and when it s time to negotiate a new lease I detest the upcoming process. However, my experience with Nova at Bical Chevy was pleasurable and quite the experience. Nova was smart, friendly, and knowledgeable. I will definitely refer anyone to Bical and to Nova!!! She was and is the absolute best!!!!!!

  Cynthia Morales
3 days ago
Making an appointment was easy. The staff was friendly. I took my car in. Checkin only took about 15 minutes. My oil change was fast. I paid a lower price using a coupon on the website. Checking out was a breeze. Staff at the dealership was professional and friendly. This was my second time at this dealership. Great experience!

  Joanne Savarese
a month ago
It's been a pleasure leasing with Nova Burton over the years. Her dedication to ensuring our satisfaction and finding the right vehicle for our needs has been unmatched. With each lease renewal, Nova has consistently provided exceptional service, making the process seamless and enjoyable. Her professionalism, attention to detail, and friendly familial attitude eases our minds, knowing we can trust her opinion and expertise. We look forward to continuing our leasing relationship with Nova for many years to come. Thank you Nova for your excellent service and care of our family!!

  Kevin De La Torre
a week ago
George and Johan are Absolutely the most accommodating. No hassle and straight to the point. If you're looking to do business with any chevy dealer, this is the place to do it. Thanks to all at Bical Chevy.

  emily durso
2 weeks ago
Recently purchased a used car from Bical Chevy, and we had an amazing experience working with Joe. He was knowledgeable about the car's features and history, answered all our questions, and made the buying process smooth and hassle-free. The car itself is in excellent condition, and we are so happy with the purchase. Highly recommend both Bical Chevy for anyone looking to buy a used car.

  Fred Rigos
3 weeks ago
The car was brought there (to Bical Chevrolet) due to a failure of the oil cooling hose, second time in two years. When I asked the service people at Bical if they had capacity to fix the truck quickly, they said yes. The car was brought in Thursday afternoon, diagnosed on Friday and determine that the part would take 5 days... The dealership called me Wednesday to tell me that part came in (was received) and I should bring my car in to have the car fixed.. I told them that the car was at the dealership already and if they can let me know when it will be ready. After several calls to the dealership, and promised that the car would be ready on Friday, when called on Friday they said end of day Monday. After calling several times (and they would not return calls to inform me) the car was ready end of Day Wednesday, around 4pm. I told the Service representative that I would need to get someone to drive me there, and I would be paying for the service over the phone and pick up the car later, since they close at 5pm. The cashier was to call me back so I can give them my credit card. At 4:55 pm still no return call, so I called the dealership and got the service rep on the phone. So I said let me give you the credit card # so we can settle the bill. He asked that I scan my credit card and ID and send to his email so they can process. they do not accept credit cards over the phone since they had an incident where customer canceled payment after charge.... Obviously sending credit card copy and ID (Driver License) is a risky proposition that no customer would be asked to do. So the car stayed thee for another day. Two weeks for a oil cooling hose that has ruptured twice in 2 years. So I lost use of the car for 2 weeks, had to pay over $400, even though the part as covered for a failure that the warranty covered.. And I paid for the towing service to get the car there. A matter that I will be taking on with Chevrolet.

  Briana Eden
a month ago
Very helpful and kind salespeople. Worked and communicated with me through every step and resolved the issues that I was having. We re more than happy to negotiate price and fixing issues with the car. Highly recommend and would go back to purchase more cars

  Roslyn Cohen
a month ago
I received expert attention without any pressure to buy. The price was very fair and they never used tactics I ve experienced at other dealers whereby they start at an outrageous price then they have you put more money down convincing you that you got your price when you really are paying that high outrageous price. James was my salesman, he was a pleasure to deal with. Very thorough and knowledgeable.

  PN
3 months ago
I was very fortunate to have Novadine as our sales associate. I called and spoke to Nova as I am out of state and was having my mother go to Bical Chevy for a new vehicle. Nova made everything very easy. She was honest, reliable and trustworthy. I cannot emphasize how much I appreciate having someone like Nova! She helped both myself and my mom get a great vehicle without any hassles. Thank you Nova for all your kindness and your help.Patricia

  Sheikh Minhaj Hossain
3 months ago
I had an excellent experience with Lisa Bautista, my sales consultant and also with the store manager. Everyone in the store behaved nicely and gave their best to deliver the car for me. Lisa, specially explained almost all the features after getting the car and was a great help to find the right car for me! They are knowledgeable about the car as well. For example, I went to other dealers and throughout my car search journey, I found that not all sales consultants are aware of car's all features. I have taken quotes from 4 different Chevrolet dealers and Bical Chevy gave the most reasonable price. Absolutely recommended!

  denise gianesses
a month ago
Nova, as always goes above and beyond! Her knowledge and professionalism are always top notch. My husband and I are longtime customers and Nova has helped us every step of the way. I believe this is our third lease through her. She has also helped get all three of our children in their first cars! 10 out of 10 working with Nova!!!

  Augustus Griffin
2 weeks ago
Bical Chevy is hands down the best auto buying experience you could wish for..Sales, finance, and inventory is excellent. My 5th ride purchased from Bical in 15 years. They take care of me like a baby.

  ari kohn
a month ago
Staff was friendly l, courteous and professional, dropped my car off for some warranty repair. Staff was up front about wait times and expectations, they found a problem and replaced the battery free of charge under the warranty, had no problems since. I would highly recommend Bical Chevrolet

  Tracy Marotta
6 months ago
I was looking for a 2023 Chevy Bolt 2LT with adaptive cruise control and it was difficult to find one. My husband finally found one at Bical Chevrolet and started speaking with Darryl. We live in Brooklyn so we spoke with Darryl over the phone over the course of the week before finally coming into the dealership. In this week I had spoken to some other sales people from other dealerships in the tristate area and the conversations with Darryl were amongst the nicest and easiest. Everything at the dealership went well and there was no pressure to add on unwanted services, etc. The car was clean and perfect for me to drive home that day. Darryl even called a week later to see how I am enjoying my new EV and genuinely cared. At that point we spoke about the EVgo credit which he put in for me the next day. Working with Darryl and this dealership was surprisingly easy and painless and I would, and will, recommend Darryl and this dealership for future car purchases.

  Tiwana Perkins
3 months ago
Well to start offI walked into this place on a humble.Just taking my chances.I walked right in and walked right to Dan and he made me feel like I was in the right place and in the right hands. Dan is an excellent salesman to go toTo see about a car. So calm! Days later my car was ready to go home with me!Would I recommend Bical Chevrolet to friends and family I sure will! Everyone I came in contact with was very nice! Go here to buy your next Chevy! Bican Chevrolet on Merrick Rd headed towards Long Island and make sure to ask for Dan!

  Santos Ortiz
3 weeks ago
My visit was a disaster. I dropped off my car for check engine light. Apparently my pedal sensor was faulty. They repaired it and my warranty didn't pay. A major repair and it didn't pay (portfolio warranty)Then I said replace my spark plugs and they did (charged me). The next day the car started to sputter. I took it back and they said now it's the coils that needed replacing. The warranty paid for it with a deductible of course. I believe they should have checked the coils first before changing the plugs. That way the warranty would have paid for the plugs as well. That's the game they play. Made me waste a personal day pay to boot. Waiting for the new traverse that's supposed to come out in March and no one is making any effort to give info. I have the money to pay in full. Think I'll go back to Honda.

  Keith Peterkin
4 months ago
DO NOT use this business!! They are thieves. They will make up issues with your vehicle. They have exorbitant labor fees for work that take a quarter of the time they charge you for. They used aftermarket and second-hand parts. The staff is rude when confronted with their underhanded practices. My vehicle went in with no check engine light. During the MONTH that they had my vehicle, which needed a minor repair, they attempted to have 4 other issues done, which would have cost me thousands of dollars, none of which were necessary. I still received my vehicle back with a check engine light. Where does anyone bring in a vehicle with no check engine light and get it back with a check engine light. During the MONTH they had my vehicle, I had no idea what other damage or disrepair was done. This is the worst dealer I have ever dealt with, and I have a history of owning cars for many, many years. I WOULD NEVER use this dealership even if they were the only option. I'd rather walk. Their integrity and moral compasses are horrific. The staff was rude and obnoxious. Please save yourself headache and heartache and run to another dealership. My score is actually a negative rating. I could only put a 1, but they are actually a minus 10

  D Grinage
2 months ago
Bradley was friendly, professional and courteous. He listened to my concerns and was able to resolve my issue. Service was prompt and I left knowing that the service was performed very satisfactorily. Bi-Cal is the preferred dealership for me and my family!

  Kenneth Singh
2 months ago
Nova is an expectional salesperson. She's courteous,pleasant, professional. Both me and wife is extremely happy. Please if anyone reading this on looking for a vehicle please go see Nova Burton. She's Amazing. You won't be disappointed

  DJ Frankie Fach
2 months ago
Lisa and the whole Bical family was amazing... very helpful . I thought this would be a painful situation. But lisa made this the easiest transaction possible... the entire staff was awesome they even entertain my 4 year old and my 7 year old children. Couldn't be happier with a dealership

  David Miller
a month ago
Very friendly and pleasant men -salesman, used car supervisor, finance director. Everyone made a concerted effort to facilitate sale, and work with me. Highly recommendable

  Katherine Migliore
3 months ago
This was my first experience buying a car and we dealt with Lisa who was FANTASTIC! She made the whole experience quick , efficient and seamless. Highly recommend if you re looking for a car to ask for Lisa to assist you !

  RuthAnn Corazza
2 months ago
I just purchased a 2024 Trax from Bical Chevrolet. From the minute I walked in the door I knew i was at the right place to get my next car. My saleperson was Nova, she was a sweetheart, very professional and knowledgeable sales associate. She discussed all the different options on the car I was interested in getting. I also dealt with Bruce in finance who was also very professional and willing to answer all my questions. I also had the pleasure of being introduced to George the General manager who thanked me for having interest in getting my new car at Bical. My suggestion to anyone who is interested in getting a new Chevy vehicle to please visit Bical you will not be disappointed.

  Wadner Music
4 weeks ago
Horrible|Terrible| and all other negative expletives.I recently took my car for service for an issue, where the car (2013 Chevy Impala) would sometimes not start and several of the service lights were going on and off while driving, making it difficult to drive safely. Despite my better judgement of not doing business with Companies whom entrap you by charging you an exorbitant amount of $$$ for just looking/assessing the car, I decided to receive service at Bical Chevrolet of Valley Stream. After 2 weeks of the car being serviced at Bical, I was told that there was a short in the engine control module ECM and the body control module BCM. I was told that the total cost for service and labor would $2,114.94. Additionally I was told that car had been driven and tested for any issues. After paying and driving off with my car, my only expectation was that the car would function.1 week later the car would not start, I took my car back to Bical Chevrolet of Valley Stream. This time around I was told of a different issue; the actuators for the HVAC unit were causing the battery to be drained. I was told that I would need to pay $432.51 for service and labor. After pleading the issue associates/manager, because I now had valid fears that I was overcharged and mislead; I was told that someone would get back to me. It has now been a week no one has given me a call or followed-up. I guess they got what they wanted which was my hard-earned money.I thought the point of going to the dealer and paying exorbitant amounts was because they'll know exactly how to diagnose and fix your car. Clearly that's not the case. Where's the integrity in the work that you do, or satisfaction to the customer.My recommendations to anyone who will read this is "Go to Bical Chevrolet, If your interested in highway robbery without the highway, or Lube service without the Lube"

  Gavin Saladino
4 weeks ago
Sold me a brand new car. Started getting diagnostic notifications regarding battery and transmission two months into brand new lease.They didn't take responsibility or address any issues and kicked the can down the road until my lease ended.Best part is the manager finally looked at the car himself and realized it was never programmed right in the first place.I suffered years with that problem and they never fixed it until my lease ended. I had to pay 3k for another issue that was probably caused by that lack of responsibility from the initial problem that was an easy fix.And then the mechanic tried telling me that it was because I put regular gas in the engine. As if I had a turbo engine that required premium gas.

  Ricky Ramsamuj
a month ago
The sales person, Ms,Nova, was very clear and concise. Her personality is warm and accpmodating. Would recommend this dealership to many and would certainly come back to them in the future.

  Carlo Vuotto
4 months ago
Dan was extremely helpful in finding the vehicle I was looking for. He spent a lot of time researching vehicles for me to help me find the perfect vehicle. Upon delivery, he thoroughly explained all components and details of the vehicle. I am 100% satisfied and have told my friends and family about my good experience here.