Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kathy Logan
3 months ago
Mavis in Pulaski NY is amazing! Just a couple of hours into our road trip from Canada, our tire was losing air. We had to find a garage or tire shop ASAP. We pulled into this unfamiliar shop.Needless to say, we were worried about getting scamed with extra bogus repair or replacement charges. Not only did Mavis quickly find the issue (a small broken razor blade) but patched up the tire and DIDN'T even charge us ... We couldn't believe it! A huge thank you to Jeremy and Rich for making our day and getting us back on the road. You guys rock!
Emmalee Jantzi
11 months ago
Employees are great and went above and beyond. Justice and Brian are very friendly and professional. Super convenient also ordering tires off Amazon.. Amazon automatically ships them to this location for my tire appointment. I will definitely be coming back again! Love the great small town service and the convenience!!
Yvonne Trumble
2 months ago
Very pleasant manager and staff. They helped me with my back brakes and rotors. My only complaint is the first day I was there I waited for over 2 hours for them to tell me the machine went down and they couldn't do my brakes. The second day I only waited like an hour. So they made up for it. Definitely would recommend them.
Shelby Potter
2 months ago
I called to get an appt for an oil change/tire rotation. Justice was super helpful and told me I could stop in right away. The cost was notably less than I normally pay at the dealership. They were quick, very friendly and helpful and affordable. I will definitely be back!
Bubba Samantha
2 weeks ago
The Pulaski store has a group of friendly and courteous people. Did things in a timely manner and do a good job! Will return on the future!! And just a fyi!! I don't trust anyone or any shops with my vehicle but I do them!!
Naimah Markai
5 days ago
I had my state inspection done with pulaski location, and they were super kind, easy going,and got me in and out with ease!Great staff!!!
Jenn Weaver
a month ago
Pulaski's team is very friendly, and always takes care of me. They're fast and always explains what they're doing to my car. I appreciate that kind of service. 100 percent in my book!!
Shelley Roser
a week ago
I had a wonderful experience with Pulaski MavisI got an estimate and they did the work 2 days laterThey did a great job and treated me wellThank you mavis
Anthony Bindhammer
3 weeks ago
Let me just tell you this is one of the absolute best shops I have ever been to. Not only was the staff understanding courteous and helpful, but they also ensured that it didn't drain my pocket. I have toured this country to over 35 states and to date this is the absolute best shop I've ever been to. Congratulations guys, well doneI had no wait, and received prompt serviceAJ n ryan
Jordyn Lindsey
2 months ago
as soon as I walked in I was greeted by Justice, she brought me outside to get the info from my car and she was just amazing. super sweet and knowledgeable. will definitely be returning
Caleb Nabinger
2 months ago
Employees are awesome and service was outstanding. Brought my tire in near closing time and where able to fix it up for me fast. Didn't charge me a dime, would highly recommend
Amanda Smith
3 months ago
These guys are always amazing to me. Every time I come here they're always so friendly and helpful. I just brought my car in to see why my headlight went out. They brought her in the garage, moved some wires and got it working, and sent me on my way within 15 minutes without charging me a thing.
Love Life23
4 months ago
I had a tire replaced here. They were super fast and accommodating. The staff was super friendly and helpful. We will definitely be back in the future! Great service!
Joey Michael
a month ago
Great service and friendly people..Took my car in for tire rods and alignment and very satisfied with the overall experience.. Definitely be going back for future work and highly recommend this location to others!
Emily Caufield
2 weeks ago
I had an inspection done at Mavis and the woman at the front desk helped me out tremendously. Even lowered my payment. I will definitely be coming back
William III
2 months ago
As a loyal Mavis customer when it comes to my alignment's no matter which vehicle I own, I must share the experience of visiting one of the Absolute best Mavis location(s). I wish other Mavis location(s) had management as great as Justice whom went above & beyond to help me out with my emergency brake caliper problem I endured yesterday while trying to help a younger sibling get to Watertown Court. Drove from Auburn,NY to Pulaski,NY where I was forced to pull over after getting fuel from local Gas station off of 81 exit. Caliper was grinding against my rim suddenly out of nowhere, which made me panic being I had just had a brake job the previous day, as well as my 3yo&2yo being in car with Dad. After 2 (Male) Mavis mechanic's gave their best to figure out problem but couldn't, Ms.Justice(Female Management) was indeed on point when she was Adamant that something was going on with my Caliper or something was off with the brake(s) installed although everything appeared perfectly nice & tight. After being there for hour's with Ms.Justice making each & every individual customer as comfortable as possible and promptly attended to, I essentially had to just leave to get my fianc� from Hospital on time(Never getting relative to Court either). I Let her know I would be back once I was alone & could tend to the matter more. Well, after arriving back to Auburn & getting time to stop @ auto shop that installed the brakes previously, it was the simplest of thing's that was pushing caliper into rim. The small metal plating on the back of the darn brake pad shoe. Defective brake pad shoe. Smh, I can never forget this Woman/MAVIS representative Justice M. @ Pulaski,NY Mavis Discount Tire
Joshua Vandyke
2 months ago
Currently deployed and my Wife was trying to get work done on my truck. Shocks, Struts, and rotate tires.First they did not put my level kit back on after taking it off to install the shocks and struts.Then we re very condescending to my wife about it. Once they did find it and put it back on they left a bolt off the CV Shaft and didn t tighten my nuts on the lower ball joint on the drivers side!!!! And again claimed it wasn t their fault however they are the only ones she had work on it. Once again they were rolling their eyes and condescending. They even kept the truck and made her walk home.All this while I am deployed and cannot be there. HORRIBLE SERVICE AND TREATMENT!!!
Akira Oshima
2 months ago
Couldn t recommend a better place! Great prices, work, and staff! Justice and Brian particularly turned a stressful situation into a great experience and I left as a person not just a profit! Check them out you won t regret it!
Ashley Buck
5 months ago
The team at Mavis was very fast efficient at getting my tires swapped out. I love that they got me in so quickly to get this done. Will definitely be coming back in the future.
Joxion Gutierrez
2 weeks ago
Exceptional customer service and truly they were able explained everything i needed fix in detail especially if i felt unsure about anything.
Rebecca Lessard
3 months ago
Wonderful fast service and friendly staff. Jessica was wonderful to work with and brightened my day! Highly recommend and will be back!
M G
6 months ago
Highly recommend using this Mavis. Make sure Justice (assistant manager) and Jeremy (mechanic) are there for your visit, they will make sure to take care of you and provide wonderful customer service! The mechanic who put our rims and tires on neither relearned the tires to our truck or inflated the tires to the standard psi. While retorquing after 25miles, same mechanic stripped two lugs. Justice kept checking in with the process and going out of her way to check on us and offer solutions. The other assistant manager (Brian) avoided us and when he did HAVE to try to remedy, it was more of an effort to get us out the door and not properly taken care of. We will continue using this Mavis in the future and appointments will be made when Justice and Jeremy will be the employees working at the time!!!
Cyndi Albano
a month ago
Dan Paro worked on my car , very professional, very easy to talk to, He explained all the work he did , I am very impressed with Dan.
Jeremy Armstrong
a month ago
This is the best place to go for any vehicle that you need work done on. Especially brakes, shocks, struts, and tires. Absolutely fair pricing and an amazing crew! Definitely a returning customer!!!!!!!
Kathleen O'Neill
4 months ago
Was told it would take an hour to have snow tires put on my vehicle and it took three hours. I was told my all season tires were in the back of my truck and they weren't so I had to wait for those and was charged for disposal of my old tires when I had specifically asked to keep them and for them to be put in my truck.
Elizabeth Killough
2 months ago
Got me in very quickly! Resolved my issue quickly and the staff was very nice and helpful, especially Justice!
Daniel Nicholson
2 months ago
Justice and Rich were fantastic. Wonderful and friendly crew, made me happy to get my services done here.
Dawn Parsons
5 months ago
I needed breaks and rotors. Call Pulaksi Mavis last night.I tell them I need brakes and rotors all around, and an oil change.Bring it in the morning, Rich says, no problem.Overslept! But I got the truck there - about 10 minutes late and apologize as I walk in. Justice tells me, "No problem and smiles.Bit later- I see missed the call, and Text from Rich - "you don't need all around - back are new, I can put them on if you want, but they are like new".. great communication! Opt out of back sets... I ask if that ok, and Rich says yes, no problem.Buzz me when my truck was done- paid, and guess what? No problem!Thank you all- and your crew.This is the "hometown" / "family feel" I love. I have no issues with repairs or maintenance- appointments or price. I am happy with my tires and alignments. My oil changes are timely - they really do a great job communicating. I am absolutely happy I found them a few years ago, and I haven't been anywhere since!
Paulina Renggli
6 months ago
Excellent customer service, the staff is very friendly, hard working and helpful. They were able to accommodate me on a very busy day and give honest advice. Highly recommend!
Stacy Cooper
2 months ago
I have a fleet of truck and trailers the folks are always helpful and get me back on the road quick with great prices and friendly helpful staff