Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Louie Blanton
9 months ago
Ed in this store is a complete definition of customer service I gotta tell you, he didn t. Billy me pressure me, he let me know what I needed and at a fair price don t let that one slip away advance and thanks ed

  Paul Patera
2 months ago
There great for replacement parts for my fleet

  Joe M
2 years ago
Mistakenly given the wrong oil filter and the gentleman at this store arranged to get the right one delivered to my house as I had drained my oil and couldn t get there, all done within 30 minutes. This is legitimate great customer service and it s refreshing these days, thank you. I plan on writing a nice email to your corporate about it.

  Tara Baldwin (Tara Ann)
4 years ago
I visited the advanced auto in mastic/Shirley and was impressed at how the woman were more helpful then anything. There seems to be more females and I was helped by a woman who I think manages the store. She not only helped take my break lights off She found the issue which I had no idea about. Anywhere else I would have wasted money on things that wouldn't have helped me. They were great there and I'll always go back.

  Joseph Guastella
3 years ago
Bait and switch... Prices on shelf below products weren't what was rang up , employee stated it was labeled wrong at a $20.00 difference... brought another product up and was $10.00 over labeled price then he finally got up from his chair were he was talking with 2 other employees sitting by him by register and went to look only after showing him a picture and again said mislabeled and went back to sit down ... and didn't fix "mislabeled" products ... went across the street to auto Zone and made my purchase

  Keith Stowby
a year ago
Tarik and Tim two employees of this local branch are well versed in their products as well as their customer service. Pleasant experience this Mother s Day!!

  Michael Nadler
4 years ago
Kathy, store GM, replaced my 3 month old battery which was acting up, with absolutely no fuss, no BS. And she did the replacement herself. I loved her spontaneous dedication to the rather novel (these days) idea of working to ensure a satisfied customer. Thank you Kathy and thanks to AAP for putting your store in in the hands of a very sane, friendly and extremely helpful person.

  claudette lanasa
5 years ago
I would like to thank Jesse , am employee at the Shirley location for totally understanding my problem with a defective battery and replacing it for me. This meant the world to me. He took a lot of time to help me out and I just want to know how much it is appreciated!

  John grandmas favorite grandson (Grandmas favorite)
a year ago
Great oil, and I even got a Betty boop floor mat and fuzzy pink wheel cover for my golf cart

  Joe F
6 years ago
I started going here after giving up on AutoZone for how terrible they were. You wait just as long here, if not longer. The people are rude. I went there to get a new battery, turns out they install new batteries free of charge "at their discretion" which is nowhere to be found on their giant signs advertising for this. It's only found on their website. They made up some BS about how changing the battery could fry my computer, pointing at my fuse box. I'd say only go here if you absolutely have to, and only need to pick up quick stuff like oil or wiper fluid. Otherwise, just order online. It's cheaper and less hassle

  Project Dan H
5 years ago
Hit or miss. Sometimes the employees are polite and helpful, sometimes they look like they hate their job. This place usually has everything I need in stock, however the patchogue store has more. Either way it's still better than the autozone across the road

  Jeff Hanson
4 years ago
Always helpful and knowledgeable. Great place for deals on oil. If you have time before a major repair you can definitely get parts cheaper online.

  Frank Amato
5 years ago
Ok prices but cheaper online with promo. Codes. I have found things online 40% cheaper the the store then added 20% off promo and selected pick up at store. Saved $60 on calipers....cheaper then the other online options.

  Nolan Walker
2 years ago
I have found upon numerous visits that the reps are knowledgeable and attentive. Although, you may wait a bit, but not too long, for a rep to ask, how they help you.

  Helen B (shortgreeklady)
2 years ago
Excellent service Sunday 520 installed new battery 20 minutes. Great service ask for John.

  Randy Bruce
a year ago
Didn't have my part, but nice guys are working there.

  Peter Rutlin
4 years ago
They always seem to have what I need in stock even for a 17 year old vehicle. Prices are always good and there's plenty of parking and the staff is knowledgeable and quick to help.

  Joshua Snow
7 years ago
Super helpful. They helped us find parts even when it wasn't easy. Other auto parts places simply said "sorry". These guys went the extra mile.

  InstallerKaboom
5 years ago
Great service knowledgeable staff which is unusual for parts stores lately I had a problem with the part and the manager Kathy took care of it instantly I will continue to go there because of the service and the attention given to me by the staff and the management

  Powerglide350
6 years ago
My clerk was very helpful and patient. He knew there were 2 different versions of the part I was asking for and made sure I got the right one.

  Eileen Thompson
5 years ago
Staff very helpful I like it better than Auto Zone. If I needed help with my wiper blades they would help you with it and fluids for my car..very knowledgeable and friendly

  Giuseppe Simonetti
2 years ago
Usually pretty good. When it comes to here and autozone I goto whoever has the better price which is often autozone.

  ALEXANDER FONTEBOA
2 years ago
There website says they have a part but when you get there and ask for that part, lol fat chance on getting it. Wait time 1 thru 2 days.

  Joe B
2 years ago
Employees are quick to get you what you need. They offer all pricing options available.

  Ellen Richardson
10 months ago
Friendly helpful serviceI will be back

  DANILO BELTRAN
a year ago
The people very helpful and really helpd get.me battery neededThank you

  David White
3 years ago
Brian is awesome always takes good care of me and the rest of the crew are just as amazing

  George Astacio
6 years ago
I went in to get wiper blades for my car and the girl named Charlene was happy to come out and help me install them on my car

  Code Blue
5 years ago
Customer service is very helpful they take the time to make sure that you find what you need

  Kevin Scholer
3 years ago
Decent place since I dropped auto zone in the area after they tell me they have parts then I go there and they don't..I hate having my time wasted