Rensselaer Honda Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matthew Schultz
4 months ago
Blake Race does a great job thank you.

  Raymond Michaels
a month ago
Excellent service experience with Seth McGuire. Efficient, helpful, and friendly.

  Sharon Pugliese
7 months ago
Exceptional customer service by Jeanette . She was friendly, patient and very knowledgeable in helping us with tire selection. Rensselaer Honda gives excellent customer service. Thank you.Service: TiresService: Tires

  Roslyn Webber
11 months ago
I was able to get an appointment in fairly short notice which was essential because I am on the road quite often. I had the maintenance work done while I waited in comfort. I only had the work done I requested with no pressure for additional services.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  William Tripp
6 months ago
Came in to have my snow tires taken off and stored and my all season tires put on. I also had my vehicle inspection done. Everything was accomplished in a timely manner, Jason was right there if I needed anything and it all went well!!!Service: TiresService: Tires

  Amy Yost
a year ago
The Rensselaer Honda Service Team is amazing! They take customer service seriously and ensure each customer is personally cared for, fully understand the issue, resolution and associated costs. They are so respectful of the customer s time and will communicate updates during the visit. I feel like I have my own personal service team!Service: Tires

  M. Claire Devereaux Smith
11 months ago
I had an appointment at 1:15 for an oil change and to switch my winter and summer tires. I was in the waiting room for 3hrs and 30+ minutes. By the time I left, I was the last person there and countless people had come and gone throughout the afternoon. Not acceptable.Services: Tires, Oil changeServices: Tires, Oil change

  Betty Raffaele
7 months ago
Service was prompt, courteous and friendly. No issues! Excellent service . Jeanette is an amazing service tech and great to work with Services: Transmission, Air & cabin filter replacement, Oil changeServices: Transmission, Air & cabin filter replacement, Oil change

  Paul Izumi
a year ago
Didn't know what to expect when I arrived. I had scheduled an appointment online on their website, but the appointment was not in their system. The service rep gladly checked my car in for service as a walk-in. He was very friendly and polite. I had an oil change and alignment service completed. The wait didn't seem long; it took about an hour to an hour and a half. The facility appeared clean and spacious. The service rep who completed my check out was also very friendly. Overall, it was a great experience and would schedule service there again.

  Kaelin Murray
10 months ago
I recently purchased a Honda Civic Touring from Rensselaer Honda and had a great experience with them. The transaction was easy and seamless thanks to our salesman, Jake. I found Rensselaer Honda to be much more professional than other Honda dealerships in the area, so I would absolutely recommend going to them.

  Janelle Francis
a year ago
Blake always does an excellent job and Matt is always so helpful and accommodating. It is that kind of excellent customer care that keeps us coming back. Thank you!Services: Electrical repair, Body & Trim, BatteryServices: Electrical repair, Body & Trim, Battery

  Kat Walker
a year ago
Leased a 2023 HRV SPORT through Mike Williams. Best experience ever with both my sales man Mike and service tech Glen. Got my first oil change, checked fluids and tires rotated. They are both Excellent!Services: Tires, Oil changeServices: Tires, Oil change

  Andra Sheinkopf
a year ago
Friendly staff. We were checked in immediately on arrival. Appreciate the "quiet room". Multi-point check up, state inspection and oil change performed. All results were explained thoroughly.Service: Oil changeService: Oil change

  Lawrence Washburn
4 months ago
Friendly and thorough with services provided. Good experience.Services: Tires, Body & Trim, Oil changeServices: Tires, Body & Trim, Oil change

  Kathy Begin
a year ago
I had my car inspected , tires rotated, oil change, windshield wiper blades changed all inlets than 2 hours and was able to get an appointment on short notice.Services: Tires, Oil changeServices: Tires, Oil change

  sean C
7 months ago
Excellent 1st maintenance service, friendly staff helped us even we were 1 hour behind schedule!Services: Wheel alignment, Oil changeServices: Wheel alignment, Oil change

  Frank Burke
6 months ago
Very happy that they promptly took us in and fixed the problem and then went out of their way to return the to us after a parts delayService: Air conditioningService: Air conditioning

  Mary Ellen Burress-Paul
3 years ago
Love our new truck! 2019 drove off the lot with 42 miles on it!

  Rachel Ann Gray
7 months ago
They inspected my car quickly, and serviced my brakes so I can drive safely.Service: Brake service & repairService: Brake service & repair

  J M
3 years ago
I have a 2019 HR-V with less than 10,000 miles on it. The tire pressure light came on, did a visual and they appeared to all be fully inflated. I drove in without an appointment or calling to ask if they could check it out.I was taken in on the spot for a service visit, they did a thorough check for damage/leaks, etc. Thankfully everything was as it should be. I was ready to go in less than an hour. Everyone was very polite and friendly in service. I was expecting to have to make an appointment or come back at a later time and it was just so relieving to be able to just come on in. Thank you for great customer service!Thank you again and I'll see you in the new year for my next oil change and anniversary visit!Service: Tires

  Eileen Hogan
a year ago
Love Rensselaer Honda. Service is always a pleasant experience. Everyone so pleasant, helpful. Comfortable waiting area. Always prompt. Very happy with services!

  Edward Miller
6 months ago
Very cheerful staff. Delivered the car in less than the time expected.Service: Electrical repairService: Electrical repair

  Marc Liepis
a year ago
Their level of service is excellent. Their staff is personable and professional. It s always a pleasure.Services: Air & cabin filter replacement, Tires, Wheel alignment, Oil changeServices: Air & cabin filter replacement, Tires, Wheel alignment, Oil change

  Wynette Hughes
a year ago
My Pilot is 12 years old, needed a lot of work to be done on it too many to list, Service Advisor Christina Cahill, was very helpful and informed me of all the work that was needed and is going to cost me .Services: Tires, Wheel alignment, Brakes, Oil changeServices: Tires, Wheel alignment, Brakes, Oil change

  Joseph Rourke
a year ago
I have very special tires for my car and it took a day or two to get in. In order to save me time, they delivered the cra to me.Services: Tires, Oil changeServices: Tires, Oil change

  Jane Levy
11 months ago
Great service! It s a little out of my way but worth the effort.Services: Wheel alignment, Oil changeServices: Wheel alignment, Oil change

  Paul Powers
7 months ago
The staff was super helpful and the service was performed expertly.Service: Oil changeService: Oil change

  Dave Rost Sr
4 years ago
Got in right away very professional, waiting area was great place to get some work done while they and serviced my vehicle, A car wash would have been nice other than that nice people great work have to give them a five star

  Barbara Urban
2 years ago
As usual all went well . one surprise. The tech found about 8 tootsie rolls in the air filter box!!! Quite entertaining for all. Squirrels getting ready for winter??

  B D
a year ago
The service department has been very helpful to us. Special thanks to Jennette and Blake.Service: Oil changeService: Oil change