Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Erin Murphy
3 months ago
Awful place with con artists. Totaled my car they stole all my property including tools, my wallet , gift certificate so on . Lied and said there was no property in the car and stole my car. Refused to submit the tow bill to insurance company . They suck. Awful service con artists. Be better off watching YouTube than ever bringing your vehicle to them or getting towed by them
Suzi Fillinger
4 months ago
Good customer service. Really helped me out when I was in a tough spot! Blown tire, stuck in rt 3. Thanks!
Morgan Martin
a year ago
It was terrible. We were broke down in New York and they towed it. Once they found out we didn't have a choice but to get it soon as possible they charged us $1000 for the tow. The front office lady told us no credit cards th en she switched her mind the other day. The shop has tools all over the floor and the mechanics look like drugs are more important then there jobs. We are telling everybody we can we have that much anger towards this place.
The Fowl Life- Duck and Goose hunting
a year ago
This place is run by completely incompetent people. For starters, when diagnosing a check engine light they told the customer that it was due to a bad sensor, and didn t replace the sensor, but also didn t mention when they had a scan tool hooked up to the car that it had misfire codes for 3 out of the 4 cylinders doesn t take much common sense to read that and say hey somethings wrong here . They also told a customer that it would cost $2500-$3000 for a new muffler? Not sure if they meant exhaust system and just don t know what they re talking about, or if they seriously think they can over charge someone that much for a simple 20 minute replacement of a part that costs maybe $100 tops simply because the customer is a woman. Also when told that a qualified person worked on the car previously, they said that that person shouldn t ever be allowed to touch a car they don t know what they re doing or talking about just because I m 19 means I don t know what I m doing and deserve to be belittled by some front desk worker. I ve attended college for 2 years for motorsports technology (working on race cars far more complex than what they re used to dealing with) and have spent 8+ years working on everything from bikes to busses, as my job might I add. This place is a complete scam, not worth anyone s hard earned money, and is operated by completely useless people.
Ryan Clare
a year ago
My motorcycle was towed here and not only did they damage my paint on my motorcycle but they also charged me for 3 days of storage even though the vehicle wasn t even there for 48 hours and they weren t even open when it was there. Fair warning they are a small town shop that is desperate for money and will do whatever it takes to get it. They will be taken to small claims court and I will AT LEAST have my paint corrected.
Lisa Kennedy
a year ago
The front end lady did not go through my warranty company correctly and expected me to pay the 100 dollar difference. It's impossible to get a hold of the owner to try and get this complaint resolved. So I am basically screwed. Very unhappy with the whole situation.
Keith Menia
2 years ago
While staying at Fair Haven State Park, my truck battery died. Complete stranger to the area. They got me in, Confirmed it wasn't the alternator, installed a new battery and I was back enjoying my vacation by 10am.Watched how they interacted with customers. Rapid, good service just like my trusted hometown shop. A+
John Prentice
a year ago
I would have given 5 stars but two things stop me. 1, they are expensive and 2, after expensive they charge for shop supplies. Even when it's just a tire rotation or change. For those 2 reasons I don't go there any more. Their work however is Exemplary.
Mike Bower
a year ago
Had an accident that they come out to. They were quick to get there and professional. Reasonable price and helpful through the process.
Terri Mitchell
a year ago
They always take the time to explain things. Great service! Highly recommend!
Carson Gotham
2 years ago
They had my car for 2 months for a 1 week job, charged way more then the quoted price, charged me extra for parts they broke, tried charging me for parts they didn t use, did not know they were a AAA garage and didn t want to give me my member discount, openly talked down about the work of their employees infront of me after they had work on my car, did not start working on my car until the 7th week they had it, when my car wouldnt start the owner told me it was because of a previous problem I did not have and was just from what they forgot to hook back up, and as soon as I received my car I was having the same problems again that I had just paid and waited for them to repairService: Engine repair
Emily Lyon
2 years ago
Came in with blown head gasket, they fixed it next day my car was pouring white smoke after not driving it even 20 miles, claimed they test drove it but mileage was still the same as when I came in.Service: Engine repairService: Engine repair
Charlotte
2 years ago
Reception is QUITE RUDE but the owner I know if he was there would of been more respectful.
Chad Phillips
3 years ago
Always great! We are fortunate to have a quality repair shop like Reeds Garage in the area.
LoftyJon
3 years ago
Very reasonable prices. They do great work and are easy to schedule for service.
Linda Clark
4 years ago
They were very helpful and quick me for my an outstanding company
Joanne Koegel
4 years ago
Husband goes here all the time. They do great service and hardly any waiting
Ann Vanepps
4 years ago
Very good service all the time they know what they're doing
VICTORIA Maxfield
2 years ago
Excellent quick service friendly people enjoyable experience
Elizabeth Flynn
4 years ago
Always great service and nice people!
Mark Wilkinson
a year ago
Good service fair price
Angela Vogt
3 years ago
This place is terrible. Very rude and dangerous repo men!
Jeremy Pellicano
3 years ago
Great Garage! Always Helpful
Braulio Martinez
3 years ago
Friendly,great work
Scott La Force
a year ago
Great service
JOHN KELLAR
4 years ago
Quick service thank you
Jonathan Corbett
4 years ago
An actual honest garage.
Greg Holmes
2 years ago
Professional Mechanic'sServices: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic
Nathaniel Flynn
3 years ago
Nice people
Ken Koegel
2 years ago
Great service