Cole Muffler & Brake

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dave Cole
8 months ago
Had some recent work done, they gave me a estimate of $149 for 1 hour work installing new running boards on my truck. Told them it would require a small weld in one bolt that got loose on my old ones. Immediately the manager eyes Lite up and told the counter to note that. I realized this means 2 hours of labor but he said nothing. I get a call about two hours later from them my front tires are completely bald in the inside of the tire. Wheel alignment and new struts would be needed to prevent buying new tires frequently. I knew they were not bald since I just looked at them prior and they did slight wear in the inside. I denied the extra service. Never got a warning the runners ran into 4hours and my bill was $648.00. They wanted to charge me over $2000.00 with the other unneeded repairs. I brought my truck to ney street brake and alignment. This was $94.00 for an alignment and mechanic said just slightly misaligned which I knew it needed. No struts needed. This is called an upcharge and since I didn't do it, get the money from the other service. I will never go back.Service: Body & Trim

  Chris
10 months ago
Had an urgent issue with my brakes and dropped by this place after work. They fit me in at the shop and got me sorted out for a great price. Emir and Pat provided great service and got me back on the road.

  Kyle Christian
7 months ago
Great service that went above and beyond, help set our company up with a fleet service to help our company safe money.

  Richard Coffin
3 years ago
I came hear because herkimer Cole muffler had me waiting almost 2 and a half hour to get in and thst was with a appointment ready very reappointed with them right now was going there for years and now all of a sudden. . now I can see 3 5 car but when your sitting there and you see 5 to 8 car lined up and your still waiting that a no no.

  Craigmile Health
7 months ago
Awesome team and great prices!Service: BrakesService: Brakes

  Mark Aldaco
2 years ago
Was in and out for an inspection really quick.,great job guys!

  Mathew J. Wolkowicz
4 years ago
Was getting a NYS inspection. People were courteous and professional. Good experience.

  muddy buddy bw NY
5 years ago
That be manger is sure making a big difference grate work guys I'll be back for sure

  D I
4 years ago
Great place. Everyone there very helpful. thank you!

  Utica Preper
4 years ago
Not bad at all very good shop

  Janice M. Lanaux
5 years ago
They are good workers

  sean willey
5 years ago
Great place