Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Zo Egburtson
11 months ago
I went to Howie's Auto to have my rear brakes replaced in September, Kevin told me that he replaced the rotors pads and tubes. I just had to have all of those parts replaced again now at the end of April because he did not replace the calipers, and the shop that I went to told me that it didn't even look like he replaced the parts I was told he did. I wouldn't recommend using Howie's Auto. I feel like I've been scammed. Kevin is very nice though. They also did my oil changes but I'm not sure I would go there for that anymore.Services: General repairs & maintenance, Wheel alignment, Brakes, A/C installation & repair, Oil change
Katie Gibbs
4 weeks ago
Grateful for the always quick, convenient, and friendly service.
Tina
2 years ago
Excellent service! I m from out of state and broke down in Shortsville. I gave Howie s Auto a call and they were super courteous and helpful. They fixed my pickup within a couple of hours and recommended some restaurants and sites to see in downtown Phelps in the meantime. 10/10 would recommend!
Dakota Turner
a year ago
Kevin and his team here are great guys! They get the work done in a timely manner and at a reasonable cost. Friendly staffing and great customer service if any issues should arise!
Dion Roberts
4 years ago
The first time I ever dealt with Howie I had a flat tire and I was in Manchester I believe, I couldn't afford a tow I told Howie this and he physically came to where I was and put the tire on he only charged me $25 for a barely used tire mounted and balanced including him coming to my location. I've been doing business with him since then he is an honest mechanic and has a heart of gold. Would recommend to anyone.
Tracker Paw Patrol
3 years ago
Howie s is the ONLY place I take my Buick!Recently needed an alternator, NYSI, 4 new tires, tie rod, and exhaust work.I challenge anyone to find better service/quality/care given to my car for the price I paid.Very professional and always exceeds expectations. It s a pleasure to drive my car again.... Smooth, straight, and quiet.Services: Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Battery
Stacy Romaine
6 years ago
We do most of our own vehicle work ourselves when we are able to (the internet is a wonderful thing and my husband's pretty handy, anyway), but when there comes a repair that's beyond our scope, or not feasible for whatever reason for us to do ourselves, and for things like inspections and when we need to buy used decent tires, Howie's is the place we've gone for as long as I can remember, including just a few days ago. We have never had an issue with any overcharging, repairs not being done or done right, too long time for repairs or any of that. The price is always more than fair and they're always great about calling when they're done and with a final price.I guess one thing to be aware of if you're "fancier folk", is that their waiting room and facilities are not top of the line or luxury, by any means. It's not a problem for us since we generally drop our vehicles off the night before and drop the keys in the dropbox. But it's honestly not a place I'd want to wait and hang out a few hours if I was able to avoid it - not super comfortable and the furniture has seen much better days... and I'm not fancy folk! But I'd recommend you're better off getting a ride to and from if possible or dropping off night before.Howie and Kevin are great, friendly folks and will happily talk your ear off when checking out if it's not busy! lol Our family goes to Howie's and I can't imagine that will ever change... convenient, competent, affordable and trustworthy!
Derrick Kauder
3 years ago
I had howie put new tires on my $1500 rims. When I got my truck back the tires were not balanced. I then called Howie and told him that my truck wasn t balanced and he said they didn t have the right tools so they didn t do it. I then had them do it once they actually found the right tools that they had the entire time and when my truck came back it wasn t balance properly and my rims were all damaged. So I showed up at his shop and showed him the damage and the first words out of his mouth were oh that was there when it came in. Keep in mind that I had brand new rims and that there was very clear pry bar marks on my rims he still denied everything. We settled on he was going to find someone to fix them and balance my tires correctly and he told me he would call me when he find someone and it s been over a month now. I plan on getting the work done by myself and sending him the bill and if he refuses to pay I will get a lawyer. I do not recommend howies auto to anyone I wouldn t recommend it to my worst enemy. Poor work. No pride in their work. Unprofessional. And just all-around disappointed with what they did. Not once did how we seem like he cared about the damage or anything very very very unprofessional and just all-around a mess of a business. I wouldn t even take my weedeater there to get fixed.Service: Tires
Tull Jethro
a year ago
Howies auto is a great shop if you need work done... only place I went to... I left the area and wish I could find a shop as good as these guys!!Services: Auto water leak repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto brake repair, Wheel alignment, Auto emissions testing, Auto brake replacement, Oil changeServices: Auto water leak repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto brake repair, Wheel alignment, Auto emissions testing, Auto brake replacement, Oil change
jonathan
a year ago
I needed my tire Plugged today and they took care of me in a professional manor. I highly recommend this garage for car repair. Honest and reliableService: TiresService: Tires
Seeking the Truth
6 years ago
The worst experience at a mechanic's ever! I never write a bad review because you never know when someone is just having a bad day but this was truly awful. I spent $1000 at this shop to have them put in a transmission on my RV Van. They told me it'll be $700, began working on it and realize that RVs have RV parts that are in the way of a transmission LOL. So they hiked the price up to $1000. I felt sorry for them and paid it anyway. The next day it begins to have problem shifting gears, I drive an hour to come back, wait 7 hours for them to look at it again. It turns out they forgot to adjust the detent cable. The mechanic who installed wasn't familiar with vehicles like mine. Christ. Who know how much damage this did. Next day I go to dump my tanks it turns out they screwed up my sewage pipe. I drive another hour back again, wait another 4 hours to be seen. The guy is "fixing" my sewage pipe when I see that he is now hanging it so low that it's bound to drag on the ground when I pull into a low parking lot. I point it out to him and he curses me out. He has the nerve to tell me that I am just trying to make trouble, you know by driving 4 hours in two days in order to have him fix the things he has broken after paying him $1000 to fix my van. He insists that he told me that he doesn't work on RVs, which he never did. Despicable is the only word that comes to mind. Go ANYWHERE else. These guys are incompetent and nasty. NO ACCOUNTABILITY. They were SUPER nice at first. Don't be fooled!! (I am posting this under a different name for privacy reasons...)
Chris Cooley
4 months ago
Great people who do great work
JAKS
3 years ago
Howie is a great guy who always tried to get the job done quickly and for the right price. Sometimes he gets about behind but it's because he's so dang popular! Everyone who's anyone knows to go to Howie.
Adam Porter
9 months ago
Great pricing, great service, friendly staff
Wally Morabito
3 months ago
Good Fair service
Steph EGro
5 years ago
I have never had a problem. My whole family goes to Howie s and have always felt he was honest.
Hannah Norcott
a year ago
Amazing people and get the work done quick they are such sweet people 1000000% would recomemdService: Vehicle InspectionService: Vehicle Inspection
Paul Norcott
2 years ago
Family owned and operated. Great people very trustworthy and extremely knowledgeable. Great service
Melanie StMichel
a year ago
Very helpful and courteous on the phone. Would recommend.
Ashley Norcott
a year ago
Great service and very tentative!!!!! Highly recommended
Zach Hunt
6 years ago
Great and friendly staff they know how to fix a vechile the cheapest and fastest way possible. Bring your vechile there if you need anything.
Robert -BAYDOG Goodman
4 years ago
Great service, and prices. Knowledgeable tech's
Heather Pierson
7 years ago
Howie and kevin are so wonderful. The prices are great to.
Melody Collinsworth
2 years ago
Great people, great rates, experienced mechanics
Joshua Baker
7 months ago
Quick and quality work
Bryan Romaine
3 years ago
Very good tires at a reasonable price
Jon Van Blargan
3 years ago
LOVE Howie's! Personable and professional!
Rich Keegan
2 years ago
Honest!!! And great service!!!!Best shop ever!!!
Ryan Flynn
6 years ago
Takes foever for service and forever to get you whip back
Andrew G
2 years ago
Great service A+++