Drive Safe Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alisha Bryant
a year ago
I have been ripped off and lied to by mechanics for years by commercial auto shops. I ve decided to go to a local shop near me. I started with oil change. Customer service was great JP, the manager have so much knowledge in cars. I have a jeep patriot. I decided again to come back for inspection and other services. I ve had no issue with my vehicle since it s been worked on. I ve been a loyal customer ever since. The price is reasonable and he will work with you on prices. The mechanics are professional as well. I would recommend anyone to come here. They re trust worthy when it comes to your vehicle. Thank you JP for your service.Services: Tire rotations, Side view mirror repair, Vehicle safety inspection, Oil change

  K Gantz
4 years ago
JV is the absolute best. I have dealt with countless mechanics in my life. He is fair, kind, and efficient. He does everything he can to not over charge you. He is also one of the nicest people on the planet. Hands down the best auto place in Rockaway Beach, Queens.

  C C (Chris)
4 years ago
Only place I go to have my work done. Fair prices, good work, and they guarantee it. Any problems they help me out hassle free. Straight forward and keep to thier word. Hard to find honest guys like these in this business.Keep in mind they dont only do repairs. They do fantastic aftermarket work as well.

  P Waite
a year ago
JV cares about his customers and your vehicle. Can't wait to have him work on my truck again and trust me, you know slezzy mechanics. He's a nice and honest person

  Anne Mckeon
3 months ago
Honest Reliable Professional Services.I finally found the very best service in all of Queens.

  Jennifer Finney
6 years ago
I am new to the Rockaway area and Drive Safe was recommended by my neighbor. Awesome customer service and speedy as well! Just came in for an oil change and air in my tires and the guys were so helpful and kind. It's so nice to finally meet a trusting and honest mechanic! Thanks again guys and I will definitely be back for any auto needs!

  Ariana Estrella
7 years ago
Absolutely outstanding shop. JV (manager) is a devoted, honest and exceptional mechanic. From thermostat issues to a complimentary set of wipers, He really made sure my car was in top shape. Definitely worth visiting and will continue returning for all of my future auto needs. Thank you!!

  Michael Noone
5 years ago
I have taken my cars here for years. They are honest and well priced and professional. In fact, JV even talked me out of doing a more expensive repair than I needed. How many mechanics do that? On another occasion, he kept the shop open late for me when I called him up to tell him my car was acting up. It was snowing out, horrible weather. He stayed open an extra hour and a half hourntil I got my car there, and offered me a lift home. That's the kind of guys they are.

  kurt glen
10 years ago
The greatest service around. I was introduced to this shop by a college friend and take not only my car there but my family's. The guys are great... always friendly. They go the extra mile and don't try to dig into your pockets. They let you know exactly whats going on with your ride and the TRUE severity/importance and time you may have for any issues they may see. If you are a regular you become aware of your upcoming fixes sometimes almost a year in advance so there are no surprises. They work thoroughly and also have respect for your time (you are in and out as fast as possible while getting the job done right). Even if I was to move 100 miles away I would honestly still keep them for my major work and that's no exaggeration.

  Philip Durlik
7 years ago
The shops seems well equipped, and the mechanics are knowledgeable about car repair. If that is the only standard that you hold a mechanic to then by all means go there. Over the years I have found the staff to be of poor character; at best they have overcharged me compared to other local shops and at worst they have(quite regularly) tried to scam me on parts. For example I once brought my car for an inspection and they failed me because i needed to change 4 tires, 2 sets of rear brakes and the hydraulics for the breaks needed to be replaced because they where leaking. All in all they quoted me over a thousand dollars in repairs and refused to show me where the brake line was leaking. The next day i drove out to my family mechanic and he couldn't find any reason for replacing any part of the braking system. He ended up telling me that one tire needs to be replaced soon but it still has enough thread to pass inspection.This shop also refuses to discuss quotes on vehicle repair unless you let them diagnose the car, which costs 65 dollars. Even if you are certain about what the issue is they will simply tell you they can't trust your assessment.These mechanics do not have peoples best interest at heart and it shows in almost all the interactions I've had with them.

  Raquel Espinal
7 years ago
This place has awful customer service! I waited over an hour, only for them to try and con me into extra service charges, and unnecessary purchases. According to them i needed all new tires and i had a washer fluid leak under my car, which somehow they determined on a rainy day. Guess it was because im a girl and i went alone, and they felt they could take advantage of my car knowledge. Instead on the next day i took my car to another Auto center and they assured me that there was no leak, and my tires still had plenty life on them. To anyone that gets work done here please be sure to not get swindled into unnecessary charges.

  Anthony Toussaint
5 years ago
Giving it a 4/5 due to being fast and Mark was great. Very knowledgeable with BMW's and was able to identify other issues I may have in the future. The reason for the 4/5 is due to PRICE. WAY over priced but I only stuck it out there due to Mark. I got a belt change which would of cost me WAY less for $180 plus tax $195. Not sure Ill want to do any other service there, but see Mark if anything. Cool Dude.

  M. M. SCOTT
5 years ago
I love this place, they have been servicing my cars for the past 20 years. I don't feel I have been ripped off or treated unfairly. Very respectful staff and JV is the best.

  Jordany Gonzalez
2 years ago
Very bad customer service. I was told to wait an hour for my car to go in for an oil change by a man in the front desk. I stayed in my car... wait inside their parking lot. An hour and a half had gone by and no one approached me so i decided to go ask the person in the front desk again he said i had to wait another 45 minutes i said ok and left.

  Kristina Barshishat
7 years ago
Horrible service this shop was going to charge me and my husband 580 dollars for an altenator. The mechanic said we needed a new altenator. We took the car to 2 different mechanic's both said the altenator was fine. In fact we took the the car to Repair on wheels at 833 McDonald ave in Brooklyn. The mechanic there laughed because we brought them an altenator to put on. He said it is your accelerator needs to be clean 95 dollars and your done. Now are car is running and thank God this place was closed because me and my husband would have been screwed out of a lot of money by these mechanics who don't know what the hell they are talking about. These people are scams, liars, and will rip you off. You want an honest mechanic go to repair on wheels best ever. I am so infuriated that I am filing with bbb and rip off report. Charged us 100 for doing nothing stop supporting these scam artist

  EL MATADOR
3 years ago
Excellent service. I must say that this shop is managed very honestly. I have been bringing my vehicles to Drive Safe Auto for 10yrs and I have no complaints.

  Roy Mizrahi
3 years ago
JV is very nice, you can tell you deal with a professional he helped me with my oil change for my sprinter he will be my mechanic from now on I recommend their serviceService: Oil changeService: Oil change

  Chun Kit Tong
a year ago
Thank you for checking out on the 09 Civic that has a clicking noise, as well as the state inspection before. I just feel bad for not paying or tipping the guy (JV?) checking my Civic on recent visit.

  Anna Jagiello
3 months ago
Great place, such a nice people

  Jacob Averbookh
8 months ago
This is my mechanic. Great service and good connections

  Nicolas
3 years ago
Just an amazing experience. JV helped me out with an electrical issue I was having and saved me a lot of money in the process. I would recommend this place 100x over.Services: Tires, General repairs & maintenance, ElectricalServices: Tires, General repairs & maintenance, Electrical

  49er Nyc
5 years ago
I have made a few visits to drive safe Auto thought the years. For minor work like oil change and inspection to auto repair Always professional and quality work done in reasonable time.

  Michael Mcmanus
8 years ago
Professional workers, but far too overpriced for the jobs they do. $160 to change break pads?! Ridiculous, I went to a different mechanic and got them done for $80

  Joan Levy
3 years ago
THE best auto service center in New York City. J.V. is an honest mechanic. Just excellent customer service!

  Fabiola Joachim
5 years ago
They are great , my brakes were terrible where I was driving from metal to metal and I was near their auto shop and they helped me fix my brakes mind you they were closing .. they could have been rude and said sorry were close but they didn t and I m so grateful..

  Sean
7 years ago
This shop does not have customers' best interest at heart. Has a huge desire to change parts that have a lot of life left in them.

  GEORGE 11694
a year ago
Don t not take your car here they are straight crooks save yours self hundreds or even thousands going somewhere elseService: Auto water leak repairService: Auto water leak repair

  Eryberto Tejada
9 years ago
Best shop in town! Ask for Jv for prices and arrangements. Very friendly staff members.

  Grace-Ann DeMarco
6 years ago
Good Guys they fix all four of our cars and are very fair

  Anthony Zarzuela
7 years ago
Great customer service, they are very efficient , great staff and well operated. Will come back again.