Rocker's Automotive Rescue Inc
4.7 (29)
6943 S James St, Rome, NY 13440
(315) 533-5040
rockersautomotive.com
Claimed
Service options
Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tela-Marie Ann
5 days ago
I stopped in last week to see if they could help me out. One of my tires has a hole in it and my air pump died. The gentleman at Rocker s, had me move my car around back and they gladly pumped my tire up for me. When I offered to pay them they insisted no need.As a single female walking into a shop alone, they all made me feel comfortable, and were so pleasant!Thank you so very much gentlemen of Rocker s!
Amy Crawn
a month ago
I'm beyond lucky that he is located in the Rome area and was able to help me out, yet again. Thank you Billy for answering your phone and being able to get me a battery that I drained on the way to work from Syracuse. Which wasn't an easy battery to find. On top of it being able to get me parts that I needed because I did more damage while driving. He drove all over and found the parts I needed and then fixed my vehicle. All before I had to leave to get back home to my children. Thank you again for all that you do, you have gone above and beyond yet again.
Christopher Cresswell
3 months ago
My car overheated while driving in a snowstorm last week. I tried to turn around to get to a gas station but was unable to make it. Rocker's Automotive was recommended to me by Oneida County Sheriffs. They arrived quickly, towed my car. They were communicative about the timeline and were able to get my car fixed and back on the road. I'm really grateful for their service. Thanks!
kumika123
2 months ago
John came out and assisted me with get my car started through AAA. He was super nice and even went out of his way to see if they potentially had a new battery he could install for me asap.
Carlos Gomez
2 months ago
Bill is the absolute man and has been such a help when it comes to sudden break downs. Even if he cant find the part he will help you however he can to get your vehicle back on the road. This is my third time using his service and like always big thanks to you and the rockers team!
Cheyenne Campbell
a month ago
John was a huge help to us when we were hit by another vehicle almost 200 miles from home. Would highly recommend!
John Sobrado
3 weeks ago
Bill and staff were able to get me in and get my vehicle up to par and provide phenomenal service.
Beth Culp
a year ago
I needed my car towed after getting in an accident. Rocker's responded quickly, helped me locate a rental car, and drove me to the rental car office. They also helped me gather my things from the car and saved them for me until I could pick them up. Great service!
Rebecca Myers
5 years ago
Had a car crash and received excellent service from Billy. I would call him anytime for assistance. He defended me against other towing companies who were less than honest and was so accommodating to the insurance adjuster that the entire claim was handled with speed. This is how all companies should operate! Thank you!
alan noviasky
5 years ago
Amazing service! Allow me to paint you a picture in words. It was cold and dark while I sat in my car which wouldn't make the trip home no matter how much she wanted too, I contemplated starting a new life in this town of Verona. After a brief conversation with a nice gas station attendant I realized that would be much harder than calling a tow truck. One quick call and they headed over to my stranded vehicle, upon arriving we both realized my car is way to low too just roll onto the flat bed. They used every tool they had in their inventory and she eventually rolled on damage free! A quick ride to the shop and she rolled off smooth as butter. (I'm very sketched out when I see others behind the wheel of my ride but the professionalism of the driver Mike had me at complete ease, as he is also a car enthusiast) when it's all said and done getting a tow is usually a painful and sketchy process but this was not. If my car ever has another issue which leaves her undriveable I will absolutley give them a call.
Jamie Trudeau
a year ago
I got in to two accidents weeks apart and Billy was amazing he was so nice and compassionate and took care of everything for me. I give him a 10 out of 10!!Service: Car towingService: Car towing
Linc Yerton
5 years ago
Rockers Automotive Rescue is a class A business , Just purchased the most Awesome truck ever!!!! Would highly recommend them if you are looking to purchase a vehicle or need any of their services . Friendly , helpful all around great people . Thanks so much Bill !!!! AAAAA+++++
Richard Conover
5 years ago
I was broke down in a busy intersection and the owner was driving by in his tow truck on his way to his child's open house at school and yet he stopped to check and see if I needed help and he towed me to the nearest parking lot. He was very polite and extremely reasonable. I would recommend his business to anyone. Thanks again!
Vedo B
2 years ago
my crashed vehicle was towed here, they didn't even touch the car for 3 weeks because they didn't want to do a estimate, did not even have the courtesy to call and tell me that he wasn't gonna fix the car but collected daily lot fees plus towing, I recommend that ppl stay away.Service: Car towingService: Car towing
wes downey
3 years ago
Best auto service around. Jumped my car within 15 minutes of me calling. I will be using their services again if I am in the Utica area again with an issue.
john zellwager
a month ago
State of the are equipment can t beat pricing or service
Kim Bilodeau
5 years ago
Had a bumper cover paint on my cadillac matches very well. Nice people to do business with ,,,,,very happy I will go back,,,, thanx billy
Gabrielle Maxim
5 years ago
Towed my vehicle for a great price, I would recommend Rockers Auto to anybody. A great service, thank you!
Christopher Macneil
4 months ago
Great to work with. Fair and Honest.
Brendon Holt
a year ago
Showed up quick, got me where I needed to go. Very accommodating and friendly.
charles perrotta jr
5 years ago
Needed a tow . Very professional and really clean truck . inside and out. That's important. ......... I will call again for a tow
Anianna Quiles
a year ago
Andrew was very polite and helped out right away
S T
5 years ago
Upside down.. or sideways into a tree. Bill .. you're great. Thank you.
Greg Fields
5 years ago
Very rude
Richard Coffin
4 years ago
Awesome