Shufelt's Garage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian Blair
2 weeks ago
They have a straight Ethanol pump so you wont get that quart of mixed in the line before pure Gasoline. Also big or small they haul it all. Amazing service. They even have cranes.

  Madeline Santulli
3 months ago
They came thru for us when our vehicle broke down far from home, they towed us home safely. The driver Zack was very professional and courteous.. very thankful for the service they provided.

  Reed Chronis
a year ago
Found myself with a tire imploded 2 hours away from home, and 40 minutes from Utica. Had to find a tow company, and was in a rush to the nearest tire shop, as it was near closing time. I had expected to wait over an hour, but they arrived within 15 minutes and safely got my vehicle to the tire shop. Driver was very nice, they saved the day and my Easter!

  Lance Hoffert
6 months ago
I called them and they were right out there to get my vehicle and a good price i highly recommend them. One of their tow truck drivers zack is top notch and the girls in the office are fantastic

  Alexander Porte
4 weeks ago
Quick response and service with regard to road side service to change flat tire. Back on the road in no time

  Matthew Fisher
7 months ago
Sean was a life saver ! Very patient, went above and beyond as he helped us with our flat tire , nice to meet his dog Moca also!

  Joanne Arndt-Coe
9 months ago
On way to camping, tire came off fifth wheel. Shufelt's saved the day, put the tire back on and followed us to North South Connection to make sure we made it there safely for further repairs.

  Mike Brennan
3 weeks ago
They fair always been fair and honest, 100% recommend .

  Travis L.
a year ago
The owner Steve is mentally unstable. He has the worst temper of anyone I've ever met. If your car is towed by them pay your bill and get it out of their as soon as you can. They are con artists that try to get anything out of you they can. The younger towtruck driver Brad is a great kid and I can only help but feel bad as he has to know how this place is ran. SCARRY!!!!

  Alice Abrams
2 years ago
Outstanding service! Sean, the owner, used winching and physics to help us get our travel trailer out of a very tricky situation. It was not fast or easy, but he stuck with it for over 2 hours to extricate us without a scratch! We are so grateful:)))

  sandra driscoll
a year ago
We were traveling in our Durango pulling a travel trailer between Inlet and Old Forge on route 28 when the Durango overheated and was not driveable. Shufelts garage rescued us. Their driverBrad was so efficient and kind. He went out of his way to drop our trailer at our house in Syracuse and then took the Durango to Driver's Village in Cicero. Yay!

  Heather Adam-Cerri
2 years ago
1/27/2022Today I locked my car keys nicely inside my car and went into Grandes in Holland Patent NY to eat! It was when I sat down that I realized I LOCKED MY KEYS INSIDE MY CAR!!!!I called AAA and they quickly set me up with Shufelts Service in Remsen NY!In about 15 minutes, a young man named Brad, from Shufelts arrived to help this stranded dope get back into her car!Brad had my car unlocked in seconds! Fast, friendly service!!MANY THANKS TO YOU BRAD!And thank you Mom for giving me my first AAA card for Christmas back in 1985!!! (its been the gift that keeps giving for sure!)

  Donna Besaw
9 years ago
Great place and very helpful. Transmission went dry in our truck after a line broke and they took it by flatbed to a neighboring garage for repairs. When we picked it up the next day it only went about 4 miles and was stopping again. To our surprise, it was at Shufelt Citgo - the same people who had taken it the day before. The men in the garage came right out and looked under the hood, checked the fluid level and suggested we leave it there. They were very helpful - offered to leave it there for a couple days until we could make arrangements to get the truck home 2 hours away. Couldn't be happier - too bad for the incident but they were very professional and very helpful. THANKS!!!!

  Lashonda Ripley
3 years ago
If I could leave less than a star I would. I called for a tow and they refused to come out to get my car, claimed I had an outstanding balance(which was paid over a year ago I have receipts to prove it). I had cash in hand for the tow, won't be calling them again.

  Christopher Sievers
5 years ago
Amazing service for my flat on a Sunday! Seriously, I didn t know if I would get my family home on my donut... they plugged the flat and we made it home without issue. If you have a flat in the Adirondacks on a Sunday, find your way here.

  Nancy Kennedy
10 months ago
Fast, friendly service with a good price. Repaired my tire fast.

  Roger Emmons
a year ago
Absolutely terrible experience screaming in my face very hostile called my mother being disrespectful towards my mom and wouldn't let me get my possessions was forced to get the troopers to explain to him in escort me!! Wouldn't recommend to any one

  Rory Nichols
6 years ago
Lazy. They'd just as soon send you on your way as help. Told us their propane hose was frozen and go on down the road. .. IT WAS 42 DEGREES. ..We went to Hud-son's where they were friendly and helpful. ..

  Mike Price
2 years ago
Unprofessional. If I was conducting business, I wouldn t involve myself with my customers personal affairs or make wild accusations about what is lawful or not, especially if I didn t understand to fullest capacity what I was talking about.

  Richard Abel
6 months ago
Their gas is a nickel less than anybody in town

  Ian Grenier
5 years ago
Shufelts have gotten me out of a jam twice while I was stuck on the side of the road with a vehicle issue. Always quick and professional!

  Bill Dowling
7 years ago
Friendly staff. Bring my tires here when they're flat and always get great service and advice.

  Raymond Rueger
3 months ago
Reliable

  Kassi R
a year ago
People weren't very friendly had a Lil bit of an attitude

  Michelle Norah
a year ago
Excellent, fast, friendly service! Thank you!!

  Michelle Nachtigall
2 years ago
Fast friendly service. Much appreciated!

  ian becker
7 years ago
Always great, also towing service. Recommend

  Cheryl B
3 years ago
I love that the fuel pums are on when the garage is closed!!

  Sara Merritt
2 years ago
Very unprofessional and extremely rude.

  Scout 1620
6 years ago
Just soso