Cassatt & Son's Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shane Ferguson
2 months ago
I had an excellent experience with this towing company. My 1988 Ford Bronco broke down and I was stuck on the side of a busy highway late at night. The temperature was around 25�. Cassatt & Sons was on site within 10 minutes. My son and I were in my warm house and my Bronco was in the driveway in no time. I would highly recommend this company.

  Billie jo
3 months ago
Drove all the way to Bradford pa in a winter weather & wind advisory to help me stayed in touch the whole time that he was in route.. the tracking app updated me and allowed me to see ETA then without care laid in the cold winter slush and hooked my truck up while I looked from a warm house wish I could give them 10 stars cuz they deserve it!!!!Highly recommend!Thank you again ..

  Elizabeth Torres
3 weeks ago
Dalton came all the way from Sinclarville, NY to Penfield, PA to tow us from our breakdown point back to Fredonia, NY/home. He was kind and answered all of our questions and concerns. He also called to check in for a time of arrival. I highly recommend Cassatt & Son Towing.

  Jackson Graham
3 months ago
A control arm unexpectedly snapped on my car while going down the road which resulted in my wheel being caved in enough where it could have caused significant damage to the vehicle. Cassatt & Sons showed up quickly to help me out. I m so thankful they had the right tools and took their time in carefully loading my car on their flatbed to avoid doing further damage. They offered the same care in offloading the vehicle at the shop as well. Taking a few extra minutes of their time probably saved me hundreds if not thousands of dollars of further damage where other companies may have not offered the same level of service. Thank you guys!

  John Caito
a month ago
Our Subaru Outback needed a tow because of an electrical issue. Subaru roadside assistance put us in touch with Cassatt and sons. They arrived 10 minutes ahead of their scheduled ETA. Had the vehicle loaded and on its way in a jiffy. The driver and his assistant were very helpful, courteous and professional. Overall a great experience and a much better one than with another roadside service I belonged to for over 50 years.

  Ron Packard
5 months ago
Very helpful at figuring out how to get my Hyundai Santa Fe plug in running again! Friendly service and very personable. Arrived quicker than expected! Waited in his car until he saw that vehicle ran, stopped and started again.Services: Battery service, Car lockoutsServices: Battery service, Car lockouts

  Cheryl Roberto
3 weeks ago
Called AAA for a tow and Cassatt responded. Both the dispatcher and driver communicated clearly about timing. They were clearly busy but kept me up to date during the wait. Friendly service - careful handling of my car.

  Peggy Hajnik
2 months ago
We were saved! Miles from home, our jeep quit on us. We were so relieved to get through to Cassette and Sons on the first try, after only one ring too! It was perfect, arrived exactly when he said he would and had us loaded up in what felt like seconds. Our car was transported 82 miles! We're very pleased with this company. Truly above and beyond for service, such kind, professional and helpful people. Thank you so very much!

  Renee Scoma
4 weeks ago
Had to use Ford road side assistance and was hooked up quickly with Cassatt and Son's. They were very responsive, dispatching almost immediately and kept me posted on the tow when I couldn't be there. Would highly recommend. Thanks again to Kyle.

  Chevy Chevy
2 months ago
This towing company was here with in 10 minutes of my call to help me get my truck out of the ditch because it went sideways in my driveway the man was friendly and kind and all around a great person to do business with.

  Darlene Mietus
3 months ago
I was very happy with the prompt service I received. Kyle was very courteous, pleasant, and professional. He kept me informed from the time that he was arriving to pick up my vehicle to after he had delivered my vehicle to my mechanic. I would highly recommend Kyle and his company. It was a pleasure doing business with them.

  Michael Bordeleau
3 months ago
Unbelievable job! These guys are the best in the business. They moved my commercial van out of a muddy area 100 feet from pavement and up a steep, narrow, curvy path down by a lake in the dark. Their plan of attack was spot on by having the area plowed and salted, as there was a foot of snow, and as the decline was basically a drop off with no coming back up. Great repositioning work as the van was sideways and piece of cake when all said and done. Highly, HIGHLY recommend this company to ANYONE! A++++ very grateful and lucky they were sent to assist. Friendly and reassuring. Worth every penny no question! Thank you again!!

  Kenneth Marion
3 months ago
Amazing service, knowledgeable team members, and great time management. I needed my car to be towed at 9am and they were there on time. They took the time to put my vehicle in service mode to put it into neutral (most people would just drag the vehicle in park). And they made sure my vehicle was strapped down properly.They were very polite, and you can tell they enjoy their work. I couldn t be happier with the service that I received and I will be using them in the future if something goes wrong again. Great Job!

  Roberta Gebhard
2 months ago
Alex was THE BEST! Very courteous, knowledgeable and efficient. Cassat & Sons was called after I had slid into the ditch (slippery roads and heavy snow) and had been there for 2 hours. When they received my call, they said they had 4 calls before me, and it would be 3 more hours. They called me back in a few minutes, and Alex was there within 1/2 hour. I was so happy to get out of the ditch, since I had almost 90 minutes more driving to get home. Thank you for such great service!

  Tjitze Kranzo
2 months ago
They showed up right on time and kept me updated. Towed it on the bed with no problems while also having a laugh! Great people!

  Sally Blazynski
3 months ago
What an Amazing towing service!The staff was excellent in every respect, polite and reassuring during a very difficult situation for us. Got us warmed up asap and even drove us to our destination after dropping our vehicle off at repair shop.If you have a choice on who to call for a tow....we HIGHLY recommend Cassatt & Sons Towing!!

  Christopher Urban
3 months ago
Super friendly and went above and beyond!!!!!Update: I have now had the pleasure of using their services twice when dealing with my vehicle. The amount of professionalism and quality service left me feeling less stressed about my situation with my vehicle. I would recommend this company and their helpful staff with any needs regarding a disabled vehicle.

  Steve Groh
2 months ago
Got stuck in the snow and AAA assigned Cassatt and Sons Towing to me. They arrived much quicker than expected and promptly pulled my sedan out of the snow. Very good and professional service and they were super friendly! If I ever need towing service in this area again, they will be my go-to.

  Rob Forringer
3 months ago
Excellent service. Very happy with this towing service. Had issues with the AAA services automated services which sent me to Cassatt and son's which is out of their service area, and he went way out of his way to pick up my truck ( f250 super crew cab with a 8 ft bed which does not fit on a typical flatbed) and drove even further from thier service area to drop off. They have the equipment and knowledge to get the job done and in a very professional manner. Went above and beyond. I will refer them to anyone who is in need of towing services. Thank you Cassatt and Son's!!

  Brittany Hitchcock
6 months ago
Kyle was awesome! He was here quickly and he was very respectful, treated my car with respect and gave a great helping hand! Thank you again!Service: Car towingService: Car towing

  Malahki Schroder
2 weeks ago
Amazing people and very fast response, they came to my house with no complaint to help me with car lockout and towed me out of ditch and arrived in less than half hour. Great personalities as well. They even came for me late at night as well

  Matthew Reed
3 months ago
Cassatt and sons are amazing! They came and pulled my sons car out of the ditch and got there quickly. Second time I ve used them. I would use them every time if I had a say in who triple A sends. Great job guys! Thank you

  Deborah Funka
2 months ago
Such fast service. I locked the keys in the car while it was running. It took a few minutes and the technician had the car unlocked!! He was so kind and knowledgeable. Thank you so much!! I will definitely recommend your services to my friends.DF - Dewittville

  Ryan Pinard
a week ago
Arrived quickly and helped me figure out where to go. Scott was really friendly, told me about all the places within walking distance, and made sure I d be safe when I got there.

  Nadine O'Brien
4 months ago
Unfortunately, I've had LOTS of experience having cars towed in my 63 years of life and I've never been more pleased than I was with Cassatt & Sons. Their communication was excellent and concise and their young driver, Dakota, had a FANTASTIC work ethic...something that is SO HARD TO FIND in today's younger generation. He was efficient, careful, friendly and very knowledgeable, all while being very respectful. This company brought my vehicle to its destination safely and in a timely manner, and I would highly recommend them to ANYONE needing a tow! AAA+++ service!!!

  Lucian DiNapoli
6 days ago
Fantastic job - quick service, great customer service, placed shoes to protect my driveway, and would definitely recommend!Kyle did amazing and followed up!!

  Jason Crattie
4 months ago
I had broke down just outside of Bradford pa and Cassatt & Son's towing was dispatched to transport my car. Even though it is a distance of 55 miles away, they happened to be close by. I only waited 15 minutes and was impressed with the professional, courteous, and pleasantness of the driver! I felt assured that my vehicle would be delivered to the garage without incident. I would highly recommend their services!

  M Catz
3 months ago
Cassatt and Sons were the best in service I have experienced with AAA services. I called for a dead battery on my daughter s car we just purchased. The tow truck was going to take a bit, during the busy snow season. They sent a Tech with a battery tester/charger. He checked it determined a tow was needed, and took the info so we didn t have to wait with the vehicle any longer. They came back and Towed the vehicle to a place very close to home, but within the 100 mile parameters! They kept me posted every step of the way!!!! I Would highly recommend!

  Casey Barrett
3 months ago
As a mother I had one of the scariest things possible happen when my son was in an accident! Matt called me within 5 minutes of hanging up with AAA and made this worried mamma feel a little bit better about the horrible situation we were in. Alex showed up within 20 minutes to get us off the side of the road and on our way to safety. I could not have asked for a company to show me more empathy and understanding of my situation than they did! They were top notch and I have told everyone about the great customer service they provided me in a time of need! Matt and Alex you do amazing work and keep it up. FYI I have used my AAA many times and I have never been taken care of so quickly before. Good job guys!!!

  Tmac Mclovin
3 weeks ago
These guys are awesome! They have great communication, friendly, quick getting to us, safe ride home on Easter night! They drove from Sinclairville to Findley Lake where our car died to get us, and drove us all the Way to Warren, PA!!