Basil's Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Justin Schumacher
2 months ago
I have used their services several times, for both big and small jobs. They did a timing belt and water pump replacement on my wife's vehicle and were able to beat the dealership price by a wide margin.They also were able to procure tires for my car and price was under the quote from Sedam and Mavis.Oil change and differential fluid changes were hassle free.Prices are great, the work is done correctly, but the best part may be the customer service. Everyone there is super friendly, attentive to details, and asking the right questions. They know what they're doing. Would absolutely recommend and they will get future business from me.

  Peter Grierson
6 days ago
Basil's has a work ethic that that is hard to find anywhere else. Thank you to Basil's for getting my car done quickly for emergency repairs in their very packed schedule!

  Barbara Mcdonald
7 months ago
We were camping in Letchworth in a trailer when our engine light came on in our truck. We needed a mechanic to look at it but the Chevrolet dealership was booked for two weeks. The dealer recommended Basil's auto repair. We called and they said bring it in, we'll try to squeeze you in. Once in the door, his wife told her husband the people from Michigan are here. He came out with a code reader and checked our engine, checked the oil level, asked a lot of questions. In the end, he reset the code, said if the engine light wasn't flasing we were okay and he didn't charge us a penny. It was such a relief since we were so far from home and the Basil's owners were so professional, friendly and thorough. Thank you so much. I would recommend this place to everyone.Service: Auto engine diagnostic

  Jeffrey Perkins
10 months ago
If you live within 50 miles of Perry, NY and you need bike service, this is the place!! They treat you like a KING!! Specializing in HD but don't be afraid to bring them your metric. Great service and personnel. 2 up.

  Cathie Dwyer
2 years ago
They re great people over there! They re all very nice and professional. The best thing is they re not going to charge you for things your vehicle DOESN T need just to make more money off you like some places here in Perry do (I won t mention names!) !! They ll also work on motorcycles, Spyders, 4 wheelers, side-by-sides etc!Services: Tires, General repairs & maintenance, Electrical, Auto engine diagnosticServices: Tires, General repairs & maintenance, Electrical, Auto engine diagnostic

  concrete master
3 years ago
Absolutely awesome. Nicest people around. Had an appointment on a Thursday and showed up 2 days early. And they couldn't have been nicer about it. Looking forward to my new exhaust on bagged s10

  Karen Stebbins
a year ago
Great people. Great service. Know their stuff! Did an excellent job at a good price.Service: ElectricalService: Electrical

  Jarrod Grimmelt
2 years ago
No integrity. Had my wife take our truck there for a radiator replacement. After the work they did failed our truck overheated and now the head gasket is blown. When I called to try and get some answers and see if they would make this right they told me, "don't even go there" and hung up the phone. Dont waste your money. Take your car somewhere honest where they will do the work correctly.

  Pavel Guda
4 years ago
Very disappointed with the service. Came to them since they have the highest reviews in the area, however, in reality mechanic wasn't that good.I had a bad leak in one of the power steering lines but wasn't sure which one and didn't have time to look closely. Mechanic did diagnostics and charged me for that, which is totally fine. Also suggested to order the part, which I did. The fun part started after. The cost of the line ended up being $166, while the same exact part in the same store costs $125. The first time they ordered the wrong part so I had to wait until the next day (car was sitting since I didn't want to damage the pump). The next day I picked it up and since it was a weekend I have decided to replace it myself, however, it was a wrong line. So after spending 15 minutes under the car and another 15 minutes with the chart I finally ordered the right line which costed me $40. The question is what kind of diagnostics this mechanic performed?The car ended up sitting for a week waiting for the right part.

  Miketa Butler
2 years ago
My family and I moved to Perry a few months ago. I needed my car fixed and had no clue where to go in the small town. I went on Google and Basil's repair came up. I thank God it did. The owners wife was welcoming, not expensive to get my car fixed, and its right down the street from where we live.

  Suzie Carlson
6 years ago
Alan & Lisa, the owners, are honest, trustworthy & friendly! Have been going here all my adult life, & my father only went here when it was owned by Alan's dad! Best around!!

  Bubba
2 years ago
Al really knows how to treat his customers an takes pride in his work an takes care an values you like you re family, highly suggest any work especially exhaust work for all there work is done in house!

  Steven Curtis
4 years ago
Fast repairs, trustable workers, with Basil's Repair I don't have to worry about how they will break my car more so I come back to spend more money which some people believe to be a thing, me I say it wouldn't surprise me but not the point if you need your car fixed then Basil's is a great place to go

  Gwen Mensinger
2 years ago
I moved here from Pennsylvania and this is the first and only garage I ve taken my car to since I got here. Friendly, honest and fair.

  Carl McCready
6 years ago
Great place to get your Car/Truck fixed. They will do everything they can to help. Great hometown people!! Thanks for the help!!

  Dennis Hewitt
4 years ago
Knowledgeable, caring staff. Always have safety in mind. Won:t take shortcuts. Will tell you about anything to keep an eye on.

  G Smith
2 years ago
Fair pricing. Great work. They look to keep your business.

  Russ Johnson
6 years ago
Al and Lisa are always friendly and helpful. Great local business run by great people.

  Stacy Post
3 years ago
Love their service always fair and straight with what needs to be done....

  Jeremy Sadowski
a year ago
Only auto shop I trust, and we love Al, Lisa and Chaz.

  Jeff Carlson
a year ago
Great people, always friendly!!

  Kathi Wolcott
3 years ago
Best by far! Always goes above & beyond for their customers.

  Rob G
2 years ago
The best. Great people, great service!

  Cathy Martin
5 years ago
Absolutely love Al have had nothing but great service with him

  Steven Giuseppetti
2 years ago
Great service at great prices.

  Geri Fisher
3 years ago
Good work, fair rates, nice people

  Philip Baker
4 years ago
Very friendly people and excellent work

  Charles Schoonover
4 years ago
Did an awesome job working on my bike.

  Christopher Legg
2 years ago
Great place to get work done

  Kristi McArthur
2 years ago
Fast and friendly , coming back for sure!