Jaguar Southampton Certified Pre-Owned & Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Areeb Yaseen
a month ago
Amazing customer service, extremely knowledgeable about the vehicles they service, unlike some other dealerships I've been to. I will definitely be back for sales and services. Lisa Gray was wonderful!

  Brownie The Dog
4 years ago
Friendly staff and great cars. Was a MB customer for years but since they were not able to accommodate my new purchase last August, decided to drive up to Land Rover / Jaguar dealership to test drive a few cars. Fell in love with LR Discovery- smooth ride, luxurious interior, and the sales person - Mike - immediately accommodated my request to custom order my next car. It s arriving next week and I can t wait!!!

  Kathryn Campo
a year ago
I do a lot of driving and was searching for a car with really comfortable seats. I went to Jaguar Southampton to look at an MB they had on the lot. Didn't like the color. Ben our salesman suggested we look at the F-Pace and I am so glad he did. Love the car! The seats are the best seats I have ever had in a car. Great salesman, very personable and was excellent at getting us all the info we asked for. Our experience with Loretta in finance and Will who showed us the technology of the car was excellent as well. Great team of people there.

  Gina Crevello
4 years ago
Great team to work with. This was the fastest car purchase I have ever made. The team worked with me to get an evaluation on my car prior to the long drive out, then all the business transactions were prepared for my signing upon arrival. I left in a beautiful new F-type with less than 1 hour with the team. Staff were excellent, car is fabulous, couldn't be happier with the service I received. But for the distance, I would surely do business with Jaguar Southampton again!

  Robert Sayour
4 months ago
Excellent dealershipGreat turnaround on service , loaner available when promised Service Advisor very efficient, helpful

  Jasmine Dozier
3 years ago
Brought my car there in June..knowing that I would probably have to be patient but each and every time I called they didn t know who I was or which vehicle was mine! After the 3rd week that this happened I asked to speak with a manager because I was worried that maybe they gave my car away! Once I spoke to the manager, I was sure things would get better but the misinformation continued sadly. They had my vehicle for about 4.5 weeks with no loaner available to me or communication unless I called. I forgave the nonsense.. knowing times are hard. I called again for a service 4 weeks ago and they still treated me like a brand new customer. They had no availability so told me they would call me back with an appointment.. still haven t heard back. Bought a high end car ..service is sub-par. Last Jaguar for me.

  Carol Goldman
3 years ago
I can t say enough about the experience I had at Jaguar Southampton. The staff there is extremely professional and makes sure that every detail is addressed. The whole process was such a pleasure unlike some previous experiences at other dealerships. Cara, the General Manager, made sure every question was answered and that we were happy with our new car. Love the new Jaguar F-Pace and love Jaguar Southampton!!

  Florence Bleich
4 years ago
My experience at Landrover/Jaguar Southampton was exceptional. From the minute I decided to lease a Jaguar to the day I picked it up the experience was seamless. Lindsey Levin was in contact with me everyday to make sure the paperwork and all the necessary details were complete. Everyone at the showroom was professional, helpful, and made the lease experience very easy. My new E PACE is beautiful. Thank you.

  Dennis McCue
5 years ago
The easiest most stress free car purchasing experience I have ever had. They went out of their way to make sure I got the car I wanted AND I did!! World class service from beginning to delivery!!! I would recommend Jaguar Southampton to all my friend and family

  Andy Kassay
3 years ago
Lost my key and ordered another key. I was told one week. Called after two weeks and was told they don't know when it will arrive. Then I was told on another call that I have to purchase a second key and that the car had to be towed in to be programmed. Once the car was there, it sat for 6 days until I called and complained again. Had they given me the true story right away from first contact, I couldn't complain about extra charges. But 6 days to program a key? Car was out of commission for almost a month due to their ineptitude and lack of proper communication. Never going back!

  Ashley Crane
3 years ago
Would not recommend bringing your Jaguar here. We brought it in for a simple service, and they took off the windshield wiper senor, which of course we only found out after the car was returned to us and it rained a few days later. We took the car back to them letting them know the windshield wipers no longer worked properly and they wanted to charge us hundreds of dollars to fix them. We got a second opinion from another dealership who fixed the issue for $50. This place is a rip off.

  Corey Jackson
4 years ago
Cara Scheiner and the entire team at Southampton Jaguar provided me with my most comprehensive, complete, and enjoyable car buying experience that I have ever had the pleasure to participate in.I came to them from Chicago as an out of state buyer that had very specific needs in terms of timeframe and accuracy when it came to pickup and turnover of the vehicle. They met every challenge with grace and the highest level of attention to detail. This along with the providing the highest level of hospitality In combination with stellar quality of service made for my absolute best buying experience to date.Thank you and hats off to the entire Southampton Jaguar team.Sincerely,Corey Jackson

  Karim Amir
5 years ago
We just picked up our new Jaguar F Type, and our experience in dealing with Cara Scheiner (sales general manager) of Southampton JLR was by far the best experience we ve ever had in purchasing a vehicle. Great service with the best price possible. Thank you Cara and thank you to the whole team at Southampton JLR.

  Jason Mcmunn
3 years ago
The folks (AJ, Loretta and Will) at Southampton Jaguar wer excellent! I felt no pressure on sales, and was provided tons of time and information to make my decision.AJ listened and personalized my vehicle decision and put me in the perfect model Jaguar.Thank you all!

  Gerard Stoehr
5 years ago
Efficient, good attention to detail. Staff very friendly and genuinely seem to care about their customers. Loaners are clean and available without waits or delays. Overall I feel they an extension of what I feel is a luxury brand. Keep up the good work!

  Chris Dwyer
a year ago
What a great experience purchasing my truck from Land Rover Jaguar of Southampton. Micheal, Loretta and Will were so helpful.

  Angela and Tony F
5 years ago
I would like to see the check in area for service expanded. We are required to sandwich our cars so tight together that I worry about my vehicle getting scratched. Perhaps different signin areas for Jaguar, the more expensive auto, would help.Thank You

  Todd Camhe
2 years ago
A truly great dealership that made every step of car buying easy and enjoyable. Couldn't have been any better. Thank you!!

  Zomby Woof
4 years ago
What a pleasure doing business with Lindsey, at Jaguar Southampton. Enthusiastic, sharp, courteous and patient. I couldn't give her a better recommendation!

  George Arnold
5 years ago
Great service experience!As an old Motor Pool Non Comm (USAR) I check the car after each service and have not been disappointed.

  Nikos Georgopoulos
7 years ago
Most cordial, capable and efficient dealer service each and every time. Makes jaguar ownership an easy choice.

  Dody Tirpak
6 years ago
They are always very helpful. The Managers Cara and Eric always wondeful to deal with as well as their staff.

  Tano Barata
5 years ago
Brilliant people. Professionals in the business. Everything is very fast and organized. Fabulous!

  John Cuenin
7 years ago
Exceptional service and very accomodating Staff ( JERAMY ) I will be returning in the future for all recomended service on my XKThank YouJohn

  Yvette Aguiar
5 years ago
Great service and staff. A waiting room with some amenities will be perfect!

  will patino
8 years ago
WORST DEALER IN THE WORLD, PARTS DEPARTMENT IS TERRIBLE,SAME OWNER AS HUNTINGTON JAGUAR BUT LISTS PRICES ARE DIFFERENT. TERRIBLE,CROOKS.,THIEVES!!

  Dennis Ferro
6 years ago
Great service, efficient scheduling and loaner car alternatives.

  Ken Weitz
6 years ago
JEREMY IS GREAT ALWAYS ACCOMMODATING AND HELPFUL

  Dan Sal
5 years ago
Meh experience, not worst but not great