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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
David Prairie
10 months ago
It's always easier at Snell. Been doing business with them for a while. Awesome people as always. Very informative too. Found exactly what I wanted. Thanks again Snell. Special thanks to Scott for getting us situated.
don c
6 years ago
I drive 3 1/2 hours each way to get my tractor and service done here - I was referred by a neighbor after a bad local experience. I m very thankful for that recommendation - these guys know their stuff and service is outstanding!
Eric Yager
8 months ago
I broke my tractor in numerous ways, Snell picked it up, handled the insurance, repaired everything, gave it a checkup, washed it, pretty sure they waxed it, and brought it right back earlier than they committed. Will be coming here exclusively!
Salvatore Sala
3 years ago
I bought a tractor in December (L4060) the tractor ran good, but shortly after had some electronic issues. I communicated with Matt, and he guided me step by step what to do/look for. After we tried everything and couldn't figure it out, Matt said if I was closer (I am in Connecticut) he would come over and fix it. I had to take the tractor to another dealer in Mass to figure out why the 15amp fuse kept on blowing. They told me they had 18 hrs of time and they still couldn't figure out the issue. I picked the tractor up from Mass, and drove up to Snell's in NY. It took them 5 minutes to figure out the issue and fix it. Matt worked with me to upgrade to a larger tractor as I decided I would like to have a L5460 insteadThey are very good people, are very knowledgeable and have excellent customer service. Matt especially is very knowledgeable in what he does and the whole family is very easy to work with.I would highly recommend Snell to anyone, quality people and quality service.
nathan plumadore
2 years ago
I'm pleased with the service, Dennis Streeter went above and beyond and was able to fix all issues with our RTV. This machine is used heavily everyday and slows down progress when we don't have it in operation. So thank you Service Department from Granite Power.
Lawrence Conte
4 years ago
Snell equipment has always treated me very nice. They do everything to help the customers in purchasing and maintenance their garden and large equipment. The parts staff is outstanding in helping customer, in searching for tractor items.
Ray Gardner
3 years ago
I own a Kubota tractor. The Hydraulics aren't working right on it I took it to them three times now and they still haven't been able to fix it. I put over $1,000 into it and it's there again. I'm hoping they can figure it out they're all scratching their heads trying to figure it out themselves. The people at the desk of very friendly and understanding and easy to deal with.
Jeffrey & Rachel Puffer
4 years ago
I purchased a diesel utility vehicle a little over a year ago and have been very pleased with it! From purchase to delivery and the service since, I ve been very pleased! Matt has been great to work with and very helpful! Great local business!
Kyle Jicha
8 years ago
I was recently in the market for a new compact tractor for use with my woodlot, light construction, and general small farm utility. After shopping around all of the local outfits (New Holland, Mahindra, JD), I was impressed by the staff at Snell Equipment and the quality of Kubota tractors. It was clear that these folks knew their products from top to bottom and would stand by their customers through the lifetime of their product. The fit and finish of the Kubota tractors are head and shoulders above what NH, JD, and Mahindra had to offer at similar HP, footprint, and price point. I was able to get a great deal on an new L3560 tractor, which was sized for my needs with room to grow.I thoroughly recommend Matt Snell and the rest of the staff at Snell Equipment to anyone who's looking to purchase a new tractor in the North Country.
Chris Todd
6 years ago
I came in with what I thought was a major problem and expensive problem they got me right in to take a quick look and found out it was just a loose connection fixed it and said you're good to go thank you guys you're awesome I'll definitely be back for my next plow
Connor Copeland
2 years ago
Super easy to work with. Great people here!
William R Frank
4 years ago
The personnel were exceptionally pleasent understanding and very helpful.
Pat Obrien
4 years ago
Made every thing all right they were great
reginald monroe
a year ago
Friendly place to visit and check prices
Russell Johnston
2 years ago
Absolutely amazing customer service!
Stu Gardner
2 years ago
Great value and service!
Guy Cerny
3 years ago
Amazing shop in Potsdam, NY
James Van Ess
3 years ago
Very good people
Susan Buckley
5 years ago
Very helpful!
Judy Sultzer
5 years ago
Easy to deal with