DiLorenzo's Automotive Center

4.6 (104)

  808 Grooms Rd, Rexford, NY 12148
  (518) 383-0608
  dilorenzosauto.com
  Claimed

Auto repair shop Air conditioning repair service Car repair and maintenance service Auto restoration service Brake shop Car inspection station Mechanic Tire shop Towing service Transmission shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lorraine Parker
2 months ago
Stopped in for the first time to get an oil change and car inspection, and Charlie was so accommodating. They did a thorough check of everything and went through it all with me with a timeline of when I should think about repairs/maintenance down the road. Great guy - very honest, and not trying to sell me on anything. Everyone there was very friendly and such a pleasure - the kind of people you always want to do business with. Hands down, 5 stars!

  anita mathews
3 weeks ago
Crooks! They play you like a fiddle. They break your car and then make an offer to buy it. It s a family cult! Dad, mom and sons acting like manager, desk & mechanic. If you don t dance along for their play, they scream at you, break your car in a way you can never fix it and screw nail in your tire, rack up the charges, all in a way that you cannot afford to fix it and then they force you to sell it to them. Once they take your car, they fix it ( they know exactly wrong because they broke it) and resell it in front of their shop for a killer price. Scammers !!I think all their good reviews are written by themselves or their insiders.Take your car to some where big so they don t have a personal interest ( eye) on your car and make moves to rob you.I would give them zero star, but one is the lowest here.

  Jayson Battistoni
3 months ago
So I heard about these guys through another mechanic. That was honest and said that they didn't work on older cars and when I asked him if he knew anybody, he considers reliable and honest, this is where he told me to go and said Charlie was the man for the job. They wasted no time getting my car diagnosed and fixed after it was at 3 different shops. Three different times and nobody was able to fix the car right. The day of my appointment he called me a half hour after they opened and said not only did he figure out what the problem was he found another one that would have presented a problem down the road. Safety wise and fixed it....... Very gr8ful

  Cliff Westrick
5 months ago
These guys are the real deal. Small, old school shop that knows what they are doing and care for your car like it was theirs. I generally work on my own vehicles, but DiLorenzo's is at the top of my list for when I can't do it myself or don't have time to.Service: General repairsService: General repairs

  Douglas Faulisi
6 months ago
All my neighbors said they re the best but I had not been there until now. I had a transmission issue come up with my Tacoma that needed immediate attention. I went right to DiLorenzo s for the first time. They had me back on the road the next day. They provided a service that you just don t see anymore. Modern technology with old school service.Service: Transmission

  Jason Andreassi
7 months ago
I recently had an issue with my car not shifting right. I took it to DiLorenzo s for some help. It was a tough diagnosis and they had it for a week. They ended up figuring out the problem and getting it fixed for a very fair price. They didn t kill me on the diagnostics like other places would. Best part was they took their time to explain everything to me and discuss a plan forward daily. The communication is unmatched, the quality is superb, and the fair pricing can t be beat. Thanks DiLorenzo s! I will be using you again. Hopefully for a different issue.

  Christopher Macygin
4 years ago
I'm extremely happy with the job that Dilorenzo's did. I brought them my Camaro for a complete engine rebuild and they did an awesome job. From the machine work to the finish work they handled everything. I like how they kept me informed every step of the way. The car sounds and runs better than it ever did. Charlie and Joey are my go to mechanics now.

 
5 months ago
Don't let the high review rating fool you. I went there for a repair estimation on the brakes. They charged me about $70. When I ask why they charged me for estimation only, they yelled at me. I understand I may need to pay for the estimation at certain places. But the yelling was unacceptable. They are just rude people.

  Chandra Narisetty
7 months ago
This is the first time I took my car to this place . The team is so knowledgeable and explained patiently and showed the pictures of the parts. Educated , and fixed the thermostat and engine light issues. I strongly recommend all of my friends to repair their automotive vehicles at this place . When I took my Vehicle to dealer they didn't diagnosed the vehicle properly about the issue and recommended to change some major parts of my vehicle Infinity JX35 engine which again quoted more than 6k including labor . FYI I already spent last year with dealer around 4k and problem not resolved . Thank you DiLorenzo's for fixing the vehicle .

  Marilena Mancino
7 months ago
Everyone needs a dependable vehicle. I believe you also need a dependable mechanic. You will find that at Dilorenzo's Automotive. They are car doctor's truly. They diagnose the issues and can figure out what your car needs and how to get it done. They are hard working and honest auto mechanics. They communicate well and will give you the best advice they have regarding your car. If you want your car up and running and in the best hands then bring it to Dilorenzo's.Services: Tires, General repairs & maintenance, Auto engine diagnostic, General repairs, Brakes, Oil change

  Chelsea Carpenter
a year ago
best mechanics around ! great group of hard working, honest, and extremely knowledgeable guys! Joe, Charlie & Marcus have never let me down.They always explain everything that is needed or was done, so that you understand what s actually going on.I wouldn t take my car anywhere else; even for a simple oil change. I know these guys truly care about cars and their customers.#supportlocalsmallbusinessesServices: Tires, Brakes, Vehicle safety inspection, Wiper blade installation, Oil change

  william whitty
5 years ago
Left there with a complete breakdown and understanding of my vehicle. Charlie is a straight shooter and an excellent mechanic. I have finally found a Automotive Center/Repair Shop, I can trust to give me fair prices and honest feedback. I will definitely be going back.

  Jamie Hosley
a year ago
We recently started bringing our cars to DiLorenzo s after our longtime mechanic retired. They ve been excellent and do very good work. They always take the time to explain everything that needs to be done and the prices are very fair. I highly recommend them for both routine maintenance and specialty repairs.Services: Transmission, Tires, General repairs & maintenance, Oil changeServices: Transmission, Tires, General repairs & maintenance, Oil change

  Tottiona Waitley
a year ago
Very thankful for Joey and the rest of the team at DiLorenzo s. An incident took place, which resulted in my vehicle needing a lot of work. Joey was awesome! Super kind, upfront, and extremely patient throughout the entire process. Genuine mechanics are hard to come by, but everyone here was open, honest, and extremely helpful. Joey kept me informed from start to finish and replaced/fixed the issues very quickly. He also gave me much needed advice for future car purchases. I will continue to visit DiLorenzo s for all my future car needs. Grateful for these guys, highly recommend!Services: Exhaust, General repairs & maintenance, Auto exhaust system replacement, Oil change

  T Fig
a year ago
Amazing place. Charlie (and everyone there) always explains what is being done to the car specifically with easy to understand terms as well as being open to answering any concerns or questions with details. Will tell you if something is worth fixing on your vehicle or not. When they say they did something to the car, it got done. You will not be going back to them with the same problem, if that makes sense. Very friendly environment and worth it. Will be taking all of my cars there and recommend them to everyone.

  Tammy Creagan
a year ago
I cannot say enough about the customer service and attention I recieved at Dilorenzo s. I have recently returned to the area and scheduled a routine oil change. Unfortunately I needed some extensive tire and axle repair work. Given the concern with continuing to drive the car, they offered to do the work the next day. They kept me informed on what was going on and explained the process every step of the way. HIGHLY recommend, and will definitely be back!Services: Air & cabin filter replacement, Tires, Wheel alignment, Battery, Oil change

  Ronald West
2 years ago
I have a 2010 Mazda Miata and brought in for an oil change and asked to go over car. It needed tires and rear brakes. I left it up to Charlie to choose which tires would the best for my little 6 speed, and he did a great job. Also he gave me a price for rear brakes and stuck to the price with no surprises except for the extra little things they did without any charges. Great group of professional and just great guys he has working for him. Such a delight to work with them, and Delorenzo's are my new mechanics to take care of my two cars.Services: Tires, General repairs & maintenance

  Robert tufano
a year ago
My interaction was with Charlie. Took my truck to his shop with what turned out to be a blown head gasket. Charlie said the head gasket couldn't be fixed and that I needed a new motor. Based on a friends referral , I assumed Charlie was honest and went with his opinion. I left the truck with him giving him a two month window to complete the approximately $11,000.00 job. After several weeks of no update, I contacted Charlie for an update, he said the original motor was delayed. I asked him to call a few other motor vendors as I needed the job complete within the agreed upon time frame. He called me a few days later with the new motor replacement options now ranging from $12,000.00 to $22,000.00. I told him to stand down on any further work on my vehicle as I might just scrap the vehicle do to the new repair estimate. Charlie quickly offered to buy my truck, I declined. Charlie told me there would be a small charge do to a parts restocking fee. My sister went to pick up the truck, Charlie charged her over $400.00 to release the vehicle. Apparently Charlie said he replaced my Water Pump without Ever mentioning anything about that to me. Not to mention why would someone change a Water Pump in a vehicle that was getting a new motor. Additionally, the Water Pump was recently changed by another local honest mechanic. The vehicle was picked up and taken to the dealership where the Head Gaskets were replaced. The vehicle runs great. I will let the reader decide if your interested in taking your vehicles to Charlie for repairs.Service: Engine repair

  Cheryl Ross
5 years ago
I have an older classic sports car that needed an inspection. It passed inspection with no problem. Charlie advised me of some issues that could use some attention in the future. I asked if they could give me an estimate on the repairs that needed to be fixed. The estimated price was very reasonable. There was no pressure to have the work done. I opted to have the repairs completed. Charlie took the time and spent hours on the phone/online trying to find the correct parts for my vehicle. This was my first time going to this repair shop. Everyone at the shop is very knowledgeable & helpful. It was a pleasure doing business with them. I would highly recommend DiLorenzo's to anyone.

  Josephine Marquez
2 years ago
The sweetest father and son duo Who are responses, know cars and are more than fair with their pricing and work. I brought my car in and they saved me from potentially getting into an accident with the previous work I had done through someone else. Afterwords something came loose I reached out to them not sure of the issue but knew something was wrong and they took me right in drove it with me and fixed it. Sometimes as a woman mechanics will dismiss my concerns but I never once felt that at this place of business and I appreciate that they truly cared and were so respectful.

  Richard Vanderwood
2 years ago
5 Stars for DiLorenzo's. Charlie and team spent a lot of time with my '78 Bronco installing custom exhaust. It turns out that finding headers to fit this model is difficult [I checked many chat groups], they were patient and tried many types until a fit was found. The Headers and exhaust look great. Also got a replaced carb and nice tune up which has the Bronco running great. Exhaust sound great and even has power now for a '78!Services: Exhaust, General repairs & maintenance, Auto engine tuning, Engine repair, Vehicle Inspection

  Jah Davis
5 years ago
In these times its hard to find quality from genuine pride in what one does. I have been to many mechanics and I can count on one hand how many of them I trust. I left my truck with them for repair and not only did they communicate with me through the process, but it was also completed in a timely matter. On arrival to pick up my truck I was greeted like family, it seemed as if all the mechanics in the shop had given my vehicle a "once over" to ensure all important issues were addressed. I remember the mechanic who worked on my truck (Joe) as I told him Id be back and would recommend the shop highly. I may not recall the other names in the shop but I wont forget how they made me feel, like a caring family. If you need automotive work done DiLorenzo's is worth the time.

  Joseph Sisson
8 years ago
I have taken our cars to DiLorenzo's many times, and have always been treated well. They never charge or push for service that isn't required, and I've never had a problem they couldn't diagnose or handle. They try to carefully remove, clean and reinstall parts that still have usable life instead of replacing everything wholesale. It's nice to have someone you can trust working on your car.

  Mike
8 years ago
Charlie has been servicing our vehicles for over 10 years. He is an excellent and honest mechanic. His work has always been done right the first time. Unlike our experience at other locations, there is never any pressure to sell you more than is needed. His prices are fair and he completes the work quickly. Mike and Sue

  Mary Ann P
4 years ago
If my car needs any repairs, oil changes or anyting, I will be taking it to DiLorenzo's. Clifton Park Toyota told me that I needed almost $700 worth of repairs so I took it to DiLorenzo's for a second opinion. They were very professional and thorough. Two different people took my car out three separate times to try and hear what the Toyota dealership was talking about but could hear nothing. They took the time to explain everything to me, which I appreciated. Bottom line: I needed two new tires and nothing needed to be repaired.

  J Strohmayer
8 years ago
DiLorenzo has been servicing our cars for years now. They are prompt, fair and do a great job. We have had major work done on one of our cars in the past month and they did a good job. They are always ready to talk about the work and show you the replaced parts so you understand what needed to be done. This has been very helpful when teaching our teenagers about car maintenance. We have recommended DiLorenzo's to our friends and they have all been satisfied customers.

  Thomas Izykowski
8 years ago
Charlie, Marcus and Joe are great! We've taken our three vehicles to them for a few years now for various things from routine maintenance to big jobs and they are always prompt, honest and fair. If you want a trustworthy place to take your vehicle, DiLorenzo's is the place!

  dennis hoffman
4 years ago
I bought a Borla Cat back exhaust for my 2017 RAM 1500. I did not have the proper tools or time right now to install the exhaust. I called around to a few place for estimates most were extremely high for a simple install. I decided to call DiLorenzos and they got me in quick, the price was good, and the quality was excellent. If I have any issues with either of my vehicles DiLorenzos has gained a new customer. Thank you gentlemen for the excellent service.

  Chris Pinder
6 months ago
Excellent customer service and extremely knowledgeable mechanics! Trustworthy place to bring your vehicle!Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Battery, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Engine repair, Battery, Oil change

  Zack Block
4 years ago
DiLorenzo's did a good job getting my wife's car back on the road after it was making horrible noises coming from the brakes. Joe explained everything thoroughly to me, and showed me the damaged rotors and pads when I picked it up so I could see what was going on. They've done that for other repairs too, where you can actually see the bad parts. It gives you more confidence you're at a reputable place and they're doing the work they're charging you for, not that I doubted it. They're definitely my new "go-to" shop since I've moved to the area.

  Opening Hours

Monday 8 AM-5:30 PM
Tuesday 8 AM-5:30 PM
Wednesday 8 AM-5:30 PM
Thursday 8 AM-5:30 PM
Friday 8 AM-5:30 PM
Saturday Closed
Sunday Closed

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