Prestige Subaru

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Caroline Lindley
2 weeks ago
My husband and I purchased my first car from Prestige Subaru last spring. We had been shopping around/doing research for several months and once we narrowed down the car we wanted (Forester) we reached out to multiple Subaru dealerships. We connected with Jessica at Prestige and she was extremely professional and helpful, and was able to offer us a competitive quote and a quick turnaround for the model we wanted. The entire process was seamless. Afterwards she checked in multiple times to make sure everything was going well with the vehicle. Since purchasing the vehicle I have had it serviced and inspected at Prestige, both times coordinating with Rosemarie. Rosemarie is absolutely lovely very professional and sweet and (for a first time car owner like myself) I appreciate that she always takes the time to explain what is happening at each visit, and breaks down any costs to be extra transparent. Overall I cannot recommend Prestige enough. When the time comes for my husband to trade in his car for a larger one, we ll definitely be reaching out to Prestige again!

  Bryan Wolin
a week ago
Had a great experience with prestige! Booking an appointment to service my car online was super easy. Great and friendly service at drop off and pick up. And the service was quick, too!

  Chris Ely
a month ago
I have used Prestige Subaru for servicing my 2006 Forester for about 15 years. My car is well cared for and runs perfectly. My questions are always answered and work is completed on time.I highly recommend them for keeping your car running well and as you can see a long time.Thank you Prestige Subaru

  P
3 months ago
I bought my Volkswagen from Jimmy last year. I absolutely love it. They were pleasure to deal with no haggling and gave me a good price. When I brought it in for my first year service. I had another amazing experience. I got an appointment quickly, service was done quickly and everyone there is pleasant, I couldn t recommend them more. Actually they were so good that my brother-in-law went back and bought the same exact car I have from prestige and they love it as well.

  David Starkey
5 months ago
Brought car in for service and had them plug a slow leak in a tire. Son drove car to school that day and the tire blew out completely. Sent them a msg to let them know. They confirmed it was the same tire even though they had rotated the tires (on invoice). Mechanic admits he did not actually rotate the tires. Points for their honesty. So I was charged for a plug that did not hold. Well how far did he drive? they asked. It was 3 hours. Was there an expiration on the plug? I asked. They recommended I buy tires at the closest Subaru dealer so if it happens again I can get roadside assistance. Very helpful. Thanks!

  Peter Bantz
a month ago
Rose Mary has been serving my many VWs since the year 2001. She s great, a real pro.She even scolds you if you aren t taking proper care of your car.She knows her products, VERY well organized ,and has a great bed side manor when the diagnosis is not good.

  C Chris
3 months ago
Thank you Diana for making this process so easy. You are knowledgeable and patient. Helping me get acquainted with my new Subaru was important to you and it made me feel that you build relationships and trust. Thanks and I look forward to working together again.Cora

  Steve Fay
a week ago
My car was flat ended to them and needed a starter. Service manager got the job done so I could pick it up early. Happy with the work and experience

  Robert Ruggiero
a month ago
Prestige has provided me with an exceptional customer service experience. Both sales and service reps are very professional and accommodating. Hands down great place for an automobile purchase!

  Mary Golden
2 months ago
I was wary of going to this dealership after having subpar experiences at other Subaru dealers, but I have to say that working with Jessica was so easy. She made my dad and I feel welcomed and at home and really thoroughly went through the buying process with us. I was able to purchase the car of my dreams in under an hour, give or take a few days for paperwork processing. My car s check engine light came on two days after getting it, and I was half-expecting the dealership not to do anything other than what was given in the warranty, but once again, Jessica went above and beyond to make sure that I know what my options are and that they ll take care of my car here. It s tough for me to trust places to care about me as a whole person rather than just caring about making money, but I truly feel like Prestige Subaru cares about the people they deal with. They provide 5-star customer service here. Couldn t be happier with my experience!

  Alan Pollock
2 months ago
My experience with Prestige Subaru was excellent. Jessica was knowledgeable, professional and extremely helpful in streamlining the lease process. My compliments also to the manager, Brian Drexel. He simplified the entire process and made it seemed as though I always should have owned a Subaru.

  Eddy V
a week ago
The person who helped me with my transaction was knowledgeable and friendly. Everything was explained fully and I had a great car buying experience.

  Dominick Scorziello
3 months ago
Rosie went out of her way to repair my Jetta. Excellent service. She always kept me informed the best service manager I ever dealt with. I highly recommended the dealership

  Andre Audant
4 months ago
Rosemary, the service manager is tops. Always watching out for her customers. She will always guide you in making the right decisions about your car. She has been helping me for the past 16 years and I have always gotten A+ from the whole team at Subaru in PLEASANTVILLE NY

  Christopher Zobler
3 months ago
Not only did we buy our Subaru from Prestige, but we have brought our car back in for service ever since. The team does great work and is really flexible with scheduling service repairs. They are our go to Subaru service shop!

  Dean DeanMonte Monteleone
a month ago
Wife & I Have been using them for several years to service my leases. They do a good job & always keep me informed. The small dealership is my preference.

  Donald P Pagani
a week ago
This is my 3rd car I purchased from Prestige Imports and have had serviced there with Rosemarie. Again, She has always made this experience easy, always looking out for my interests. She is exceptionally professional and extremely knowledgeable. A pleasure to bring my Subaru in and know Rosemarie is there.Of all the dealerships/service departments I ve dealt with over some 40 years, Prestige is by far the best one I ve been too. A real pleasure !

  Carol Hurford
a month ago
My experience was excellent. While it was only the inspection of my car everyone I dealt with was polite and pleasant. In addition, the work was completed when I was told it would be! What more could one ask for?

  Chiara Fontaine
5 months ago
Diana was incredibly helpful and honest. She went above and beyond to help me get the car I wanted. Could not have asked for better service. I would recommend Prestige to anyone looking for a new car!

  john mangeri
5 months ago
Andrew T was very knowledgeable and informative about the 2024 suburu legacy. He is patient and more than happy to answer my questions.we have never made a decision about leasing this car within 2 hrs!as we did fir this car.he was very easy to discuss this model car. I would recommend him to my friends. Thank you Dona & John

  Lieutenant Hudson
a month ago
Last minute appointment, they squeezed me in and did a great job. Tire pressure was PERFECT which is my pet peeve as other dealers are sloppy.

  Robert Uricchio
11 months ago
Diana is great to work with. Always friendly and helpful. Have leased about 12 cars from through her. Also always pretty well pleased with the different cars that we get from Subaru. We have had foresters, legacy, crosstreks, outback s and Imprezas.

  myrt alexander
2 months ago
It is always a pleasure to interact with familiar and courteous staff like Rosemarie and Bunny. I have been taking my car to this dealership for decades and the high quality of service has not changed.I received the usual courtesy call to update me on the work that was being done and to advise me when my car would be ready.THANK YOU AND KEEP UP THE GOOD SERVICE..

  Lynda
3 months ago
Andrew T always makes my experience pleasant and seamless. He's knowledgeable and trustworthy and I'll continue to lease cars from him in the future.

  Eric Schulman
a month ago
Andrew was very helpful in presenting us all of our options for a lease. Would highly recommend leading or buying from Prestige Auto

  Charles Mundhenk
2 months ago
A pleasant experience with service dept.Making the appointment online was easy,Prompt repair and oil service..I will definitely return here, you should too.

  Akshay Gupta
5 months ago
Nothing but good things to say about these guys. Worked with Paul, he was awesome. Good communication, efficient with all the nuts and bolts, wasn't pushy and overly aggressive like so many other car dealers I've dealt with. Extremely happy with my experience!

  M. Victor von Althann
3 months ago
Brought my Subaru Outback in for its 30,000 mile service. Prestige Imports of Pleasantville did a thorough job, as usual, and handed it back to me in good time. I always come away feeling the car is in good hands at that garage. Victor von Althann

  Elaine Hansen
2 months ago
Excellent experience once again! Welcoming atmosphere, thorough analysis, great work, finished ahead of schedule. Thank you very much! Keep up the good work!!

  Jill Kiefer
3 months ago
Andrew Tomais is wonderful at helping you find exactly what you need, and really want. No hard sell. He s got it all covered. The Subarus are the best. The service department is great, too. This is the way to go! ThisIs my 5th or 6th Subaru lease.