AutoZone Auto Parts
4.4 (175)
821 Black River Blvd N, Rome, NY 13440
(315) 336-8440
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joe White
3 months ago
Stopped in for mini fuses and brake fluid, employees were glad to help and knew right where to point me for both the things I was looking for, wasn't anything special but did make for a quick in and out stop
Mike Sr (MAC)
4 months ago
always have what your looking for, if not, can get it next day, very helpful associates
no shame gamer
11 months ago
Jacob is always a great help when I come into the store. he delivers excellent service and makes sure my vehicles needs will be met. I continue to come back to this auto zone time and time again for the help of the friendly staff!
James Swanson
a year ago
This store showed the huge difference between purchasing online or from a big box store, and buying from a locally owned store. The workers answered my questions when I called ahead, helped me find the part when I came in and came out to the car to help me know how to install it. Awesome service, worth the trip and a liile more cost.
Stephon Bell
9 months ago
Little girl with red hair have me the middle finger when she thought my back was turned when I was walking out. If you don t like black people that s too bad. It s on camera too. I will be contacting corporate.
Roberto Gonzalez
7 months ago
My goto. Usually they always have what I'm looking for. Knowledgeable and friendly employees.
Lisa Mosher
8 months ago
They had my parts I needed for my car and a part that they could of ordered and been here tomorrow for me..they helped me tremendously and guided me to the right parts without having me buy the more expensive one's...clean, friendly and was a pleasure to talk to and me put...
Ms. Perfect
4 months ago
Staff always willing to help
Scott slattery
a year ago
ordered a part salesperson never sent request for part. i called later that day n found no request was sent for part. they got payment but no part was ordered. had to reorder it and it finally came. not the sharpest tools in the shed.
D N
9 months ago
Great experience! Some of the nicest people you will ever meet!
Kevin Boutelle
2 years ago
My battery took a dive, unexpectedly, while on my way to Utica. Since I was passing through Rome I called ahead and arranged for a battery to be ready for me. They had it out and provided me with a toolkit that I used to change the battery. The fellow at the counter was extremely helpful and made certain that I was getting the correct battery for my Tundra.
John Brady
9 months ago
Not a bad place. Got most everything you need.
Majin Snorlax
3 years ago
Very reliable and very fast. They had this dog with a very unique wheelchair there one day very cool looking and just the most well behaved dog ive ever seen. There is this small guy named Travis who works there and built the chair for the puppy #wastedpotental but he seems to enjoy working there more often then not lol. when I get there he is partnered with this big black haired Hagrid looking guy he is always nice when im in there very quick to find parts and is very helpful. Those two are the only ones I'll buy from when im there. Other guys name is Jake or something but Hagrid best discribes him. Honest opinion/review of my visit take it or leave it calling it like it is.
R GM
4 years ago
Very well organized and clean.Kara was very confident and excited to help. You can instantly tell she is very knowledgeable and has a lot of experience with cars.Very positive experience.
Brian Gillman
a year ago
They are not bad for low priced parts and they usually can get anything I need
Shawn Hanrahan
2 years ago
Very good place if you need to get car or truck stuff. The guys that work here are pretty good guys. Prices are a little steep, so watch what you get there.
Anita Kuryla
5 years ago
I like when I go in there the staff is always friendly and inviting to come in to look their products in the store or any questions that you may have
Frath Brightwood
4 years ago
Jamie was super helpful. Replaced hard to find wipers and tricky headlight very quickly and professionally. Highly recommend this place!
Michelle Wiggins
2 years ago
Very helpful and attentive sales associates. Large selection of inventory and great prices!
Tiffany Gray
4 years ago
Their okay, some of the workers are very helpful, some don't know what their doing. A lot of times you get no answer when you call
Matt Davis
2 years ago
Very nice people and are very helpful and somebody with actual knowledge a lot of parts thanks guys for all the help
James Bienvenue
a year ago
Told guy at counter was looking for brake line kit and he said they only had 2 hoses in stock. Seems like people that work at parts stores know nothing about car parts
Adam's garage 101
4 years ago
I go here all the time good prices I don't have to wait for someone.As soon as you walk right in there is always someone right there to help you
Christopher Standen
4 years ago
Cara is a sweetheart, very fast, and most caring person when it comes to giving advice as well. She deserves a promotion!!!!
neo0501
3 years ago
Helpful friendly staff. Best AutoZone I've been to in a while. Probably going to blow a lot of money here soon because of the help they gave me today.
WILLIAM DR Drake
3 years ago
Went there with a friend and he couldn't reach the sand paper so I had to get it with a bad knee .seemed none of your staff could help him
Eric C. Maxwell
3 years ago
They had everything I needed and the staff helped make sure the new parts were right for my vehicle.
Jessica Merry
4 years ago
Mostly made of men. Makes the young woman inferior. But is helpful and willing to change your battery and replace your light bulb
Axiomz (Axiomz)
2 years ago
Always greeted and asked if in need of help and shown directly where an item I need is obtained
Jim Brewer
a year ago
Friendly and helpful staff, and tons of parts for my vehicle in stock.Even the lense tape for a busted taillight!