Valvoline Instant Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Polak
a week ago
Today I had to take a company car here for an oil change. All of the staff we're very nice, informative and got the job done quickly. I advised my manager being that this is the first time we have used them and he is happy and said that we will use them from now on.

  Nathaniel Giroux
4 days ago
Great service, super friendly. Assistant Manager was extremely kind and explained every process he recommended for the vehicle, as well as answered any questions I had.

  paullie56
2 months ago
Fast and friendly service, in & out in about 15 minutes. They did fail to check a few things under the hood (invoice shows them as "sealed", which they are not) and never asked about resetting the Oil Service light. Other than that it was a good visit.

  JOE SIR
2 weeks ago
Horrible horrible I will never go back........ very debative .... got an oil change and oil has been leaking ever since... I was told it could be power steering fluid....lmaoooo.. it's on the opposite side, plus what mechanic doesn't know the difference. Finally after 5 calls and 2 trips to the store they finally agreed to check to see if the filter was the issue. Took almost 50 pics of the oil filter and power steering fluid after I told them what the dealer said. It won't let me post pictures. Every phone call and every trip to the store was combative to the end..also got ran through the hampster wheel with customer care.

  Hope Wills
4 months ago
I was desperate for a oil change called and was told they were not busy at this time. I drove over and was greeted outside by a young woman . Very friendly. The manager was very informative and cared about giving good service . I felt very comfortable and did not feel pressured to buy other services

  Rennae Christman
3 months ago
Always friendly and fast service. The staff is patient to explain what they are doing and why. They are your asset for sure. Thanks so much! Happy New Year!

  Bruno Marcelo
3 months ago
Fast, efficient and very helpful! Definitely recommend when you want to avoid hours at the dealership. Madison and her team were great!

  Lisa
3 months ago
Definitely recommend they where extremely nice and explained everything to me, they never pressured me into getting anything extra done .

  Rachel Smith
7 months ago
I had my first oil change at Valvoline today, and I was very impressed and pleased with the service. Madison did an excellent job explaining everything and was professional and friendly. I am so happy I gave Valvoline a shot today when I needed an oil change taken care of.

  Eric Vaughn
4 years ago
Went there to get my car inspected was greated by Danielle she was very friendly and professional i was in and out in no time Anthony was also very help Full I would tell anyone i know to go here for there oil change or car inspections 5 stars great visit

  Ryan S
7 months ago
Speedy service, in and out in about 15 minutes! Friendly employees, they gave the whole car a once over to check for any issues, which was appreciated. Didn't try to upsell or push any unnecessary items.Service: Oil changeService: Oil change

  Ms. Perfect
3 weeks ago
Staff was helpfull and polite. Was in and out in no time.

  Yvonne peckham
3 months ago
Terrible!!! They put a part back on my car with the wrong screws & 3 screws missing!! I will never go here again!

  Amanda Schultz
3 months ago
Always great service. Very detailed, great staff

  Jay anth
3 months ago
Great bunch of people great service very very friendly

  John Maloney
a year ago
Fairly quick and friendly. They definitely want you to know what they are doing and what they can do for your car. There are monitors for you to see what's going on under your car and they call out all steps so it can be verified by a second person. Good place to go if you need an oil change quick.

  Rich Combs
a year ago
This shop is a great one. We go here mostly for inspections, but the prompt service I've always seen with practical upselling isn't too excessive...and I find all the staff very honest. Great job!

  Tim Leos
3 years ago
The kind of customer service and care you'd expect from a small town shop in the city of Rome. The hard working employees checked all the right boxes and gave great advice and answered all my questions. The speed was incredible and I was able to move on woth the rest of my day and get things that I needed done. I highly recommend this establishment and will continue to go back for a long time to follow.

  Darlene Portner
3 months ago
Very pleased with their service.

  sai krishna
4 years ago
It was an awesome experience, Mike helped us. My headlights were not working and he fixed it like in seconds. He is a gem and saved me money and time. All the people here were very friendly like family. I l come back here next time for sure.

  Mark Brown
4 years ago
Excellent fast friendly service. I just did a quick stop because my tire pressure was down in my rental car. They topped off all four tires, no charge, no problems. Recommended!

  The Luckiski
3 years ago
Fantastic experiences for years. I won't go anywhere else for an oil change or inspection. Friendly staff, so very positive, I absolutely love the atmosphere. They are knowledgeable, not pushy, answer questions, and reasonably priced.I strongly recommend this place for your business.Service: Oil changeService: Oil change

  L D
a year ago
Way overpriced! $110 for an oil change I can get at Walmart for $60. One female worker was quite rude, but maybe just a bad day for her. Would I go here again, no, unless I was desperate to spend extra money.Service: Oil changeService: Oil change

  Katrina Kotary
2 years ago
Very friendly, fast, professional service. You can see all they do right before your eyes. No getting out of your vehicle. Was my first visit. Not my last.

  Charlie Burke
3 years ago
Drove in, no wait. Was shown what oil change packages were available and selected the best one. You sit in your vehicle while your oil is changed and are able to watch the whole process via video feed. Afterwards, they show you oil level on dipstick. They also check all your bulbs to ensure they are in proper order as well. A 15% military discount was also applied as I am a veteran. Whole process took 20 minutes and I was on my way. Great experience, will be back.

  ALLAN
3 years ago
Our experience was excellent..The staff was friendly & knowledgeable..They all worked swiftly and diligently to get the job done .. Everything was done in a thorough manner..I enjoyed talking with the technician that oversaw the work on our vehicle.. The whole crew were nice..Will definitely go back there again.. Highly recommend them..

  Jackie Ann
a year ago
I highly recommend using Valvoline for oil changes and car inspections. They are responsible, reliable, friendly and I've never had any issues with any of my vehicles after using Valvoline.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  James Bienvenue
3 years ago
Nothing but problems with passing inspection after they broke my parking brake cable, and returned after that and now my parking brake won't hold, I had the same problems last year with them and I'm sick of having to constantly fix the same things only to fail inspection every time. If I could rate it negative stars I would.

  Stacy Alamond
5 years ago
I am always hesitant about getting my oil changed because of the hidden problems that are usually sold to me. This was the first place I felt comfortable bringing my car for routine maintenance and it was a breeze. They were so helpful, honest, and showed me in-person anything that needed work. I had an oil change-tire-rotation-cabin filter change in less than 20 minutes. Very friendly and up-front. I will continue bringing my car here for maintenance in the future.

  Jd Beimel
7 months ago
In and out in a reasonable amount of time, but they could have wiped the old oil off of everything that it drained on.