North Bay Buick GMC Service Center
4.8 (70)
1900 Northern Blvd, Roslyn, NY 11576
(516) 487-2222
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brad Schwartz
3 years ago
It is rare to find truly good customer service these days. North Bay Service center in Roslyn is very professionally run and has a clean, comfortable space for customers. If you are especially lucky, you will have the privilege of dealing with Gloria Alvarenga. She is friendly, professional, responsive, and an all around pleasure to do business with. She made my experience so easy and efficient, and she is such a delightful person. Those are qualities that make a difference when dropping your car for service. Instead of feeling hassled, Gloria made the process feel seamless. Her detailed attention to customer care and her friendly disposition goes above and beyond!Service: General repairs & maintenance
Mr Ferguson
3 years ago
North bay is great! The staff are always on point with service from when you first come in the door to when dealing with your service. My guy Barry is the best he always takes care of me and my wife when we come in.Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Wheel alignment, Oil changeServices: Air & cabin filter replacement, Tires, General repairs & maintenance, Wheel alignment, Oil change
Ann Reginald
3 years ago
My first new car purchase was through North Bay. From the show room to the service repair center to the unlimited car washes and free inspections with a new purchase and oil change as long as you own the car. I didn t make the wrong choice. The receptionist and scheduling are a breeze. Barry my tech and the guys who are in the back taking care of your car are 100% professional, timely, and knowledgeable.We are so happy with them we purchased another SUV and when I am ready will do so again.Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Auto engine diagnostic, Auto detailing, Wheel alignment, Brakes, Air conditioning, Oil change
Chris Visone
3 years ago
Gloria has been my service rep for the past year. She has gone the extra mile explaining and making me feel comfortable with decisions. Great Neck Cadillac is lucky to have Her. 5 STARS : )
Betsy Mandel
2 years ago
Easy to make an appointment as well as your check-in. They tell you how long your wait will be. Barry keeps you updated on the service. This is my second GMC car and I have been happy with the service and sales departments.Service: General repairs & maintenanceService: General repairs & maintenance
Athena Sfakianos
3 years ago
Always professional! Everyone here is pleasant and they get your vehicle serviced in a timely manner. The waiting area is very comfortable. I have been coming here for over 3 years and I have never had a problem.
Jeff DiVittorio
3 years ago
North Bay GMC are always very professional and courteous. They preform all tasks on time and provide a thorough explanation for everything. Marino Donaggio is very experienced and focuses on customer satisfaction. He provides an excellent service experience.Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change
Raul Olivo
3 years ago
We have been coming to North Bay since 2015....they have never failed us in service and have always treated us with the utmost respect and care. We would definitely recommend them to anyone in the area seeking for best in class service
Kerri1l O
3 years ago
Gloria is a pleasure to deal with. Clear, to the point. Not pushy. Communicates clearly and will be responsive on issues
Tamara Risalvato
3 years ago
I use this service center for my GMC Acadia and they are always prompt and honest! I continue to use them every oil change and service needed!Service: Oil changeService: Oil change
Eric Chou
3 years ago
Gloria is the best! She is very helpful and very knowledgeable. Best customer service Ever!
Conway Rampasaud
3 years ago
Gloria is the best! (Sorry Barry, you re great too):)Services: Electrical, Brakes, Oil changeServices: Electrical, Brakes, Oil change
MaryJane Lindquist
3 years ago
Always great never have a problem Barry Weingart is the best always a gentleman gets the job done!Services: Tires, Oil changeServices: Tires, Oil change
Rachid Sassine
3 years ago
Have only used this service center, staff is very respectful and they get the job done!Services: Air & cabin filter replacement, General repairs & maintenance, Wheel alignment, Brakes, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Wheel alignment, Brakes, Oil change
Jeron Chambers
a week ago
Great place
Craig LeClaire
3 years ago
Very professional service managers and a nice waiting room with complimentary internetServices: Transmission, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Battery, Oil changeServices: Transmission, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Battery, Oil change
vladimir sushko
3 years ago
Absolutely the best service facilities. Very happy to bring my vehicles here.
patrick T
2 years ago
Very good and got me out in a professional manner
Irfan Shahid
3 years ago
It is always a pleasure to go there and have job done.Services: Tires, General repairs & maintenance, Oil changeServices: Tires, General repairs & maintenance, Oil change
Peter Matura
3 years ago
Service advisor, Marino, very helpful and courteous. Professional service.Service: General repairs & maintenanceService: General repairs & maintenance
Laurie Feldman
3 years ago
Very pleasant and efficient, and on timeService: Oil changeService: Oil change
John Bowie
3 years ago
Gloria was very professional and friendly .
Mark Berkson
3 years ago
Quality service always courteousService: Oil changeService: Oil change
Rick Buckheit
3 years ago
Professional service from start to finish.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
toni cimino
a year ago
Marvin was awesome!Service: Engine repairService: Engine repair
Brenda Brogan
3 years ago
Lovely and helpful staff
Lucio E Benitez
3 years ago
Excellent service!
Dahlia Rosen
3 years ago
Nice service!Service: General repairs & maintenanceService: General repairs & maintenance
Noah Waisbrot
3 years ago
Good experienceService: General repairs & maintenanceService: General repairs & maintenance