European Central

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  August H
4 months ago
This is a excellent place to go if you're looking for parts for your car. They have a especially large European selection, which shouldn't be a surprise given their name.I frequent most salvage yards in the WNY/CNY area on a regular basis and this one ranks amongst my favorites. Jared, the owner, is a super friendly and accommodating guy. He even fed me hot dogs!!

  Erica Quinn
3 months ago
Very disappointing. We arrived from PA with interest in purchasing a Volvo xc70. We were told the vehicle was well maintained by this dealership and we took it for a test drive.We were about to buy it when we discovered that a family of mice had nested in the trunk. We brought this to their attention and it was clear they knew about this and were just hoping we didn t find it before we started the paperwork.This place seems nice but our interaction felt dishonest and their misrepresentation of this vehicle left a bad taste in our mouths.

  Bigtime Studio
a year ago
They did work on my 2003 530i BMW. Speedometer was not working causing the car to have a transmission error and reduced power "limp home mode". Turned out to be the anti-lock brake module. They also did some other minor work including an alignment. Very knowledgeable and honest. Price was very fair and best of all, the car runs and drives perfect. I give them the "fully recommended" status.Follow up - July 4, 2022 - Car still working great..5 stars for these guys.

  William Coon
5 months ago
Initially I really liked Jared and Jenn and crew. But that changed significantly. We had an appointment (made two days prior) to take second look and put a deposit on a camper they had listed. When we arrived from 1.5 hr drive away,taking time off work (which they knew) they informed us it had sold the day before. They passed along our number to someone who never called. It was extremely disappointing and very unprofessional. Verify they have what they have what they are selling before arriving. Response to the owners response, Things did not change quickly, the vehicle was sold the day before we had our appointment and they could and should have notified us before we made the 1.5hr trip out.

  VGAPR Garage
6 months ago
Really good selection of euro cars. The guy we talked to about picking parts and getting an engine was super nice and funny. It s nice that they allow you to drive your personal vehicle in to the yard to be close me to what you re picking. I would recommend walking through the yard first to find what need then bringing your tools. Also a weed trimmer

  Javin Hoover
3 months ago
Euro Central is the best place to go if you need anything from inspections to repairs. They have reasonable rates and absolutely wonderful service.

  Magin Collins
a year ago
I had the unfortunate experience of having my Volvo brake down on a late Friday afternoon. I dropped my car off and spoke with the owner. Jarrad diagnosed the issue quickly and correctly. His office staff was professional and friendly. I had my car back in no time and the bill was more than fair. I would recommend European Central highly.Services: General repairs & maintenance, Electrical

  Kennady Perri
a year ago
Jared and his crew members are truly reliable, client centered, and hard working. I bought my first car from European central. Jared made sure that this car was reliable and safe enough for me to drive. Any maintenance issues Jared and his crew members effectively took care of in a timely and reasonable manner despite their busy schedule. This demonstrates how hard working and skilled the crew members at European central are.Later on, I locked myself out of my car, and in a pinch Jared came and unlocked my car even though he does not typically do service calls. This act of client centered care was truly appreciated and one to note. Ten out of ten recommended European central!!Services: Vehicle Inspection, Auto maintenance

  Sam G
7 months ago
I had a great experience with this business, staff are very nice and friendly and will go out of their ay to help you out. Thank you for your professionalism and honesty. I will be back whenever I need to purchase more parts from them.Service: Auto body & trim replacementService: Auto body & trim replacement

  Rocco Capraro
a year ago
Integrity, extremely knowledgeable, highly skilled, tremendous work ethic, customer centered, fair pricing, all come to mind for European Central. Owner-operator Jarrad Fox and his entire staff have provided outstanding service on my A4, fixing immediate concerns with an eye out for the long term life and well being of the vehicle. All with a family friendly, supportive vibe. Truly excellent!Services: Brakes, Vehicle safety inspection, Oil change

  Tracy D
2 years ago
They had the parts I needed. Employees I interacted with were extremely friendly and helpful. Prices were fair, negotiable and affordable.

  Valentine Wolfe
a year ago
This is an honest, knowledgeable repair shop with fair prices. I have never been faced with unexpected surprises here. Unlike other shops, they do not keep me waiting when I arrive to pick up my car. Jarrad is extremely knowledgeable about my cars. He and his crew understand and honor the passion I have for my cars and treat them accordingly. I am so happy to have found this shop so close to my home. I recommend them without reservation.Services: Exhaust, Auto maintenance

  Ylanoy
a year ago
I was in need of some parts and this place had them. Customer service was excellent and prices are resonable. A++

  Uncle Jerry & LimerBean
a year ago
Giving 3 stars for the good work outside of the brake pads. Not putting the hardware with the pads on the rear, just putting the pad into the caliper without the clip, caused one to stick and lodge in. I put new ones in yesterday even though the ones euro put in had some life left, really wasn't that hard to fit them with the brackets. All the good work done outside of this is shadowed by this small and simple task. Makes you wonder where else they skipped some small steps.

  SHELLEY ORBAKER
8 months ago
Amazing work!Dropped my truck off for a scheduled appointment for Tomorrow. And got a call within 2 hours today that they got it in early and it was done!Service: Vehicle InspectionService: Vehicle Inspection

  Ross Dubois
a year ago
These guys sold me a major lemon and hid my in-depth review that id posted here. The owner just blamed a former employee, feigned actually wanting to help and now I'm stuck with a vehicle I've barely been able to use without something new breaking down.Edit: in response to their reply, their statements are factually inaccurate and I can provide proof. I purchased the vehicle from these folks directly, and the employee was still employed by them when I was reaching out. I have the records. Last year when I was having more major issues, I wrote the employee thinking he must have still worked there and he told me he no longer did. That was that.Whether or not it was his fault, he was still employed by you at the time of my purchase and the subsequent issues.The shop owner only responded that he would repair the vehicle if I brought it there and would have to pay for all the repairs, which is not really different from bringing it to a local reputable shop here. The purchase happened in late 2019, sure, but that doesn't invalidate my review, especially since the van has been constantly a problem the entire time and I was told it would be in good working order. Ive had to invest thousands in repair work. Some of the components i paid euro central $800 or so extra to install before recieveing the vehicle were also faulty and I've had to pay to have those parts replaced

  Jim Milliman
2 years ago
Contacted them on a Monday afternoon looking for a hood for my 2008 Chrysler Town and Country. Jared quickly responded letting me know not only did he have the hood I needed, but it was the exact color I needed. His staff is very knowledgeable and friendly too. They are fairly priced too. I would and will most definitely recommend European central for any and all automotive needs. My many thanks and I m sure that I ll see you again in the future. Stay healthy and safe always.Service: Body & Trim

  clyde powers
4 years ago
These fellas are pretty legit. I've purchased 2 used vehicles from them in the last 3 months and both cars are great. Kyle the sales manager worked with me to quickly resolve 1 minor issue to my satisfaction on the first vehicle and Jarrad, the owner, was great to deal with on the second. Good shop, good people, good cars. These guys are the real deal. Check them out if you need a used car or for service.

  Mark Catlin
2 years ago
Bought my third car from Jarrod and I still have the other 2. The whole crew at euro central goes above and beyond for us from getting a car ready to staying late to fix a noisy fan motor. I tell everyone that if you want a reliable Volvo at a reasonable price, then this is the place to go.Service: General repairs & maintenanceService: General repairs & maintenance

  Patrick McNeil
5 years ago
My wife and I recently purchased a used Volvo here. The entire process was the most positive used car buying experience I've ever had in my life.There was no pressure when we came in to check out a few cars. There was nothing tricky about negotiating the sale. There was nothing unexpected when appraising my trade-in (another Volvo). I genuinely had such a great time talking about cars with these guys that we probably spent about 15 minutes dealing and the rest of the afternoon having great conversation about our cars. If I lived closer, I could see dropping by the shop just to order an obscure part and talk cars for fun.I would recommend this shop without hesitation to anyone shopping for a used Volvo. I can't directly speak about their service shop, but our car left their ownership with a long list of fresh maintenance on both simple and complex components, so I don't doubt their mechanical abilities.What I left with at the end of the day was the overwhelming impression that this shop loves cars and specifically loves Volvos. It's clear to me they love these cars and want to spark that same joy in you too--- which means they want you leave with a great example you can really enjoy and feel good about... not a heap you'll grow to hate.

  Ervin Kosta
3 years ago
Great repair shop that maintains my succession of vehicles in tip top shape. They use quality parts and the work gets done once and right. I continually receive informal advice about how to best treat my vehicles to extend their service life. I usually purchase older German vehicles that can be very tricky to own. Having had access to this shop makes it possible and gives me peace of mind. Not sure what I'd do without access to a specialized repair shop like this one. Lovely people, and absolutely terrific mechanics.

  Jack Harris
2 years ago
European Central is outstanding. Service is professional and expert. They will not do unnecessary work and pricing is very reasonable. They provide a rock solid warranty for all parts and labor. Specialize in foreign cars, especially German and Swedish makes. Love this place!Services: Tires, Oil changeServices: Tires, Oil change

  Elizabeth Johnson
a year ago
Excellent shop with skilled mechanics. We've had some tough to diagnose problems with our 2012 bmw and they have doggedly figured out the issues and fixed them, always for a reasonable price.Service: Auto maintenanceService: Auto maintenance

  Angel Grosser
3 years ago
Great people! Very workable. My sister is buying a car from them and we noticed an issue that they jumped to fix immediately. As long as everything goes smoothly, her sons plan on buying their first vehicles here also!

  E S
3 years ago
Initially this was a good review. That was apparently premature of me.Imagine your brakes failing in an emergency situation because they weren't brought up to good condition by the mechanic who sold you the car. Luckily it wasn't an emergency situation.It's the sort of place that you go to and you get a good vibe from, so you trust they'll be the type to want to do everything right for their customers. Well....perhaps not so much. Six weeks into ownership my brakes were grinding.Turns out they were almost gone anyway and rusty to the point where, according to the place I took it, the pins had seized and it looks like no part of the brakes had been replaced for a long time. I can't even imagine what could have happened if the brakes failed in an emergency situation....yikes.Brakes, at the very least you should be able to expect 10k miles out of and that's if you're rough on them (35k or more if you're not) I haven't even put 300 miles on this car let alone 10k.I could only afford to get one of the fronts replaced so I had the worst one done. $500 later and I'm leaving the shop near broke, for something that should have been done before I could even purchase the vehicle.It sucks because this is the sort of place where you get that feeling that you can trust them to do basic things like change the brakes out and where you feel like they're going to do everything they can to make sure your car is in as good of shape as it can be before they even let you leave with it.Really makes me wonder what else was ignored and if the oil or coolant has even been touched since they got it.I called them to see if maybe they could make the situation right but since I didn t take it to them to fix and it s beyond the 30 day legally mandated warranty, I get to go pound sand.I initially was going to take my car here for further repairs but given this situation I don t even trust them to actually do good repairs when they missed or just blatantly ignored something like this.The fact that they let a car even leave their shop to a customer without thoroughly going over it really tells you everything you need to know about their ethics.I learned my lesson. ALWAYS ALWAYS ALWAYS get a car inspected by more than one outside mechanic before buying. Never trust ANY shop to do the right and ethical thing the first time, or trust them to make it right after the fact.It s pretty sad to think the amount of trustworthy mechanics/shops all but disappeared even if it s a small place that gives you good vibes its likely just a fa�ade.

  Curtis
4 years ago
I had an incredible car buying experience here. Kyle let me and my partner test drive a number of vehicles near closing time, was very knowledgeable about the cars and Volvos in general, and understanding that I needed some time to think. When I decided to purchase, everything went smoothly, and extremely well communicated. Even after purchasing the car and enjoying it for a few days, Kyle asked about if we would like an additional key made, an offer that we gladly snatched up! The single best car buying experience I have ever had.

  Nate Shipman
a year ago
The staff was very friendly and communicated often about any issues found with my vehicle. They were able to resolve all those issues in a timely manner and at a reasonable price. I will be going back in the future.

  AIR CBA New York
4 years ago
This is the best place to buy a quality car. They take amazing care of the vehicles and help you with regular maintenance along the way. No problem too big or too small. I ve only had the best experience working with them. I d recommend them to anyone.

  Wendy Dyer
4 years ago
Purchased my Volvo from them. Best thing I've done. They take care of my car, answer my questions and are thorough, precise in their repairs and above all... Honest. They will continue to maintain this car and the next one I purchase from them.

  Denise Sero
5 years ago
Look -- buying a car, and especially a used car, can just be a quagmire of crooks and jerks. These people are the exact opposite of that! We purchased a used car from these guys and couldn't have had a better experience. From the first contact through getting the car into our driveway at home, everyone was polite, incredibly knowledgeable about cars in general and this car in particular, and just super easy to deal with. Especially nice was that they communicated electronically, which made it so easy for them to go above and beyond by sending us diagrams of the heating system and other information. Honestly, truly, an actually good car buying experience. I never thought I would say that!