Duffy's Penfield Automotive

4.8 (67)

  1847 Penfield Rd, Penfield, NY 14526
  (585) 381-5110
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Callie Gilbraith
3 months ago
Everyone at Duffys has gone above and beyond every time for us and our vehicles. They are fair , timely, professional and amazing mechanics.We recommend them all the time.

  William Armstrong
a year ago
After a number of visits, over several years, Duffy's has always been friendly, knowledgeable, and honest. There's nowhere else I'd trust to work on my classic car.

  Angela Possemato
2 months ago
Duffy's is the best. Local service, friendly, exceptional work, professional, 10 stars.

  Brittney Pender
a year ago
I brought my 12 year old car to Duffy s because of the great reputation I keep hearing about. Sue & Ed were wonderful as well as the other mechanics there. He checked everything and gave me a timeframe for what may need to be looked at in the future. Very trustworthy which is hard to find. My new place for my car!Services: General repairs & maintenance, Brakes, Oil changeServices: General repairs & maintenance, Brakes, Oil change

  K.A. Carroll
2 years ago
We love Duffy's and have been using them for our immediate & extended family cars for almost 20 years. We wouldn t take our business anywhere else. Honest, trustworthy, reliable, professional. Highly recommend!!Services: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Oil changeServices: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Oil change

  Trey Lockhart
4 years ago
We have brought our cars to Duffy's for many years, and our experiences with them have always been extremely positive. They are honest, expert mechanics, and as an added bonus Sue and Ed are wonderful people to interact with. I couldn't give a stronger recommendation, they are the best.

  Kathy Malboeuf
a year ago
Ed, the owner of this garage, is great ! Had an issue with my car , I called, and He said," Bring it on Over." That's the kind of shop this is . They care about you!

  Jeremy Eaton
2 days ago
Quick turn around, great service

  Tara Bissonnette
4 months ago
Super sweet people! Very accommodating :)

  Aaron Glanville
3 years ago
Personable, knowledgeable and professional staff. Easy drop off and pick up. Quality work at expected prices.

  Kevhill07
3 years ago
Duffy's is a family-owned auto repair shop in Penfield, NY. They have been taking car of all my cars for over a decade, and we wouldn't consider another shop. The owners and employees are exceptional and the rates are always good. I would highly recommend Duffy's for anyone looking for an auto repair shop.

  Shannan Smith
4 years ago
Love Duffy's, they always take great care of us! We've been with them for over 10 years. They always offer options, don't pressure you in to things. We won't go anywhere else.

  Steve R.
4 years ago
We had a flat tire at the start of the busy Thanksgiving Holiday travel week, a time when this family-owned and oriented service garage is scheduled to be closed as part of the week's celebration. Needless to say, their bays were backed up with work. However, they were not only able to get us an exact matching tire at a very good price, but put it on the car in under 24 hours. Much appreciated service from the "young couple" that owns this place.

  John Bennett
5 years ago
I highly recommend this place. My normal car guy went in for surgery and is out of commission for the next few months so I wanted to try Duffy's as it is right by my home. Could not be more satisfied. If you want a small town car shop feel, honest owners, friendly service, and very quick service at that, go here

  Trent Huff
7 years ago
Friendly enough folks, but a long story short.... i don't trust this shop. Go to Advent Automotive for honest dealings and good pricing. They're my normal repair shop but an "emergency" forced me to use Duffy's in a pinch. Would certainly not have chosen to go there.

  Cally Weddle
3 years ago
I love Duffy s! I ve never had a bad experience here. Prices are fair & you support a locally run family business- it s a win win!Services: Tires, General repairs & maintenance, Oil changeServices: Tires, General repairs & maintenance, Oil change

  Tricia Re
10 years ago
I had to call twice to obtain a price quote. The third time I called I scheduled the work to be done. Knowing the parts had to be ordered I called 3 weeks in advance and told him what parts I needed. After dropping off my car I receive a phone call telling me that my car could not be repaired because the main part I needed was never ordered. The mechanic denies I ever told him I needed that part. He only admitted it was his mistake to pacify me. Instead of apologizing and offering to make restitution, he rudely told me he could not fix the car today because the part takes 3 days to come in. Will not recommend or use them in the future.

  Ryan Stush
3 years ago
As it turns out, this is where I bring my cars to correct the repairs I had done elsewhere. Extremely fast service, they show you the broken part while demonstrating why it's failing, and are completely transparent regarding repair options. A superior service.

  Tom Birdsall
4 years ago
Will always be taking our vehicles to Duffy's. Honest & knowledgeable team,with a quick turnaround. Ed & Sue are always pleasant to deal with.Boz

  Tom Widell
a year ago
Ed and his staff are top notch professionals and very pleasant to deal with. His knowledge and experience are second to none, and the customer service keeps people coming back. Very fair prices as well.

  Ana Coqui
a year ago
Love the personal attention and great local service from the folks at Duffy s. Reasonable and professional car service!

  Jeff Congdon
6 years ago
Ed has repaired my cars for years. Always honest, reliable, and conservative. No worries when you drop your vehicle off there.

  Ryan
10 years ago
Best auto repair in Rochester. Honest, friendly, family owned garage. Won't take my car anywhere else.

  Tim
7 years ago
Great shop. Quick service, very trustworthy, knowledgeable and fair prices. Can't beat it!

  Jim Mastro
5 years ago
My daughter went to go get an inspection sticker and they they told her that it needed brakes and I cannot leave the garage until it's fixed they told I fixed it for under $100 in parts and if it only took me an hour the job should only been about 200 to 250 I called other Auto Part places or automotive places

  Jack Page
a year ago
Had a great experience at Duffy's. I will be coming back.

  Kevin Bolton
7 years ago
Ed and Sue are genuine and skilled. I totally trust their assessment and recommendations.

  john wilkie
4 years ago
The great place to take your car always a fair estimate and a very professional job

  Rebecca Oliver
6 years ago
Love them. Always give me a fair price and I m never afraid of being swindled

  Jim Gulley
6 years ago
Our longtime car mechanic shop owner. Fair pricing.

  Opening Hours

Monday 7:30 AM-5 PM
Tuesday 7:30 AM-5 PM
Wednesday 7:30 AM-5 PM
Thursday 7:30 AM-5 PM
Friday 7:30 AM-5 PM
Saturday Closed
Sunday Closed

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