J's Auto Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  William Drummond
2 years ago
I've had great experiences with J's anytime I've been there. Whether it be for maintenance, tires or inspections. Always awesome service and great people. I also had a great experience with J when I bought my new car there. All around great place and great price, definitely worth checking out.

  Holly
4 months ago
Jimmy is always available to speak with and always on our side. He fought for us through out our journey with our insurance company.

  Becky Carpenter
3 months ago
Great guy. Great employees.. Great experience! Helped me out with no questions!!!

  Yuanxin Zhou
8 months ago
My child has summer internship at Utica. Twist spring of car trunk broke. I got parts on Friday morning and looking for car shop install it for me. J's auto re-installed it quick and with reasonable cost.

  Mary Dixon (Smilla13)
6 years ago
I am IMPRESSED ! I purchased an older Suburu from Justin and love it. I needed a few things done at the Utica repair shop and Jim and Justin were incredible in taking care of me immediately. They were professional and really went above and beyond - better than any new car dealer I have dealt with. They answer phone calls and text messages immediately and seem to be always there to help. I would refer them to anyone if you are looking for a great used car dealer.

  Coral Dowsland
4 years ago
PLEASE do not buy from J's Auto. I bought my 2007 Subaru from them just over 2 years ago. Within the first 2 weeks I had the vehicle the motor blew in it on my way to New York City (more than 5 hours from home) and I had to replace the entire motor. He was completely unhelpful in this situation. I called him to talk about why this might have happened to car that he assured me was road ready. I didn't receive any help from him or his company. I replaced the motor. Less than 2 months with the vehicle my transmission went. I had to drop a new transmission into the vehicle, again with no help from J's Auto. Ive now had the vehicle for approx. two and a half years and have put thousands and thousands of dollars worth of repairs into this car and still owe more than 6k on a 2007! One of the tires had a slow leak in it that I had to replace immediately after buying, and with AWD vehicles if one tire goes all of them should be replaced. It's been a nightmare! Please save yourself the headache.

  John Motto
3 years ago
I purchased a vehicle from J's Auto and paid with a check. A few hours after I drove the vehicle off the lot, I received multiple calls from the salesperson saying he believed I wrote a bad check and he wanted the car back. If I didn't prove the check was valid he was going to go to the police and claim I stole the car. Nothing could have been further from the truth.I've never been so insulted in my life to be accused of being both a liar and a thief on a false notion. Then to be harassed continuously until I proved to J's Auto I was good for the money.

  Tom Jones
a year ago
This is my go to place. Everybody's very friendly and knowledgeable. Recently had my brakes done. I got a great price and everything works great!Service: Auto maintenanceService: Auto maintenance

  Jim O'Herien
5 years ago
I took my truck in for some maintenance work. It turned out to be something entirely different. Jim's team was very thorough in diagnosing the problem & getting the repairs done the same day & @ a reasonable price.

  Angel Oquendo
3 years ago
They make it sound simple but really it's all sugar coated to sound good but it is extortion plain and simple. They will talk you into signing over your car and it doesn't matter how bad or good of condition your car may be in. If the car is in bad condition they will scrabe it to the junkyard if it's in good condition they will send it somewhere where they will get paid for it and they will put the car up for auction. Sorry to burst your bubble

  Walt Stubbs
7 years ago
My sons car just was impounded literally within 2 hrs of me posting this. The police just told him around $75 if he goes and gets it now. The guy who's sitting his lazy ass at the shop tells him it's gonna be $200! He's charging him as if he left it there for 2 additional days because he stated "We're closed til Tuesday!" Yet he can pay $200 today and get his car! I thought they were closed?!?! Total Scammers!!!! The police shouldn't call them to impound cars, they should arrest them for robbery!! Horrible people!!

  Jeff Blunt
3 years ago
The city towed my car in a snow emergency .. it cost 225 for the night and I think they stole my weed . Good people tho no complaints

  Phil Saporito
3 years ago
Great service. The owner Jay is a great guy. Always goes the extra mile for us as customers.

  Bill Williams
6 years ago
Very trusted service. Jay, personally supervises all work and cuts no corners. I trust him with my family vehicle.

  Robert Green
8 months ago
Great guy, and they treat you with respect

  TheSupreme Don
5 years ago
They always treat me with respect. Great conversation, work performed is always satisfactory, feels like I am home when there.

  Jason DeHart
a year ago
Great shop friendly service great pricesServices: Transmission, Exhaust, Tires, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Auto engine diagnostic, Tire rotations, Engine repair, Vehicle Inspection, Transmission replacement, Auto exhaust system replacement, Wheel alignment, Brakes, Auto tire replacement, A/C installation & repair, Auto emissions testing, Vehicle safety inspection, Auto maintenance, Oil changeServices: Transmission, Exhaust, Tires, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Auto engine diagnostic, Tire rotations, Engine repair, Vehicle Inspection, Transmission replacement, Auto exhaust system replacement, Wheel alignment, Brakes, Auto tire replacement, A/C installation & repair, Auto emissions testing, Vehicle safety inspection, Auto maintenance, Oil change

  Rael Imperial Aerosol Kid
a year ago
Honest and decent man at great prices.Service: General repairs & maintenanceService: General repairs & maintenance

  Felicia Greene
a year ago
Great. Had to get work vehicle repaired.

  Garrett Russitano
6 years ago
The proprietor can be at times folksy and unprofessional. Staff is knowledgeable however.

  Cherie Schmitt
5 years ago
Jimmy is honest .Takes care of you right.

  Frank Forte
5 years ago
Excellent speedy service. Good prices.

  timira sheloski
5 months ago
without an appointment,

  art lomascolo
6 years ago
Great body shop and auto repair

  michael smith
7 years ago
Great guys to deal with

  Joseph Patane
5 years ago
Good

  sean willey
4 years ago
Excellent service

  Roberto Gonzalez
6 years ago
Always helpful