VanGelder's Automotive Inc
4.8 (70)
3695 Retsof Rd, Retsof, NY 14539
(585) 243-0470
vangeldersautomotive.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tom T
7 months ago
Woke up at the Abbey, went to the car and was greeted by a 'low pressure, back left tire' alarm. 300 miles from home. One isn't supposed to swear on retreat, I guess, but I'm ex Navy :) checked reviews and distances and went here. WOW! Got an appointment early that afternoon, went in at the appropriate time, car was on the rack in 5 minutes and tire repaired and I was on the way back to the Abbey in 35 minutes. Fair price, immaculate facility, friendly and trustworthy people.Service: General repairs & maintenance
Kristy Anderson
a year ago
Mike Sr. and Chris really took excellent care of me and my ride! Chris was super responsive, answered all of my questions, was completely transparent on pricing and was more than fair with the work and what they charged. Fantastic guys, my car was done in the time quoted and Chris even took the time to go over everything they did for me. Can not recommend them highly enough! 5 / 5 Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Auto maintenance, Oil change
pamela williams
2 years ago
Really and truly can't say one negative thing about Van Gelder'sAutomotive Service. I've been requesting their service for almost15 years, and have never, never been dissatisfied. Totally reliable,friendly, experts in their field, and I'd be lost without them. Truly.Service: General repairs & maintenanceService: General repairs & maintenance
George Washington
9 months ago
Friendly and knowledgeable staff. Shop was very clean and family friendly. Saved money too. Will definitely return.
Richard Fitzsimmons
3 years ago
My 2014 Silverado was starting hard. Dropped it off for a diagnosis. Found the problem to be a bad fuel pump. After giving the ok to replace it, I got a call saying there was a bad universal joint and wanted to know if they should fix it. There were a couple of other minor issues I had theme fix. They did excellent work and kept me informed of everything. No work was done without my permission. ( I've had issues with this in the past.) The bill was more than I anticipated but the quality of the parts justified the price. Truck was done on time as promised. ( I've had issues with this too.) The end result was very good. My truck drives better than it has in a long time. As a first time customer I was happy with the the whole experience. I'll be back again
Barbara Hanley
3 years ago
Mike, the owner was so helpful and kind. My twin siter needed a side mirror put on her car. He did a great job at a fair price. Definitely would go back to have service done there again.
Dorothea Prine
4 years ago
As always great service and reliable repairs. Mike, Chris and JR have kept our Subarus rolling along mile after mile. They have had our Subaru service since 2006 and we highly recommend them to anyone looking for good local service on their vehicles.
Racheal Hall
6 years ago
VanGelder's provides top notch service with excellent mechanics who get the job done right! We have been going here for 3 years and we will be customers for life. Trustworthy. Skilled. Friendly. Professional.
Amy Bolton
2 years ago
A no-hassle yearly inspection. Appointments are easy to make with their online service, they are always on time and efficient, and even provide suggested maintenance before the next appt. Very helpful! Awesome crew to work with.
Sandy Wright
8 years ago
This is the type of auto service a person is looking for. Honest, professional, fair prices and JR, Chris and Mike make you feel like a member of the family, people you can trust. I drive 38 miles for service because I TRUST these people. Glad they were there when I was looking for a new garage. Thank you VanGelder's "gang".Dennis
William Baierschmitt
2 months ago
Always top quality car care.
cory green (withteeth2)
5 years ago
I absolutely love coming here. They remember me, my vehicles and are genuinely caring about their customers. Thank you as always for your more than efficient service and outstanding work!
H W
5 years ago
Prompt courteous service and very good value!!! We have been here multiple times over the last couple of years and they have always treated us very well. Mike, Chris and JR are great guys for sure!!!
Dr Heidi Erika Brock
6 months ago
Honest excellent mechanics. They can even do bmws
william roberts
5 years ago
After spending many years in the parts and auto repair field I feel the staff are very professional and work closely with the consumer to solve their issues. The business has the latest in equipment and repair data to solve the many problems that arise with today's complicated computer controlled systems. Would certainly suggest that you give them a try and don't hesitate to ask questions about your issues. I'm sure the staff will go above and beyond to answer your concerns about the repairs needed.
Lyndon Villone
5 years ago
THANK YOU for bailing me out of a tight jam!!I would have never made the road trip back to Denver with that bad wheel bearing. You guys really saved my butt - Fair price, fast service, years of knowledge... Vangelders Auto is top tier!!!
KahnFu Shun
6 years ago
Well, I did not expect to be totally disrespected and my new vehicle violated. I do not smoke. As a matter of fact I have severe allergy. Yet they took the opportunity of a simple repair to smoke in my vehicle. I had to drive home in 26� weather with all my windows down 10 miles only to have it still wreak of cigarette smoke. Was told I had nothing to complain about. Really, I am the one paying for this car. All I had to do was air it out a little and the smell would goi away. They are wrong. I can still smell it after paying professionals almost $500 to get rid of it, as I can not drive in it without getting a headache.So if you want $40 job to end up costing you $540, then this place is for you. Also they depreciated yhe value of my car by about $1,700 for the smell of cigarette smoke. People actually can and do pay less for any car that has been smoked in. All cause they couldn't treat my car as if it were my car, not theirs and not freaking light up til after they were done with my car.Piss poor service, no respect, and no compensation not even acknowledgement of wrong doing on their part. Everyone considering going there for any reason needs to know this!
Skull59
2 years ago
Great guy's And they do great work! I always take my car there, I know that the job will get done right!Service: Oil changeService: Oil change
Mary Gifford
6 years ago
I have a lot of trust in these guys, they are very honest people, they do a great job and treat me with the up most respect. I will not go any where else for my car.
Shana C
9 months ago
Great folks know since they were teenagers! Honest and knowledgeable.
Rachel Roessel
4 years ago
They were able to do a top-notch brake job for much less than I was quoted elsewhere. I'll be returning when the month changes over for an inspection.
Roger DeLaVergne
7 years ago
Been friends for years. Always tries to fits us in if we are having a problem. They do great work and is always in a timely manner.
Sheila Korn
2 years ago
Mike and the guys always do a great job. They are honest, reliable and priced right.
Randy Parks
7 years ago
Have been doing business with them for years. Wouldn't go anywhere else! Top notch work, they go out of their way to accommodate you
Alec Richards
4 years ago
Awesome staff that always gives you the best deal and won't ever try to get you to have work done that isn't necessary
Devin Richards
8 years ago
JR and the team are great! We take all of our cars here for big and small problems.
Mark Lubanski
4 years ago
Good friendly people. Good prices and work is always done when they say
Joshua Surman
a year ago
Great knowledgeable men there! They will treat you right!
Paul Simmons
6 years ago
Always professional & accommodating. They go out of their way to give you the best service.
Beverley Macauley
6 years ago
Top notch work, great personalities. When I am in New York State, this is my go-to automotive shop.