Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jaysha Monroe
a week ago
Probably wouldnt use them again. The dispatcher was sweet as pie but the actual driver was a jerk. He was unnecessarily rude and unprofessional. Price was comprable but I honestly would have paid more to be treated better.
Felicia Reardon
4 months ago
Got stuck on the side of 9, burnt my tire right off the wheel. Jonnie came in a quick, timely manner and got my car up smoothly. He was so friendly and courteous about the whole situation. Nicest tow truck driver I ve ever met! Gave me advice about my wheel, made me feel better about it, and did everything in an efficient manner while still practicing diligence.
Gene Peterson
5 years ago
Dispatcher told me I was an idiot for being on road during snow. Felt I had to explain I had no choice.Asked how long it would take to get to me and was quoted 40 minutes which was understandable after two hours called another service and they responded in 25 minutes. I understand how bad reviews affect real people but they deserve everything they get. I wasn't even going to do a review until I saw this post they made. With so many other choices to make it's a wonder people like this are still in business if this is how they feel about their customers who knows how they run their business.
Graham Colligan
3 months ago
John was super nice while jumping my car would recommend
Alan Bloom
7 months ago
This Co has been nothing but perfect in their execution of services and delivery.Many thanks to the team and ownership.Alan - Site MNGT - 44 PlazaService: Car towingService: Car towing
Melissa Foster
9 months ago
Julie went above and beyond for me from the time my car got towed to her facility until my car was picked up by the insurance company!!! 5 stars and amazing customer service Thank you so much!!!
Trinity Digirolamo
2 years ago
I didn t catch the guy who came outs name, he towed a vehicle I sold for me. Nicest tow truck driver I ve ever had!! The women on the phone was very nice and helpful. I appreciate the service they provided. Wish I could ve given him a tip!Service: Car towingService: Car towing
Colleen Reilly
4 years ago
Mike was great. He met us at exactly the time we asked. Very pleasant and the price was great. We will definitely refer County Wide to our friends.
Jessica Rivera
3 years ago
On 1/3/21 Mike Hacksteiner from countywide helped pull me out of a snow bank. They were fast, professional and courteous. I recommend them for any of the services that they provide.Services: Battery service, Motorcycle towing, Car lockouts, Special vehicle towing, Car towing, Long distance hauling, Local hauling, Tire change, BatteryServices: Battery service, Motorcycle towing, Car lockouts, Special vehicle towing, Car towing, Long distance hauling, Local hauling, Tire change, Battery
peggy roland
5 years ago
Mike was my guardian angel!! I was stuck in the snow on Hollow Rd in Staatsburg which is a very dangerous curvy road. No one stopped to help not even the Sheriff's department BUT Mike turned around and came back to help me.It was very difficult to get my car out . Mike worked almost 30 minutes to pull my car out. Then when I wanted to tip him he didn't want the tip. But I insisted it was the least I could do to repay his kindness.Mike was very polite and patient. People were driving by almost hitting him and cursing but he just kept doing his job.I will always keep his card with me because I know I can count on Countywide Towing!! God Bless You,Mike.
willaine bell
5 years ago
My mother was in a car accident a few weeks ago. When i pulled up, she was sitting in the tow truck, plus it was pouring raining out. I trully appreciate Mike and his partner. They were kind and courteous from beginning to end. Very helpful and thoughtful. I would recommend them to any one. May your bussiness continue to prosper and may you all be blessed.
Jenn Jackson
5 years ago
We have used this company many times and have always been pleased with the service they have provided. My son has a low profile car and they took great care in making sure it wasnt damaged while being loaded on the flat bed.
Jess P.
3 years ago
I had car problems where I wasn't able to drive. I called Countywide towing to have my car dropped off in Poughkeepsie. Mike arrived at a reasonable time. He was friendly and very helpful! Thank you!Service: Car towingService: Car towing
Don Rain
4 years ago
After the 4th of July fireworks our car wouldn t start. The tow company with the closest address that I called said they didn t deal with my Honda (too small for them). A second one just had an answering machine. But County Wide Towing came through with flying colors. Mike Hacksteiner pulled up within 10-15 minutes, pulled out his booster battery, and in a moment all was well. NOTE: My call to County Wide was on a HOLIDAY night 10:53pm. And Mike was on his way in less than 5 minutes. Put their number in your contact list just in case. It s never happened to me before but I m ready now. Thanks Mike. It was a relief to get back on the road again.
Chanize Thorpe
2 years ago
Mike was very helpful when my battery died. He was a lifesaver! Highly recommend!Service: BatteryService: Battery
andrea rivera
4 years ago
I had an accident and thankfully it was Mike from countywide that stop to see if I was OK he checked me he checked my car told me what was going to happen and gave me a great shop to bring my car to I would recommend them to anybody at any time I ve never been treated with such respect and caring from a tow truck company as I was for Mike at countywide thank you again Mike and County wide towing you guys were amazing
Aidan Mccarthy
2 years ago
When driven off the road in a hit and run, Countywide showed up to the rescue without having to phone them. Completely grateful for this late night help in a stressful time! Thank you!Service: Local haulingService: Local hauling
Stephen Jackson
5 years ago
We would like to say thank you to county wide for taking care of us over all these years, especially given some of our special needs. They are always friendly and courteous
Cynthia Thomas
a year ago
Theses people are great they will always get my businessService: Car towingService: Car towing
Lindsay Jennings
2 years ago
Mike was awesome, he empathized with my situation and he was very kind.
Jordan Lim
a year ago
Nicest tow truck driver ever with an extremely good price, better than every other towing company I called in the area
Amy Manso
4 years ago
Outstanding service! Friendly, reassuring, and competent. County Wide Towing is who you should call if you find yourself in the unfortunate position of needing a tow.
Champion Nichols
2 years ago
Mike Hacksteiner had me home in a flash. Great, professional and friendly service.Service: Car towingService: Car towing
jason demichiel
2 years ago
Fast, courteous and affordable. A great company if you re looking for any towing or roadside service.Service: Car towingService: Car towing
Shayna Crowell
5 years ago
I m so blessed and thankful that they help me I was stuck on the side the road with my kids they are very respectful kind may your business prosper and bless your life
Mantys Plays
2 years ago
Mike you as awesome extremely helpful and was timely in the pickup very professional would recommend to anyone needing a towService: Car towingService: Car towing
Jamerson Herring
4 years ago
Driver was great guy. Got too me super fast awesome prices!
M Masarweh
2 years ago
Excellent customer serviceReasonable prices
Alana Cathcart
4 years ago
Great team with great service. Thank you for all that you do!
Randy Glenn
3 years ago
Great service mike cool personService: Car towingService: Car towing