Snug Harbor Marina Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Charles Pardo
7 months ago
Normally, I have nothing but positives to share about Snug Harbor and their staff. However, on my last visit, my son picked up the boat, and it was literally only 3/4 of a tank full when dispatched. We only noticed this after approx 5 mile drive down to our dock location at Royal Anchorage Way. With a 40 plus gallon tank, that us approximately a $50 fuel deficit that we began with. Very disappointed that management did not offer any type of compensation for this! We filled it in the course of the week at least 3 times exclusively at snug harbor south and again when returned to Snug Harbor north. I have been a Snug Harbor customer since they taking over Werners! My recommendation is; make them fill the tank while watching upon pick up. This should not be necessary but I'm sorry. 50 bucks is 50 bucks!

  Paul Baronavski
7 months ago
Great service .boats are in great shapeStaff is helpfully and friendlyBest rental in Lake george area

  Daniel Hymowitz
6 years ago
Great place to rent a boat with water sports equipment, for a few hours, day, or more. Good boats; helpful staff.

  Gudrun Miller
a year ago
Thanks for sharing all the info about Bennington. Very knowledgeable.Go See them... Ticonderoga/ Lake George . Rental rates are a Solid Value.Summer maybe hot but this Marina has the perfect way to spend the days and nights.

  Jonathan Kelly
a year ago
Friendly staff, helpful service. Great place to rent a boat or pick up some water sports equipment. Haven't used their marine service department, but I would be surprised if they weren't excellent too!

  Anuja Puranik
3 years ago
Amazing service and people are very helpful. Reasonable boat rental prices. Our boat was stuck in middle of huge lake George since boats's propeller was not working. Our boat couldn't move. We called the marina and help arrived immediately. They made sure we are safe and our boat is fine. Staff is very helpful and friendly. Also good precautions during covid. Very clean boats.

  Connie Ryan
6 years ago
Excellent service! Beautiful Marina.

  s ben
a year ago
Our experience was fantastic, they are the nicest people we have ever dealt with, they went above and beyond to help us, they fixed all our problems, no questions asked , we give everyone there a A +, very professional and knowledgeable, we traveled 3hrs to get there but would go back anytime to buy another boat or for service

  Walter Miltenberger
2 years ago
Went here, bought $100 in gas and spent $25 to rent a wakeboard for 24 hrs. The wakeboard was missing a fin but decided to rent it anyway. When we tried to put it on we realized the left boot was so torn and frayed that you couldn't tighten it at all. Used it a little but with a completely loose left foot and missing a fin it was sliding around too much and decided it was to dangerous to use after a friend had a bad fall on it. Brought it back the next day and they refused to give a refund on the wakeboard cause I had "seen it before renting it". I guess I, a non-wakeboarding-expert, assumed that if they were renting it out it was at least usable. They offered to let us use a tube for free but that was it. Forecast had rain for the next several days so was not interested in that. They guy I returned it to even agreed that the board was trash and shouldn't be rented. Pretty peeved but realistically its only $25. But if they are this stingy on a defective $25 board, I'd be worried about renting a boat and then it being defective. Good luck getting anything back on it. We come for a few weeks every summer and personally I will be taking my business elsewhere.

  Jared Campbell
a year ago
I was on the water with a check engine light on. Jeff helped me figure it out over the phone. It's nice to know that they're out to help even if they don't make a lot from it. I will do business here when I return.Service: General repairs & maintenanceService: General repairs & maintenance

  David Dorsey
6 years ago
My wife and I got our first used boat (2006 stingrays LS200) three years ago, at the boat show. We absolutely love it. The service and sales people are so much fun to have dealt with. My wife cried when we took a test run after purchasing. P.S. Bob was great. Thank you all for everything!

  Sarah Blaine
7 years ago
We used Snug Harbor Marina South last year for a 5 day boat rental. They were helpful, courteous, and got us on our way with no problem. Reservations were smooth, and they even helped us load the camping gear into the boat.

  John Shirley
a year ago
Parts did not answer the phone and did not returny call when I left a message.UPDATE: Snug Harbor Marina got back to me, apologized and asked me to call again.I've updated my review to 4.

  Erin Finlay
2 years ago
We rented a boat for the day....boat in great condition and staff very kind. Nice that they include skis and a tube and also dog friendly!Good value for all day rental on such a beautiful lake!

  Andrew Repak
3 years ago
Very professional, accommodating and friendly staff. Have rented from them numerous times had to use them for repair a couple of times when I brought my own boat and broke down.

  Joshua DeBenedetto
a year ago
Great rental very professional. Landon was new but was very helpful. Appreciate him being so helpful

  Franco Z
3 years ago
Snug helped us out, our boat went down while we were up for vacation. Even though our boat was side lined they helped us rent one for the rest of vacation. They helped save the trip!

  Dave Toussaint
8 months ago
Amazing people. Very knowledgeable and helpful. Goes above and beyond.

  Chris McChesney
4 years ago
Great day on the water with a rental of a 19 bow rider. Well maintained boats and efficient check in and check out. Reasonable prices. We ll be back.

  J T H O V E Y
3 years ago
Very professional staff, friendly and attends to all questions/concerns promptly! Highly pleased with purchasing a boat from this company!

  Donald Upton
3 years ago
They were very cordial and professional. The boat was quite nice. Would recommend to anyone.

  Keith Lans
4 years ago
It's a great little Marina It is at the very North end of Lake George. The Crew is very good at guiding Boats into the Slips if needed!!

  Pawel PL
3 years ago
Very nice boats and staff too, definitely recommend this spot, had a great time!

  Aaron Fogg
3 years ago
The staff os veru froensly and doesn't cit corners. Very responsive to both calls and email.

  Larry Davis
6 years ago
Paul was top notch servicing my boat. Thanks for taking such good care of me!

  Tom Luniewski
4 years ago
Always a pleasure renting from Snug Harbor.

  Todd Goodness
5 years ago
Renting a boat was easy enough, and politely dealt with..cant say the same for the parts dept..insane prices, and act like you are being done a huge favor.

  Walter Lubas
7 years ago
If you want fun day on the lake that's the place to rent a boat, stuff is friendly, prices are OK, we coming here every year for past five years

  Kyle Kraft
6 years ago
Great people to deal with. Went above and beyond taking care of my boat!

  Linda Leja
3 years ago
Nice boats and your good for an all day trip for a reasonable price