Extra Space Storage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Austin Tyson
2 weeks ago
We ve been storing our stuff here for almost a year now and it s been great. Safe, gated facility. Chris helped up our so much! We didn t need as big a unit when we moved and he got us into a smaller one within a few minutes and saved us a few bucks!

  Scotty C
a month ago
So far so good. Got a nice cheap indoor climate controlled unit. Everything is new and easily accessible. I just bought like 4 days ago and I am loving it so far. I paid more for a smaller unit in the middle of no where outside so to me this is a steal.

  Brussels Boys
2 months ago
Chris was an absolute professional. I have dealt with him over the phone until today when I finally checked in to park my camper. He has always been very helpful and informative. He personally showed me right to my spot. I feel very comfortable and know my camper is in good hands.

  Andrea Tyson
2 weeks ago
Chris was very helpful when I needed to change the size of my unit. He answers all of my questions with ease. Thank you for your help!

  Rudy Dieudonne
6 months ago
I never got the name of the associate who helped me (he told me he was retiring soon), but he was kind, explained everything to me multiple times, and made securing my first unit and transferring to a second unit easy and pleasant. Extra Storage will have my business for months to come - their units are clean and secure, and the 24-hour access suits my family's needs perfectly. I'm very glad I went with them!

  Dan MacCombie
3 months ago
Super easy and helpful people. I ve used a lot of storage lockers and it s usually stressful - these folks are remarkably chill and the spaces are all clean and sizable and affordable. 10/10.

  Rich Lang
5 months ago
The Extra Space Storage location in Saugerties is very well run, the staff is friendly, and helpful. The prices are good, and the facility is kept clean. I highly recommend for all your storage needs.

  Venu K
3 months ago
The process was very easy. Maurice was great. He offered to show good spots and made sure I understood everything.

  Jean Drexler
a week ago
Everyone I spoke with was professional, helpful and willing to work with me! Thanks for a great experience!

  Shala Lang
7 months ago
EVERY time I am at this facility, I experience the best in Customer Service.It s no wonder, Chris B. is the Manager. He literally goes above and beyond. Very much amazing at his job. He was training a new co worker and she was really good on the job, already.Thank you so very much.

  Naomi Ritchie
7 months ago
We rented our storage locker by phone while out of state, Debbie and Chris were friendly, knowledgeable, and extremely receptive to all our annoying questions. When we actually arrived to take possession of the locker, we were greeted warmly and the whole experience went smoothly and was problem-free. (Which is how things should be, but seldom are these days!)

  re chang
6 months ago
Excellent clean reasonably priced storage conveniently located in Saugerties. Rich is extremely helpful and went out of his way to make sure I was able to get the best price on my unit and had everything I need. Highly recommend !

  Alessandra
6 months ago
Did it online and they prices were affordable and got my storage the same day. When I got there it was super easy to find. My storage was Clean and the staff was super friendly. Highly recommend

  Brittany Havican
3 months ago
HORRIBLE. They DOUBLED the price of my storage unit from $87 to $187 and sent a letter to let me know of the price increase. I ve only had this unit for 5 months and got 3 months at the original rate before their market analysis casually implemented a $100 increase. UNBELIEVABLE. Rent from them with extreme caution because they may jack the price up another $100!!!! It s not exactly easy to just move storage units either. HORRIBLE COMPANY!

  Stacy Kuhnel
5 months ago
Storage as expected. Appreciated that they have utility carts available for customer use. Facility was always clean, well lit and property was maintained. I would use these storage units again.

  Wendy Greenhut
6 months ago
Our experience has been great! We chose our unit and when we arrived, Rich greeted us and made sure we were happy! Easy peasy!

  Tammy Crandall
a month ago
I worked with the manager Chris, he was amazing in answering all my questions and concerns.

  Chris & Michele Naccarato
a month ago
Chris is amazing! So helpful and nice!! I highly appreciate his kindness!

  Yinan Lu
8 months ago
The staffs are very friendly, trustworthy and helpful. When I call to reserve a storage they went out the way to give me very detailed information, and help me decide which one is best for my need, and show me how to get a discount price. The unit is clean and very easy to use.

  Hans Roemer
5 months ago
Rich in Saugerties was great. Facility is immaculately clean.Rates are very competitive. Would highly recommend. HKRN.P.

  John Fan
5 months ago
Friendly staff, clean and secure storage, convenient location. Reasonable price. Can t ask anything more! Highly recommended!

  C. Ben Sloan
a year ago
Everything was perfect, especially the price. Very nice team to assist and most was done on the phone and by email until I arrived and parked. And then someone was waiting to greet me showing the space. Easy access and drop off for my RV. I do recommend paying the full year or more if you can to get a fixed contract.

  Nancy
a year ago
I am not someone to typically write a review, but I had such a good experience working with Rich that it deserved one! No one likes moving, and I was renting my storage units sight unseen. When I arrived, everything was ready for me - my unit locks, the space was spotless. Rich checked in to make sure everything was okay and answered all of my questions. It was a huge relief for me after a long day of packing and moving. I highly recommend this facility for cleanliness and great customer service. Thanks, Rich!

  JE Ohrn
8 months ago
I'm closing out my storage space after 12 years. In all those years I never had a problem. The staff, especially Rich, has always been very helpful and friendly. I highly recommend this storage facility for your storage needs.

  Jonathan Roche
a year ago
I've been pleasant surprised on more than one occasion with how friendly, helpful, and accessible the folks are at this Extra Space facility. They're easy to contact and have promptly told me everything that I needed to know, and in general they seem to be kind, straight shooters that have given me lots of peace of mind about doing business with them. When I forgot to lock my unit one time they let me know right away so that my stuff would be safe. And the 24hr. private access makes everything so easy! I highly recommend this storage facility, mostly for the excellent staff.

  Holly a Novotny
7 months ago
My mother s unit had a handle on verticals sliding cover, very faulty and difficult to manage, Rich changed out the lock , he was fast, and thorough . Thanks to him I can can in and out of my mother s unit quickly.GOOD help is hard to find, Rich is a keeper!!

  Alex Chennault
a year ago
I've had a few self-storage units across the states and years and this is by far the cleanest and best kept. For the past 2 years, I had a smaller, climate-controlled unit and any time I visited I was happy to see that the motion lights were always working and there were plenty of carts at hand to use as needed. Rich, who I believe is the manager, didn't have to help me on my move-out day, but he absolutely did and I'm very grateful for that. Can't recommend this place enough!

  Mick Joseph
8 months ago
Rich is the ultimate person to handle your storage needs. Started out thinking I would visit multiple storage companies to find the best option, but my first visit was with Rich and didn t need to look any further!!

  Marcos Quinones
7 months ago
Rich was very helpful to get me what I needed. The service, price, and facilities were just what I was looking for. I would recommend Rich and his team for your storage needs

  par noss
7 months ago
I used this to store my parents things after they passed. I just closed out those units, and the staff was friendly and professional the entire cycle. Access was always good. Easy to pay online.