Mercurios Automotive Utica
4.1 (40)
450 French Rd, Utica, NY 13502
(315) 732-6098
mercuriosautomotive.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michelle Davis
2 years ago
Mercury's automotive and collision. They did great amazing job on my car I would Recommend this place to all my family and friends. Their Experience is really good workers good owner is awesome if it wasn t For mercurios I wouldn t of had this car today looking so good. Thank you and I recommended Mercury s as #1 I wouldn t choose no where else to go. Honest real and and when they work on car it comes out awesome job. Owner mark is amazing honest real guy. So if anyone looking get car done go this this place. I promise u that ur be happy after they get done working on job. Recommend this to all my family and friends. Imma spread word go to Mercury s their the best #1 I wouldn t choose any other place this is best place around. Thank u Michelle davisServices: Painting, General repairs & maintenance, Body & Trim
Roman Cardarelli
a year ago
They re excellent, I ve had both body and mechanical repairs done here and the Mercurio Automotive guys always put their customers first. Their customer service is five stars, Mark was able to get me in a lease no problem the same day, and their cosmetic repairs along with mechanical repairs were done excellently. They will give you all the detail you could possibly need. Without a doubt I would recommend coming here for collision repairs, mechanical repairs, inspections, etc.
Mary Vivenzo
a year ago
I went to Mercurios because they had told me it would be no problem to bring my Dads car, who had passed away, in for an overhaul on all the things that were wrong with it to bring it back to its original beauty. I told them only new parts. Nothing refurbished or used. They agreed. 10s of thousands of dollars later I have the car. Within 6 months I was bringing it back for the very problems that they had already fixed! They would not fix it!! They said that once they repair the one part that they won't work on it again! Huh!?! Every automotive repair company that I ever used torepair the parts or items free of charge unless the part went bad, then they would charge you! So I bring it to Cupalos Automotive & they start showing me all the things that Mercurios had done wrong, it seemed to them, on purpose! The weatherstripping around the windshield is backwards! The parts that I had replaced for the new parts were not only not new they were extremely old, like they never even replaced any of the parts they felt they didn't have to! But I have a receipt! So now we are going to court!! They best watch out for the houses!! Before I take everyone from them!! Liars! Thieves!! Buyer beware!!Services: Transmission, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Wheel alignment, Welding
Nicholas Occhionero
3 years ago
Made an appointment for an alignment because the car was pulling one direction. When I dropped car off, I left a note asking them to fix a slow leak in a tire. Woman behind desk acted as if I was trying to pull a fast one on them, asking them to seal the tire. Horrendous attitude. Never gave me before and after paperwork on my alignment, low and behold car still pulled the same direction. They "resealed" the tire and charged me $25 to do it but apparently ignored the pinhole it had in it's sidewall and it was flat again in 2 days. Another shop confirmed it. Will never return.Services: Tires, Steering & suspension repair
John Grizzly
3 years ago
Friend recommended them to me, didn t know what to expect, but my truck has been running great. Honest and they were a pleasure to deal with! Highly recommend
Nathan Hobart
a year ago
I have been a customer of Mercurio s Automotive for many years and can always get in quickly, service is excellent, professional and reliable. I highly recommend them for all of your automotive needs!Services: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Oil changeServices: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Oil change
Stephen Turnbull
5 years ago
Mark, Pat & the crew at Mercurio's Automotive Repair are the real deal! They will always try to fit you in the best they can and provide exceptional service when it comes to the repair or service of your vehicle. Do yourself a favor and give them a call!
H zxs54
3 years ago
Front desk lady was rude and yelling at people. I don t know what s with her but I don t think she is a good fit at doing this job. Impatient, rude, yelling at customers, and hang up on the need of help!
John Marini
4 years ago
I ve been going to MERCURIOS for 28 years and Mark Mecurio is the best. You ll never find a more honest automotive repair shop. I have been taking high-end cars there for years. They are the best!
Amanda Fitzgerald
3 years ago
Desk clerk was very rude, yelled at me for not wearing a mask (mine was in my car I was picking up) when I came to pick up my keys... while she wasn t even wearing one. Not the kind of person I d like to interact with at a business
Joe Mezzanini
4 years ago
Good people. Great mechanics. Honest and knowledgeable. Car always done the time it's promised.Clean neat garage. Professional.
Irene Wilson
4 years ago
Great place. Fix your car right the first time. Wonderful people to work with. Like family. Highly recommend
Karen O'Brien
2 years ago
Fair pricing, great mechanics, great work ethics.Clean, neat atmosphere. I highly recommend Mercurios!
Melody Klar
a year ago
Service is excellent, friendly and thorough, very happy and trust them completelyServices: Tires, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Oil change
Sharon LaBella
3 years ago
They always pinpoint the problem quickly and are priced fairly. They go above board with courteous service . I would highly recommend them.
Mark Thompson
a year ago
There s not enough stars they only allow five they are good at what they do. You break it they fix it
Harold burgos
a year ago
Lady at front desk seen me standing there for 5 minutes while she was having non business related conversation.
John Storey
3 years ago
Service was great. In and out in an hour. NYS inspection and oil change.
Justin Sorrentino
4 years ago
Top notch shop I am very happy using this garage for all my vehicles. One stop shop.
CNY315
2 years ago
Lady at the front desk is very rude and they over charge for services.
Joan Nason
a year ago
Reasonably priced and friendly staff.
Benjamin Tubert
7 years ago
Mark and staff are the absolute best. Honest, trustworthy, and dependable.
Nancy Lennon
a year ago
Great service, professional and prompt
Joann Brice
2 years ago
The man was rude when talking to me on the he phone
Chris Michael
3 years ago
They do the best work.
trebel76
9 months ago
Great people
Michael Gentile
8 years ago
Genuinely nice people!
jeffrey jennings sr
3 years ago
Fabulous job
Socios Matrix
2 years ago
Nice place
john B
6 years ago
Good staff