Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  James Gordon
2 months ago
I purchased a Di Hard battery online through Advance auto parts. A year and a half into it the battery died. Brought it back to Advance and they told me since I purchased it online I could not return it due to a different transaction. I also found out if you buy the battery in one store, you cannot return it to another. This makes no sense. Isn t this the whole point of have multiple locations? So I had to return the battery, get a credit on my card and then purchase a new one for more money. Total scam.. Think next time I ll shop at a local store, at least I know who I m dealing with.

  Lean Bean
3 years ago
I ve been to many advance autos and auto zones, this one is by far the best of all. Staff is knowledgeable and super friendly. They scanned my car for free and they ve helped me many times in the past. I have saved thousands in mechanic fees coming to this store. They helped me find my lost keys!!!!

  Leon Strand
4 months ago
Great service! Always have the parts I'm looking for.

  Seth Klibonoff
10 months ago
I'm not a fan of this store chain. Doesn't have the very best of tools and accessories. I prefer AutoZone, and even that sucks compared to where mechanics go. But these two chains are everywhere. And a pinch you can use them.

  Geri Hika
a year ago
Good guys work there! Especially Kevin...he's always so kind, gracious and helpful. I love it when he's there to help me. Checked my oil, and then he assisted putting the oil in my car because I'm not familiar doing that!! Plus he signed me up for discounts with my email.He's a great addition to the employees of the store!!

  Min Choi
a year ago
Went for a battery change- the person was super friendly so knowledgable and extra professional! She was great and checked my car for other things as well! so happy I found my place togo for autoparts!

  Laura Guzman
a year ago
Took time with the clients but didn t have all the parts on stock over great. Would recommend this store

 
2 years ago
PHENOMENAL EXPERIENCE! Couldn't of asked for a more completely satisfying shopping experience inside a store of this type for someone like myself, clueless as anything, on top of scared to death of so much as the thought of walking into this store in the first place when my mechanic suggested I come down here to the item I probably needed for my vehicle. I walked in definitely looking as though I was more lost than I've ever been in my life a day before that, was immediately greeted by the gentleman behind the counter helping checkout another customer at the counter at the same time. Within seconds of him completing the transaction at the counter with the customer he had been helping to checkout as I was walking in, he immediately asked if he could help me find anything, I specified the item my mechanic had suggested I pick-up, next thing I knew another gentleman who worked there came outta one of the aisles & had the item in his hand, brought it right to me & even gave me a little advice prior to using the item in my vehicle, despite the directions on the item saying different. I was in & outta this store in less than 5 minutes, it was the most painless, easy-going, informative, cared for experience in a long time that I've had in an auto parts store I was clearly super uncomfortable from the beginning walking into without seeming as though I had no clue what I was there for or what I'd be talked into somehow purchasing if I seemed as lost going into a store of this kind as blind & clueless as I knew I felt coming into a store like this! I've really never had a more positive experience in an auto parts store than the experience i had when these 2 gentleman who worked here made it as painless, informative, short sweet & carefree this specific day I visited this store! Hands-down BEST EXPERIENCE at any auto parts store, especially for someone as lost & hesitant as I am about being the clueless car chic I am walking into an auto parts store, with hopes of being helped the best possible way imaginable, by someone who hopefully wasn't trying to drown me of every penny when they realized just wgat I had seeing a lost clueless car chic walking around their store, giving me any old item they thought they'd get away with selling me, but instead having been given the best possible customer service experience anyone, especially a clueless, scared unknowledgable anti-car-chic like myself!!!

  Jason H
3 years ago
People here are very nice and helpful. I needed a certain item and their app told me it was in stock. Lo and behold, it was. Don't you love it when things work the way they're supposed to? I had a hard time locating the item and an associate helped me find it. Was out of the store in a jiffy. Thanks guys!

  han lim
2 years ago
I went in for windshield wipers and Kevin helped me out. He doubled checked I grabbed the right ones. He also helped me with a stubborn wiper that wouldn t come off. I would 100% recommend coming here! Everyone is very kind and willing to help! Kevin went above and beyond to help me out today!

  David H
2 years ago
Visited store for some wipers and replacement bulbs. Excellent service. One of my replacement parts was not in stock but the associate went out of his way to locate one at a nearby location and had it delivered to the store the following morning.

  Axa Axa
6 years ago
I wouldn't normally take the time to review an auto parts store but this place has a staff so unlike any I've experienced it's worth my time.they actually consistently help or at least try to do so... there's little to no waiting around, and offer considerable discounts when shopping online, again with no waiting time.what a pleasant change compared to the mess the nearest AutoZone is, easily has become my go to local place...

  R.L. Brazil
2 years ago
Knowledgeable employees, Ariel great representative for the store. Courteous, patient. Really listens to your concerns. I give him 5 stars

  Alison Ku
3 years ago
Staff were extremely kind and knowledgeable, especially Kevin. They went above and beyond to help me figure out which part I needed and what was wrong with my car. Would highly recommend,.

  Nic Capano
2 years ago
Every employee we interacted with was courteous and very helpful. Great prices and fast service. Thank you!

  william haigney
5 years ago
I have used this store a lot. I have Recieved timely advice, borrowed a scanner, picked up replacement parts. They are Not the cheapest option, but they are conveniently located.

  Leo L
3 years ago
Went there for an item and the guy at the counter repeatedly ignored me while I stood there. He counted inventory and could care less . The store was empty. No wonder why. I wouldn't go there again for anything. Rude!!!!

  Susan Rose
3 years ago
They accommodate any way they can, do some minor maintenance, very knowledgeable staff, and they stock just about everything! I love this place.

  Steven S�nchez Ferm�n
4 months ago
Great service.

  Joseph Torres
a month ago
ALWAYS helpful.

  Joseph Dobbo
4 years ago
The gentleman working there name Ron was very helpful and personable he knew exactly what I needed for my car would recommend this place to anybody who needs Auto Parts

  Vi Anti-Media C
3 years ago
Helpful staff, online order was out of stock of some items. Staff made adjustments, which got my car the maintenance it needed.

  Anthony Aleman
4 years ago
I came in for a battery change Within five minutes of my purchase I have a new battery and was on my way great service and friendly workers

  Nigel Perez
2 years ago
On 8/21/21 the store employee straight up saved our lives by replacing new wiper blades during a hurricane 10 minutes before closing.

  Lina Munaron
3 years ago
They were incredibly helpful & knowledgeable. They even came out & helped us install the new lightbulb.

  Don Johnson
2 years ago
Always very helpful. Also have great sales.

  Joseph Carbone
5 years ago
Stay away their company policy they are no returns without a receipt even if bought a day ago. Who keeps their receipts wake up corporate and enter the 21st century

  Alen Kolenovic
2 years ago
They say they open at 9am on Sunday s I waited until 9:45am and the door was still locked. Unbelievable .

  Michael Sutherland
2 years ago
I like the crew here. They re friendly, trust-worthy, and know their stuff.

  Larry Forgacs
6 years ago
These guys are extremely friendly and are always willing to help you when you need them.