Alexander's 3-D Automotive Sales & Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lyssa Trevino (Lyssa Mystic)
8 months ago
I bought my Subaru Forester from Doug a couple years back. It s been a decent car and he s been a not-to-shabby mechanic. That is, until this last few months. My cars engine blew, I sent it to him, waited the two weeks he said it would take to replace it, called him a few times in one day, which he ended up answering me and yelling at me over the phone for inconveniencing him by calling too often. I apologized before the call was ended and thought it was all good. Then, he proceeds to ignore me for two and a half MONTHS. Ignoring both calls and messages. Meanwhile, I have no transportation and no idea when I will. Finally, I get a ride up there, and as soon as he sees us he plays like he was just gonna bring it in the shop, that day. We have him sit with it for three more days, come back. The motor is done but I have to fix the crash in your windshield for inspection. Okay, fine. Three days after that. We show up; he s now where to be found, after agreeing to be there to hand my car over. All the licenses that are supposed to be hung outside mechanics shops are all missing except his dealer one. Are you even licensed for mechanic work still Doug? I can t imagine inconveniencing everyone around you in this way in a last ditch effort to wrangle as much money as you can and doing shady stuff before you inevitably go out of business in such a blatantly obvious and selfish way. Honestly. See you Monday, Doug.

  Jay Bujold
a year ago
Horrible service. Bought a car and needed to bring it back 2 in 1 week. Headlight was malfunctioning and then I lost my brakes completely after he told me that he replaced them all. He also blocked me from calling because I called twice in one day. Then while I was waiting for my car to get fixed he said some very disrespectful things to me because I parked in the road a little bit, might I add that he never told me this was a problem in the first place. He was although nicer to my fiance which we all know what that means. Very unprofessional if he feels like he already has your money

  Rose Hudak
2 months ago
I got 3 Subaru from Doug and love them all

  Jamie Rusnak
2 years ago
Doug was great! He gave me a more than fair price for my Subaru. He was extremely fast in coming to look at my car and was so friendly and efficient and generous! Recommend to anyone looking to buy or sell or fix a Subi!!

  Raven Dragonsong
3 years ago
Love my forester. Mr. Alexander is refreshingly honest and knows all about the car he sells you and stand's behind it to. He is honest and knows his subaru's. I consider myself blessed to have found him and I am grateful for his outstanding character. I highly recommend him as a dealer and mechanic.

  Steve Criss
a year ago
Doug and Staff are awesome! They stand behind their Cars and especially the full lot of Subaru's that they Sell in Saranac NY! The BEST! :-)

  Tammy Agoney
a year ago
I bought a subaru from them, I love the car. Doug was very nice and professional...

  shirley tedford
2 years ago
I have to say Doug saved me a new car paymentby installing a rebuilt engine in my 2011. He isreasonably priced , timely and easy to deal with.

  bill premore
3 years ago
The owner is a very skilled machanic and provides our area with good service and a excellent rate per hour. Not like alot of other garages that try to sell you stuff you dont need.

  Stephen Krupka
2 years ago
Doug went above and beyond to ensure that my car was incredible! Thanks 3d Auto!!

  Darlene Whiddon
3 years ago
I made a phone call for someone else because he wanted pick up car he bought, the guy answered the phone and immediately ripped into me because he was busy outside, I apologized and the guy continued yelling at me and hung up, never been treated so poorly from someone I never even met!!!

  Kallie McGrath
2 years ago
Great service! Very kind, courteous, & fairly priced.

  Robert Mathews
10 months ago
It meets up to its name. It was in 3D.

  Audrey Arnold (Audi)
11 months ago
Good deal and good vehical

  Arthur Starke
3 years ago
Great service and craftsmanship

  Theresa Martell
2 years ago
Great efficient service