PALS Car Service and Wine Tours

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Emily Facchini
4 months ago
Cannot recommend this service enough! They plan your day, very laid back. Mark was on time, so nice, and very flexible. We had so much fun. Very affordable. Will definitely use this service again when we come back!!

  Tim W.
2 months ago
Our driver arrived 10 minutes early. He was friendly, courteous, and knowledgeable of the wineries. The price was very fair. I highly recommend PALS Car Service!

  Robin O
6 months ago
We had a great time, the wineries we visited were a good option. Our driver was courteous, arrived on time and we were confident in his driving. A small stool getting in/out of mini van would have been helpful to some in our party due to recent leg injuries. The driver did help here as well, but it may have made things easier.

  Kim Reynolds
5 months ago
We had a ladies' weekend of wine tours, and PALS was the right choice for us! Our driver put a lot of time and effort into the right itinerary for us, and it showed. She also arrived promptly and is an excellent driver. We would definitely recommend this company and Tawny in particular for getting around the Finger Lakes area to visit multiple wineries.

  Al Gunderman
2 years ago
We had a two night stay in Watkins Glen to celebrate my wife's retirement and decided to do a wine tour. Everything about PALS exceeded our expectations. Ordering their service was simple and communication was perfect. They worked closely with me to develop the exact tour we wanted and produced from our list a very satisfactory time tabled schedule. Mike, our driver was timely and friendly telling us a bit about the area and wineries as we went along. Towards the end of our tour we even got to stop briefly and see a local water falls off the beaten path.The whole experience would have us using PALS if we should ever again do a wine tour.Service: Private tours

  Wendy Armacost
5 months ago
We had a wonderful time! Our driver, Matt, was friendly and efficient. Our favorite winery was definitely Keuka Springs - don't miss it! All in all, I highly recommend PALS - service was great and the price was solid.

  Julie Auger
10 months ago
PALS was great for our anniversary trip to Seneca Lake. I spoke with Tam to plan/book the car service for two days and she was very helpful with making recommendations and suggestions on what to do and when. She made the process seamless and made herself available to answer all my questions. Tawny was our driver and she was great! She was friendly, on time, and flexible with our plans for each day. We really enjoyed the whole process from beginning to end. I can t recommend them enough. They planned the whole itinerary for each day and took us to all our must sees. It was definitely worth it!

  Christine Sutter
4 months ago
Mark did an excellent job picking a wonderful assortment of wineries around the Keuka lake. We would highly recommend PALS and would definitely use them again in the future.

  Ashley Gonzalez
6 months ago
We had such a great driving service experience with Tawny. She was extremely safe and personable. Definitely will book again when we come back to the Finger Lakes!!

  Lesley Westerfer
7 months ago
We had such a great experience with PALS! Our driver was super friendly and made our day so easy. We were incredibly thankful to have dependable transportation as we enjoyed a handful of area wineries!

  gary don
9 months ago
Stefan did a great job for our wine tour with 5 people. Professional, clean and at our service the whole day. I would highly recommend PALS to anyone who wants a tremendous wine experience in the Fingerlakes.

  Brittany Walters
7 months ago
Tawny was great! She planned our itinerary perfectly- even with a few changes throughout the day! Next time we are back in town, we will definitely use PALS for our wine tour

  Kelsey Thornton
9 months ago
We had such a great tour with our driver Tawny! She was very prompt picking us up at our pick up location, arriving 15 minutes early. We unfortunately had a bit of rainy weather on our day, but Tawny came into the wineries to bring us umbrellas so we wouldn't have to walk out in the rain! She was extremely knowledgeable about the area, and shared some stories as we drove around Seneca Lake. We couldn't have asked for a better service or driver. Thanks again Tawny!

  Katie Music
2 years ago
We used PALS on 10/15/21 for a 6 hour wine tour and had an incredible time. Our driver, Marty, helped deliver the perfect day for my husband and I, who were first-timers to the Finger Lakes. We trusted his recommendations on where to go, and he was spot on each time. Marty has great relationships with many of the vineyards, so we were spoiled at each stop. He was able to make great restaurant recommendations for us as well!The vehicle was very clean and comfortable. The team was very responsive via electronic communications prior to our arrival. We would highly recommend PALS, and can t wait to work with them again on our next trip back to the Finger Lakes!

  Sue Cruger
a year ago
My two daughters and I went on a wine tour in early August. I was having difficulty finding a driving service because it was a last minute trip. We were so lucky that someone cancelled with PALS! From the phone call to the driving service, I was impressed! The booking process was easy, and our driver Tawney was amazing! She not only created the tour based on our wine preferences, but when we asked her if there was a place nearby to eat lunch, she rearranged our tour to include an awesome winery that had amazing food! During our tour I had asked her if she knew of a place that served brunch with mimosas where we could go the following morning. Tawney searched around, found a place, and even made reservations for us! I cannot say enough about PALS and our driver! I will definitely use this service again!

  Holly Elicker
8 months ago
Tawney was a great tour guide. She went above and beyond to help us plan our tour and even what we were going to do the next day. She gave us great suggestions and even called a place for us to see if they took reservations. She was very friendly and treated us as queens!

  Danielle Gibbons
3 years ago
We had a great experience with PALS! They were easy to communicate with, and we got a great deal on a private tour for going on a weekday in October. Our driver was prompt, knowledgeable about the area, a safe drive, and all-around great. I liked that we had our own private car during this time and that PALS provided little goody bags that included snacks and water. We were also able to set our own schedule and choose the wineries that we wanted to visit, which was ideal. I would absolutely recommend this service to anyone, especially since I was initially overwhelmed by all the options when I first started my search!Service: Private tours

  Melissa Corbin
2 years ago
We came to the Finger Lakes to celebrate my mother-in-law who turned 80 in the summer. As I looked for a car service, PALS was the most responsive and reasonably priced. They were excellent at helping to suggest wineries for us to visit. On the day of our tours, Melissa was our driver and she was punctual, informative, and friendly. We really enjoyed our time with her. I highly recommend PALS car service and would use them again next time I am in the area.

  Amy Molnar
2 years ago
Highly highly recommended PALS car service !!!!! Excellent communications from this company via electronic. Very professional. First time hiring a driver and it won t be my last time.The experience was amazing. Mike was our driver for the 6 hour tour. We had already had our list of wineries we wanted to do tasting.I had ask him about another winery someone we meet earlier told us. While we were at our first tasting he called the winery I had asked about to find out if we need a reservation. He also gave us a great recommendation for our lunch stop. This was an amazing experience from start to finish.Great company Great service.

  Melissa Ostrowski
3 years ago
We visited Seneca Lake for a girls weekend and booked with PALS. The booking was quick, easy, and prices are fair! Stephan was responsive and friendly! Our driver , Marty, was prompt, had little goodie bags for us and the car was spotless!! He was friendly, and listened to us and was able to customize our day to what he knew would like! We had the BEST day! Thank you so much! There was nothing more we could have asked for and would 100% recommend PALS and Marty!!!!

  Michael Cliver
11 months ago
Worst experience imaginable. The driver spun tires out of the driveway leaving the air bnb we were staying at slinging rocks at my Yukon. After a couple stops we noticed a severe smell coming from the passenger rear tire. Upon inspection the hub and rim were very hot. They didn t have any other vehicles so we were taken back to our air bnb and couldn t finish the tour. This transpired at 1 pm. 6 of us were out our tour tickets. Find another ride you might get stranded.

  Kayla Kutzscher
a year ago
We absolutely loved PALS service. We do an annual wine weekend and this year we hired them to drive us around. Tawny was absolutely amazing and such a sweetheart. And the office staff is amazing as well. 100% would recommend for your wine tour!

  Meg Clark
a year ago
We had a great time with Pals on our recent wine tour. Mike was our driver and was very friendly and knowledgeable. He took us to several different wineries, all with different atmospheres . He gave us good tips for other places to visit and things to do on our trip.I highly recommend Pals and would definitely use their service again!

  Heather DeMoras
4 years ago
PALS was Excellent! Really, this is the best way to see the Finger Lakes Wine Country! We live in the Finger Lakes area and were spending the day with good friends and clients on a wine tour. Our tastes in wine vary, and the ability to structure your own tour really fit the bill. We were able to see wineries on AND off the wine trail. We were a chatty group and the times we spent at each location differed, but somehow our driver Stefan always knew when to have the car ready, and his communication with us in the days before the tour helped us figure out the best schedule for our locations. The Wine Tour Survival Kits were thoughtful and helpful and with Stephan's guidance, we were able to comfortably see 8 great wineries and get a wonderful lunch to make an awesome day. If you're not sure about hiring a car service, you should know that its a great way to have a worry-free tour. Next time, we're hiring PALS again!

  Lori Dormann
4 years ago
My husband, myself and another couple did a 6 hour winery tour on May 17th. Stefan was responsive and informative when booking the trip, coming up with an itinerary that included wineries both couples would enjoy. Our driver Marty was excellent. He arrived on time, offered suggestions for wineries and lunch and helped make our day very enjoyable. The vehicle was clean and in good condition and we each got a "survival kit" with water and snacks. Would definitely book with PALS again on our next trip to Seneca Lake. I highly recommend.

  The Herrmanns
4 years ago
PALS was very professional in booking and arranging some winery visits for our group of four this month. Our driver, Marty, was terrific. Prompt, professional, affable, and very knowledgeable on the local wineries. He took us where we wanted to go and gave us some nice tips on the wineries strong suits. He was a pleasure to spend the day with and we highly recommend.

  Tanner Lashinsky
5 years ago
Not a local to the finger lakes, found PALS via yelp. The price was very competitive, the lowest that we found for great service. The owner reached out personally and asked what we were looking to do and what wineries that we would like to visit, not knowing the area we gave him criteria and he took it from there. James, our driver was great. He was on-time and always smiling and willing to take excellent care of us. He made the time in the car great and shared good conversation. We didn't quite know at the end and James was willing to turn around and go back the other way when we changed our mind, it was great. Anyone that asks for a car service near Seneca lake will be pointed here, service above the rest! Thanks for a great Saturday, can't wait to come back!

  sherry lipka
4 years ago
I recently hired PALS car service and wine tours to take myself and a couple of girlfriends on a wine tour of Keuka Lake. We had Melissa as our driver and she was amazing. She was professional but so much fun to be around. We were so impressed with the winery survival bags provided and the level of service provided. We will definitely be using you all again next year! Thanks again!

  Jenn Konsul
4 years ago
It was a wonderful experience with PALS from the initial phone call to the day with Marty as our driver. We had a general idea of where we were heading but Marty supplied us with excellent recommendations and made sure we had a great day. He was accommodating and made our birthday celebration even more special. Thank you and we hope to see you again next year!

  Donna Oursler
2 years ago
I am usually the driver on our wine adventures, but this time my friends insisted we get a car service and I'm so glad we did!!They were easy to book with, responsive to our inquiries and Marty, our driver couldn't have been more considerate.I highly recommend using PALS when visiting the Finger Lakes region!Service: Private tours