Fred's Auto Repair of Shrub Oak

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joelmir Silva
a month ago
First and last experience with them I took my car in the morning to change the tires and brakes. And when I went to get my car at the end of the afternoon. I ordered my old tires that were half-life old. And they told me. Which they no longer had. That Someone came by to pick it up? That's hard to believe? Even though the tires were mine, they couldn't throw them away or do anything different. Very poorly professional, my family and I will definitely not be returning.

  Mrigaa Sethi
3 months ago
Great experience! I had a broken strut and the staff at Fred s took great care of me: drove me home after I dropped off my car, called me after diagnostics with cost estimates for replacements and rechecked the alignment to be safe, prepared documents for my insurance and even dropped my car back off since some staff members were going this way. No surprises, lots of transparent communication. Thank you, Mike!

  Lou Basilone
4 months ago
Great customer serviceFred s team always comesThrough. I usually deal with Bill who always make certain that I am Satisfied. Thanks for making sure I stay safe on the road. They also detailed my car for a reasonable price and did a great job!!!-Lou

  Ron Forehand
2 months ago
Oil change/tire rotation:I called and got a same day appointment, which was great! They changed my oil and rotated my tires. Additionally, they made a recommendation for some work that needs to be done on my next visit. Very helpful, as usual.

  Eric Morse
4 months ago
We started using Fred's a few years ago for our small company fleet, and we have been extremely happy with them. Mike has always been very accommodating, squeezing us in and getting us out as fast as possible. They even installed catalytic converter shields that we had purchased onto our work vans.

  Jacqui Bowman
a year ago
Fred s Auto Repair in Shrub Oak is by far the most honest, professional repair shop. They have worked on my Mazda Miata and have successfully repaired all issues in a timely manner with constant communication and explanation of all issues. Won t go anywhere else!Services: Tires, General repairs & maintenance, Electrical, Auto engine diagnostic, Vehicle safety inspection, Auto maintenance, Oil changeServices: Tires, General repairs & maintenance, Electrical, Auto engine diagnostic, Vehicle safety inspection, Auto maintenance, Oil change

  Daniel Asis
7 months ago
I had new tires installed from Tire Rack at this location. The tires arrived around noon and they were able to get me back out the door including an alignment diagnostic, correction and install of the new tires before 3PM if not earlier. Unfortunately I noted damage on my vehicle, but the team on site was very patient and accommodating regarding reviewing footage with me. They proactively reached out the following morning and allocated time to review on site footage. We discovered that this damage occurred prior to bringing my vehicle on site.Kudos to the team on their patience and quick install. I offered to buy the team lunch for the inconvenience but they declined.Fully stocked with coffee, free wi-fi, and chargers available for iPhone and USB.Services: Tires, Wheel alignment

  Frankie
6 months ago
First time taking my car for service at this Auto Repair Shop. They were very professional and more important. They were "honest" with their diagnoses and pricing.

  Paul DeSilva
7 months ago
Fred's auto Repair is the type of auto repair shop everyone deserves. They are honest, professional and work in a very timely fashion. Plus their car wash and detailing is amazing. We service all of our vehicles there and always recommend them to our friends and family.

  Rocco Mastrogiacomo
7 months ago
My wife and I recently moved to the shrub oak area, finding Fred s auto repair has been a load off our mind! The whole staff are welcoming, honest, fair and most importantly, GREAT MECHANICS! If you ve had trouble in the past with reliable auto repairs, go to Fred s so you won t have to worry about it agin.

  Katherine Quinn
a year ago
My husband brought his car to Fred's and was very pleased. When I realized my car inspection was overdue, I called to make an appointment that could fit into my very hectic work schedule. Bill was so pleasant and offered to take me right away. Greg in the office was professional and welcoming. The shop looked spotless too. I will definitely return and recommend giving them a try!Service: Vehicle Inspection

  Necessity Moi
2 years ago
I pulled into Fred s because one of my tires was leaking. Mike Serafini was sooo incredibly helpful that I decided to ditch the dealership and bring the car back to him for a regular oil change service. He also altered me that my tires were bald & I needed a new set. He got the right tires, mounted installed & aligned, did the oil change & inspection. They did an EXCELLENT job, AND they worked with me to drive me home and deliver the car to my home when the work was done! SUPERLATIVE customer service matters! I d definitely recommend the team at Fred s!Services: Air & cabin filter replacement, Tires, Wheel alignment, Oil change

  Danica Rose-Casey
a year ago
Had a series of unfortunate events with our tires. The team at Fred s was Mmmm mere extremely helpful and reasonable. They were very easy to work with.

  marlo araneta
a year ago
I was hesitant to bring my used 2019 Alfa Romeo Stelvio to any repair shops. The first thing in my mind was Fred's Auto Repair Shrub Oak. They did a fantastic job on my 60,000 miles PMS. The car runs like new again.Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Auto engine tuningServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning

  Karen Muendell
2 years ago
Mike was helpful from start to finish when I called to have a tire replaced. He called back when he said he would, and the work was done in the time frame he gave me. It was a great experience- I found my new repair shop!Service: TiresService: Tires

  Chris von Stein
a year ago
Finally some honest and competent mechanics, I am grateful to have to look no further. A friend referred me and they have been reasonable and otherwise excellent. You can see the care they take even just in the walk into the waiting room

  Julia Guyon
a year ago
I can t say enough how much I love this place. The service is excellent and fairly priced. The customer service is also amazing, they re always incredibly nice and willing to thoroughly answer any question you have. Best experience I ve had at a car repair shop!

  Ricky Burmester
a year ago
Took both cars in for oil change,Very impressed! They really do much more than change the oil. Friendly, courteous, professional, no more going to the dealer for me!

  Mary Ann McGuire-Walter
10 months ago
My daughter's vehicle was overdue for inspection so I called at 8 am to see if Fred's could fit her in. They told me to bring it in at 10 and everything was checked out and it passed. Really appreciate how wonderful the staff treat their customers.

  Joel Leitner
a year ago
Been here for 26 years and often drove by and wondered about it, but then a neighbor recommended them, and I'll probably never go anywhere else again! Honest, dependable, and often cheaper than I expect. So happy I finally went there!

  Dana Carozza
5 months ago
Came in with problem with tire and dash signal. They fixed it fast and kept me informed of each step. Reasonable price!! I have used their services before, and they never disappoint!!!Services: Tires, Auto maintenanceServices: Tires, Auto maintenance

  cali dedvukaj
9 months ago
Their transparency, fair pricing, and commitment to customer satisfaction made it a truly reliable and trustworthy shop for all car repair needs.

  Julia Young
2 years ago
We have been using Fred s Auto Repair for 50 years and have never had a complaint. It s a pleasure to work with his employees and the service is superb. J&D Y.Services: Transmission, Electrical repair, Air & cabin filter replacement, Tires, General repairs & maintenance, Electrical, Auto engine tuning, Wheel alignment, Brakes, Battery, Oil changeServices: Transmission, Electrical repair, Air & cabin filter replacement, Tires, General repairs & maintenance, Electrical, Auto engine tuning, Wheel alignment, Brakes, Battery, Oil change

  Daniel Jackson
2 months ago
Great place, great service!

  Mary Ann Policastro
8 months ago
Professional, friendly and so knowledgeable! All staff truly care about all customers! Repairs in such a timely manner. An outstanding establishment!

  Noreen McNamara
2 years ago
Could not have been more fair, honest and accommodating! Probably saved me a major accident they would allow me to leave until car was repaired and in safe driving condition. Highly recommend!Services: Tires, Steering & suspension repair, Wheel alignmentServices: Tires, Steering & suspension repair, Wheel alignment

  Fede Molas
6 months ago
These guys are the greatest, customer service is above and beyond, always trying to accommodate to your schedule.

  cristie
a year ago
Mike and his team are the best!!! caring and listened and checked out all my concerns with my car.work is done quickly and pricing is great.This is the only shop i will go toServices: Exhaust, General repairs & maintenance, Engine repairServices: Exhaust, General repairs & maintenance, Engine repair

  Barbara Isole
a year ago
They were kind, quick and didn't gouge me. As a female that's huge!

  tracy cuccia
2 years ago
Mike is great and the service is amazing. Recommend this place to anyone looking for a great mechanic.