Straightforward roadside hotel with free hot breakfast & Wi-Fi, plus a pool & a fitness center.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kate Demers
2 days ago
I Must say this Hampton is always exceptional when we stay here .love to stay at this location in the spring because you can hear the peepers outside ; they have a lovely fire pit and patio with a grill out back.The staff are consistent with quality!! Polite, positive and personable!! They definitely go beyond..Rooms are always spotless. It's been very quiet each time we've stayed.This location is within walking distance of a few restaurants.. (which is a bonus)If you are just passing through, or here for work, I would highly recommend this Hilton location.
chevy2575
a month ago
Very nice location as a Hilton Diamond member I am always looking for this chain. This particular location was definitely five stars I travel all over the 50 states for my job and some of these locations do bare minimum, this was not the case this location seemed to go above and beyond the room was well kept up-to-date. Service was fast and friendly due to my departure I was not able to take advantage of the free breakfast so I cannot speak to that but if it was anything like the rest of the service I'd say it was probably just fine.
Melissa Welborn
4 months ago
My stay was terrible, it's a dog friendly hotel and the front desk Tina was extremely rude. Then we were accused of smoking pot in our room and was asked to leave almost Leaving us on the streets. The police were more professional then the two women that we dealt with. I have been working in customer service for over 20 yrs and if I had spoken to a customer the way we were spoken to I would have been out of a job. Not to mention we definitely felt profiled being the only African American man staying in the hotel.
Katelyn Tiller
6 months ago
I felt very safe during my stay. My room and communal areas were clean and well attended to. It was great to see they even had staff picking up the parking lot during our stay! Pool was clean and breakfast had more options than I'd expected. Great experience at this location!Rooms: I think it was a nice choice brand of shampoo/conditioner/soaps!Nearby activities: I went to 1/2 Ton's down the road and the staff were welcoming and personable to travelers.Safety: It was nice to see they post preventative and "what to look for" to help prevent human trafficking. I was kind of alerted to see such a notice, but it made me feel safe knowing the hotel had taken extra measures to take care of any and all people that come through the facility.
Vicki Mager
4 months ago
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Eric Rose
4 months ago
Super clean hotel and room. Comfortable bed. Courteous staff.Accommodated my room location request. Could not have asked for a better experience staying here.Rooms: Super clean, quiet and tastefully decorated room with a comfortable bed.
Anthony Blackwell
8 months ago
Hotel common areas and room was clean and inviting. Staff is friendly and courteous. Self-serve, complimentary breakfast has plenty of both hot and cold food items.The room was spacious, bed comfortable with multiple pillows, both firm and soft. Plenty of outlets for your electronic devices.AC/Heat unit worked very well and was not overly noisy. TV has plenty of channels. In-room coffee maker. Bathroom amenities were sufficient, water temp and pressure were excellent. I've never had a bad stay here or at any Hampton Inn and I'll stay here again next time I'm in the area.
Betsy Mason
8 months ago
Our stay was wonderful. The rooms were clean and having a refrigerator and microwave were a plus. The front desk was so nice. They greeted us each time we came in and always had a smile on their faces. I will definitley stay again.Rooms: Rooms were comfortable and clean. Having a microwave and refrigerator was perfect.Safety: Felt very safe.Walkability: Very close to downtown Potsdam.Food & drinks: Complimentary breakfast was very good.
David Condinese
7 months ago
Great place to stay if you find yourself in the area. The hotel was clean, the beds comfortable, and the staff is incredible. The lobby area was comfortable and welcoming, and the provided breakfast was almost on par with the pre-Covid spreads that most hotels have avoided going back to. It was great to have actual options for a hot breakfast, and not just bagels or cereal.Everyone from the manager and the front desk staff straight across the board to the cleaning staff, and even the maintenance guy, made us feel welcome and like we were regulars. Wendy the manager went above and beyond to ensure we had all of the assorted bits we needed ahead of our stay.The hotel is close to big box stores, but, more importantly, it's within walking distance of several locally-owned small businesses and eateries. We would definitely stay again if we have to be up that way.
John Hurley
6 months ago
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Gabe Duley
5 months ago
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Nicholas Dufresne
8 months ago
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Aubrey Blanchette
6 months ago
Kieran, the front desk agent/reservationist, was so helpful during a last-minute/late night, multi-family reservation. He was extremely kind, patient, detail-oriented, professional and calm during the complex process, despite handling multiple in-person requests at the same time. It is clear that he has the guest's best interest at heart. He has definitely convinced me to use Hampton Inn for future trips to Potsdam! Thanks, Kieran!
Ebony Stewart
7 months ago
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Mamapeach 417
10 months ago
Good location & very clean! Tina & Chelsea at the front desk were AWESOME. Cindy in housekeeping was great too, very friendly & helpful.Breakfast & coffee were good. We liked that the menu changed each day.It was pricier than what we usually spend, but wanted to treat ourselves. We have 2 suggestions for improvement: PLEASE get better, more comfortable pillows! And a channel guide for the tv would be helpful(most hotels have them on the desk).
Melinda Clarkson
10 months ago
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Kyle Christian
a year ago
I ve been staying in the area for the last few months for work. My reservation got messed up at the other hotel I was staying and this was closest available hotel. The staff was extremely helpful / welcoming and the room looked clean. After settling down for the night I made a peanut butter sandwich and ran to my car to get my water. Came back and found some kind of bug on my sandwich. No big deal, a bug will get in every once an a while, so I made another sandwich and watched 3 more crawl out to my old sandwich and saw another 2 through the night. I almost slept in my truck, but being 5 degrees and having paid $250 I stuck it out. Breakfast was amazing but will definitely not stay again, even if it does mean sleeping in my truck.
Stephen
11 months ago
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adkmeg
a year ago
Our room was clean and well-equipped with microwave and refrigerator. The queen beds were very comfortable and were made with four pillows each. The bathroom was clean and the shower was very nice. We were grateful for the full, hot breakfast and lots of coffee each morning!
NEIL ATTANASIO
7 months ago
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Marty Morris
a year ago
The staff are friendly and helpful. The inside and outside are very well maintained. Our room was spotless and very nicely equipped. Breakfast was without a doubt one of the best.Thank you to all staff for a very nice stay.
E
a year ago
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Evan Maroun
a year ago
Stayed over at the Hampton Inn for a wedding this last weekend with my family. First get into the room and my bed isn t even made. Its still all un-did from the last guest. There was also a wet dirty wash cloth near the sink. We called up the front desk and said It was fine if they did it when we were out. They called back and asked if they can come do it now because the cleanup crew was leaving so I said okay fine. That service was quick. Came home after the wedding and noticed on the way home the next day that my legs were covered in bed bug bites. Will not be staying again.
Angie Marie
a year ago
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Jason Brace
5 months ago
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Sherry Maybury
2 years ago
Great place to stay. Great staff. Very accommodating. We were driving from Tennessee to Potsdam, NY and arrived a day early. Called to hotel and they worked it so that we had a place to stay for our entire trip. No sleeping in the car. Thank you for your hospitality.
Jody Waranis
4 months ago
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Ross Woodward
a year ago
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Caesar Alarcon
4 years ago
This is a well design hotel. Parking and breakfast is included in the price. The rooms are elegant.There is a gym and a nice pool. I will be back. My car was clean off of snow and I was able to drive out because the attendant removed the snow. Wonderful service..
Karen Bennett
a year ago
First time one night stay. Had to leave early so did not use pool, etc. Great breakfast and then we were in our way!Nearby activities: 2 universities nearby so lots of eateries.