Luke's Tire and Auto Repair Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kim Lucia Carpenter
a week ago
I went there for my brakes. I had a set of brake pads I had purchase myself. I went inside and told the man I needed my pads replaced and the drums if there was anything else to call me.i did tell him that I had purchased pads and he informed me that they didn't use parts that was purchased somewhere else.i said okay I'll just return them.i left the truck overnight and got a ride home. And he also knew that I lived 40 miles away.He called the next day telling me that it was ready.I went there and he told me

  Devin Riley
4 months ago
Don't bother calling, incredibly rude over the phone, I asked how much it was for the tow and the male copped attitude, said something about flat beds being $1500 a month and hung up

  Riley Perdue
a year ago
Luke s came to the rescue our car wouldn t start after a backpacking trip! They were very professional, knowledgeable, and friendly. We walked up to their shop without an appointment and they were able to help us within half an hour. Would highly recommend!

  Loretta Buerkle
a year ago
Made an appointment for a simple NYS inspection, while clearly stating my car has an expired inspection and I had an upcoming important trip to take. Day of the inspection I arrived to their inspection machine broken. No call ahead of time to head me off so I drove my car down there anyway. I definitely understand issues like this arise. I asked when the machine would likely be repaired. Kept calling back every day after that asking very nicely when I could get my inspection as other shops around town weren t offering inspection appointments for nearly 2 weeks. After I called back every day for 3 days this shop essentially said their machine was back up but they didn t know when they would have the time to fit me in. So essentially they offered me an appointment and never followed up on completing said appointment even though I was kind & understanding. I also live 3 mins away- could ve been there at a moments notice to make it easy for them to fit me in. But no. No calls back, all of this over a simple NYS inspection. Very unprofessional. I still to this day have an uninspected vehicle.

  Buffalo Niagara Apartments
2 years ago
Luke's is an A++ shop. Would highly recommend!We ran into a serious and unknown engine issue when visiting the region. They towed the car, diagnosed the issue, and completed the repair, all while we were able to enjoy our vacation as planned.When it was time to head home, we retrieved the fixed car and were presented a fair bill.Wish this shop was located closer to home so I could use them for all my automotive needs.Services: General repairs & maintenance, Oil change

  Kristan Johnson
2 years ago
Would give 0 stars if possible!! What just happened with this location was absolutely ridiculous and uncalled for!Uhaul Services HORRIBLE - Returned a truck a day early, was over-charged for an additional day outside of the return contract. Was also charged for a missing furniture item that was never supplied at time of pick-up.Customer Services HORRIBLE - When called to correct & dispute the charges, was told that he was leaving and couldn't handle the phone call at that time, and that he had to leave, despite it being in the middle of normal business hours. When attempting to call the following day, he complained about not wanting to open the contract on his computer. He continued to interrupt my while I was trying to explain the situation, very clearly could not be bothered with courtesy or manners. After several attempts to explain the situation and continuously getting cut-off, I asked politely to not be interrupted and he began to scream at me over the phone.Whoever works here needs to learn to do their jobs correctly and not scream at people over the phone.What. A. Joke.

  Will Schatz
4 years ago
This summer I got flat tire in the general vicinity of Tupper. I went to Luke's and although it was almost closing time, they accommodated me. They only had one tire in the correct size. The brand was "Trail Guide." I asked about the quality since I was planning on replacing the other 3 tires soon and wanted them to be the same, and was assured that it was part of Cooper Tires and a quality tire. They replaced the tire and I was on my way.Well once I started looking into tires a week or 2 later, I found that Trail Guide is a no-brand Chinese made tire, not at all affiliated with Cooper. So a few weeks after buying this tire, I got rid of it when I bought 4 new Bridgestones for my car. In retrospect it seems the guy who told me this really believed they were owned by Cooper. I don't think he was trying to pull one over on me. But he's the "expert" and should know the facts. I appreciated being able to get a new tire, but didn't enjoy having to replace the new tire a couple of weeks later because I was given incorrect information.

  Terry Doolen
4 years ago
Thanks Griffin for your prompt and efficient service. I called AAA for service for a unexpected flat tire on my pick-up truck and I was extremely pleased that "Luke's Mobil" was contacted to fix my flat. I certainly appreciate your quick response!

  Caroline Hlavacek Perry
3 years ago
Frustrating experience renting a UHaul here last week - lost our reservation, then gave us a vehicle with a filthy passenger cab (smears and sticky residue on dashboard, cupholders, door handles, etc.). When asked if the vehicle was cleaned between uses, the gentleman at the counter told us it was not required. I expressed concern and asked if it was possible to clean it before we left, and he handed me a container of Clorox wipes. Frustrating during "regular" times, but even more concerning that there was no regard for cleaning procedures during a pandemic. Disappointing as it is hard to find a place to rent a moving vehicle in the area, but I will not use or recommend Luke's after this unfortunate experience.

  Jeremy Dukette
2 years ago
Small repair shop. Offers towing, tires, oil changes and other major auto repairs. Great group of guys, I take my car there for everything. Very convenient location, cheap, and well done. Highly recommend.

  Ray Casler
4 years ago
We lost our brakes in the middle of no where and called AAA. Luke's came to our rescue and towed us all the way home. The driver, Gilmore, was great and he made out ride enjoyable.

  Richard Jangro
2 years ago
very good the best in town ill travel 45 miles to have my car or truck worked on here owners a straight shooter and dont try to sell you on anything you dont need they do excellent work very very good peopleService: General repairs & maintenanceService: General repairs & maintenance

  Kare Cossaboon
a year ago
Walt's an expert and a nice honest business owner... Dealt with him for 6 yrs. Solid. Kare

  Sara Kriwox
11 months ago
Always great service here! Takes great care of our cars!

  jon dey
3 years ago
We needed tires in a bind and they helped us out with the one they had, gave us a great deal and changed it for us right in the parking lot. Would very much recommend.Service: TiresService: Tires

  Ellen M
a year ago
Super reasonable prices and they didn't judge me for my absolute lack of knowledge on cars

  kent stanton
8 months ago
Walt keeps our old Subaru running great.

  Sharon Norman
4 years ago
I have had nothing but great work done on my vehicle's from walt and staff. Always upfront and nice to talk to.

  Michael Charland
a year ago
Walt is very friendly to talk to and does his best to meet ur needs

  Caesar Alarcon
4 years ago
Great service. Knowledgeable staff. Good prices. We have an appointment on Wednesday 11.

  William Lenhart
5 years ago
Was camping at Horseshoe Lake and tire ran over a nail. Called Luke's and 2 hours later, was in and out, tire fixed, and at a very modest cost.

  Jerry Shore
3 years ago
Excellent service and very friendly and knowledgeable. Highly recommend their services for all vehicle needs!!

  George Herzog
2 years ago
Came in with a nail in my new tire and they put a plug in without even a wait. Nice job.Service: General repairs & maintenanceService: General repairs & maintenance

  Liz B
4 years ago
DO NOT USE !! WE PAID $356 OUT OF POCKET FOR A TOW THEY LOST OUR KEY AND WE HAD TO THEN PAY MORE MONEY OUT OF POCKET FOR A NEW KEY. DRIVER CHANGED THEIR STORY 3 DIFFERENT TIMES!!

  Casey O'Connor
3 years ago
Griffin savard is my favorite character here! Wouldn't want anyone else working on my car

  alphdragonwolf
3 years ago
Very professional. Always do the best work possible. Is very reasonable and are straight forwardServices: General repairs & maintenance, Auto engine diagnostic, BrakesServices: General repairs & maintenance, Auto engine diagnostic, Brakes

  Lorri Neumann
5 years ago
Always easy to get talk with Walt and he's upfront about the time and price

  Bonnie Morehouse
7 years ago
Great person to deal with...gets my car in quickly and gives u no BS

  Wendy Thompson
3 years ago
Been coming here for years never a problem always fair prices

  Eleanor Stanton
2 years ago
Excellent car service and customer service.