Carcuzzi Car Care Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sean Barlow
3 months ago
These guys were able to replace my serpentine in half the time (thus almost half the cost) a previous repair shop took to complete the repair 60,000 miles earlier. I am very happy I still have beer money this month. Will be returning for future repairs.

  Rebekah Stuart
2 months ago
I brought my car to Carcuzzi to have a wheel bearing repaired. The estimated price was $335 just for the part. I assumed this was standard pricing. I was also due for an oil change so I scheduled both to be done. When the work was done, I thought the total was steep but had to get my car back for work the next morning and paid over the phone. Once I received the bill, I did my research into the costs. I also had my father, who has done mechanic work for most of his life, look at the bill. We were both shocked at what I was charged. The wheel bearing sells for $195 in store at Napa and they charged me $335 for it. I called Napa myself and the representative agreed that it was a steep increase and the exact bearing that was used was not $335 in their store like I was told by Carcuzzi. On top of that, they charged me $152 to diagnose and repair the car, $112 in total for an oil change, and plus the sales tax which all totaled $647.I am fresh out of college and working two jobs, paying loans, and the rent on two apartments. It s incredibly discouraging to have been so blatantly overcharged and taken advantage of. Carcuzzi denied these prices were unreasonable, however, I contacted multiple people and utilized my resources in the local area to confirm that these prices were crazy. Carcuzzi lost myself and friends in the area as customers.

  Flora Paganelli
2 weeks ago
Courtesy and care to clearly explain work to be done, suggestions and follow up. Work done as stated with great results. Autstanding care for customers.

  Thomas Tropp
7 months ago
When I took our car to the shop in Philadelphia for oil maintenance, I was told we also needed new rear shocks at a cost of hundreds of dollars. I was skeptical. When we arrived in Saranac Lake, I took the car to Carcuzzi, told them what I was told and asked them to please check the car and if I needed new rear shocks, go ahead and do it. Literally, within 15 minutes of leaving the car, I received a text telling me the car was ready. When I returned to Carcuzzi, Dave told me I did not need new rear shocks. Everything was fine. When I insisted on paying for their time, Dave told me they didn't do anything, thus no charge. One week later, I did have a problem (I could see it myself), took the car to Carcuzzi and within an hour, Bob fixed it, and more, and charged me an incredibly reasonable price. These guys deserve a lot more than five stars.

  Nicholas Crouch
7 months ago
I was in town for a hiking trip when my car broke down unexpectedly. They were able to see me on short notice and fix my car the same day.

  Gibson Gilmore
3 years ago
I made an appointment to bring in my 93' Ford Ranger on a Monday. After dropping it off, a few hours later I was given a damage report with an estimate over the phone. They were quick and professional in their practice. 3 days later, my truck was done and good to go! Call them over the phone to schedule, they make it easy. I highly recommend them for general repairs or other services.Service: General repairs & maintenance

  Daniel Stevener
9 months ago
I ve taken my car here a couple times in the past year for a couple of different things. They do some good work in a timely manner and are straight up with any problems they find. This is going to be the first place I bring my vehicle for service and repairs from now on.

  Craig McKim
a year ago
Great service! Experienced staff. Very reasonable rates. If you need automotive service, go to Carcuzzi

  Jean Yost
3 years ago
I was in the area on a kayaking trip when my tire was going flat. When I showed up at Carcuzzi's door without any warning, they were professional, extremely helpful and very efficient in repairing my tire. In fact, they were so good, I made the morning paddle. If I lived there, I would definitely have my car serviced by them.Service: TiresService: Tires

  Lee Kyler
3 years ago
We use Carcuzzi for all our car maintenance needs. We own a Subaru and a Honda. We trust them and repairs are always done quickly and economically. Bob is even available for questions and support for all car needs. I highly recommend Carcuzzi!

  Cher C
4 years ago
Was visiting Wilmington from Oswego New York. Unfortunately I killed the battery in my family s jeep and we were taking a sketchy drive home. Thankfully we stumbled upon this shop. Got help immediately. Very grateful for this place :)

  Michael Coker
6 years ago
Run by a fine man, honest and reliable. The work has always been done right, and I have never had to go back for a redo. I would heartily recommend Carcuzzi to anyone needing vehicle work done.

  Jordan Knowlton-Key
a year ago
Carcuzzi always does phenomenal work and is very transparent on what they suggest and why. Very reasonable prices and always a great atmosphere!

  carlo
3 years ago
Excellent, I have been a customer several years. Never disappointed, they know what their doing. Honest, wonderful customer service, top notch mechanic's

  Emmett Hoops
12 years ago
Nice guys but completely incompetent. They're parts jerks: they don't really ever know what's wrong with your car, but will replace parts until it is fixed. Meanwhile, you pay for all those parts. But what does anyone know about cars, especially since they rarely give a written estimate? It's really too bad these guys are so inept, because there are so few mechanics in the TriLakes area with a good reputation.

  irish Sheldon
3 years ago
I was not very happy with the bill for inspection oil change plus 1 windshield wiper $155 plus some cents .I know I could of gotten it done some place else .lots cheaper lesson learnedTo ask first how much

  Sharon
3 years ago
Amazing service, had my car towed here while on vacation after some issues arose. Very friendly & efficient.

  Bill Perrotta
3 years ago
Fastest repairs and oil changes in this area. The sun usually won't set without them calling you back.

  Jerry Amell
3 years ago
Honest people! My truck drives great again! I'll be a returning customer.

  Cathy Hohmeyer
7 years ago
They have always taken great care of our vehicles through the years! Thank you

  David Chapman
6 years ago
Helpful, responsive, timely, and they stand by their work. This is the only place I take my cars.

  Nicole Zaluski
3 years ago
Friendly and professional service, I will return for future car service needs!

  Blakstar
2 years ago
Great service. Technicians with a lifetime of experience and knowledge.

  Maureen Canevari
2 years ago
While on vacation our truck broke down, they got the truck fixed quickly and for a fair price.Service: General repairs & maintenanceService: General repairs & maintenance

  Mike Thorpe
8 months ago
Took care of us right away on short notice

  Tim Moody
3 years ago
Fast, courteous service. Very professional mechanics. Prompt.

  carl nastasi
3 years ago
Excellent, very knowledgeable, fair and expect professional services.

  Diane Vaccaro Davison
2 years ago
If you want something done right the first time, come to Carcuzzi

  Alfred Clark
3 years ago
They were right up front with me about replacing some parts

  Cliff Sharp
2 years ago
Best place around! Highly recommended!