AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tone
a week ago
Needed a battery, have purchased here before because they do free installs. This time, the kid looks it up in the computer (I still have same car) and now he says they can't install for me because computer has to be reset or some garbage. Maybe he was being lazy. They installed the battery that was in the car. Ridiculous. Had to go buy a ratchet extension that I didn't want to buy to install it myself. Decent price for the battery though, and they knocked off 20 bucks because it lasted 9 months less than it was supposed to have lasted. Install was quick once I had the right tools.

  Danielle Annis
9 months ago
So helpful! After my windshield wiper flew off my car last weekend, I purchased a new one at AutoZone today. An associate named Joseph was incredibly helpful in helping me choose the correct one and showed me how to install it! Thank you!

  Panta Brown
8 months ago
The only reason I returned was because I purchased my original battery from them. None of the Salesman were knowledgeable. They couldn't replace my battery. They said they don't install batteries anymore. Next time I will go to Advance Auto. They do everything. Auto Zone lost my business.

  B GH
a year ago
I am a long time AutoZone customer, and this store finally made me sit down and write a review. Got to share how absolutely awful the service often is in this particular store. I understand it s hard to find and maintain qualified people in this type of business, but one should ask how low is finally low enough. I will avoid this store going forward, and heck maybe drive five minutes further to Napa or Advance, which they both have better more courteous and helpful staff or at least not as rude and unprofessional as these guys.

  Joe Olivet
4 months ago
My gut feeling tells me this not a nice place

  christopher pelaia
a year ago
I was here back on February 22nd, the clerk at a gas station told me my headlight was out and I was on my way to a concert at the Paramount it was extremely cold that night and I was having trouble changing a lightbulb. I went inside and ask for help and without hesitation Chris came out and helped me change the bulb

  GYANA RB. NY-USA.
2 years ago
May all beings be well and happy, take care.

  Donna Lewis
2 years ago
The best AutoZone in the area! I was in a bind and the staff helped me even though they were short staff. The sales associate went above and beyond for me and ensured my car was working before I left their location. Best staff in Westchester County.

  Erik Aldeborgh
3 years ago
DO NOT SHOP HERE!!. They refused to honor the warranty on a premium battery I purchased there about a month ago. The battery did not hold a charge even after my mechanic replaced all parts that would otherwise cure the problem. AutoZone said if the battery takes a charge, that is all that is necessary for it to be considered a good battery and to not have to replace it, no matter how many times I return with it dead. They will put it on a charge at the store, and if it takes it, it is a good battery even though it will only hold it for 12 to 24 hours. VERY FRUSTRATING!! Lost a regular customer with this kind of customer service. Many other choices in the area.

  Bill Goss
4 years ago
I ordered a part via the AutoZone website as it said that it was in stock and immediately after placing and paying for my order I received an email saying that it was ready for pick up. When I arrived at the store I was greeted by Cyan who just hung up the phone with another customer who was apparently waiting for an order and she said that she d reach out to the driver as the part was still at the hub. I told her that I was there to pick up an order that I placed online. She asked how it was placed, I told her by me on my phone and I showed her the confirmation email. Needless to say she still asks me my vehicle information which I gave her and types it in as if I were just walking in to the store, completely ignoring my confirmation number from the online transaction. Then, low and behold, we re out of stock. We have them at the hub and they can be here in a couple of hours. As I told her I wanted to cancel the transaction she asked another employee how to cancel a transaction. Before he did he asked what my part and order number were. Going the extra step of actually looking on the shelves right behind where Cyan was standing he located the part I ordered already pulled waiting for me to pick up. It seems as though deny, deny, deflect is something that is practiced quite well at this store. Maybe retrain, retrain, actually look for the part should be practiced. First and last time in this location.

  Joe O'Connor
7 months ago
Staff was friendly and the place is clean. Couldn't find some items

  Senyo Tsedze
3 years ago
Terrible associates. Don't know if they are all like that though. Went there to buy muffler tail and there were two ladies and a young guy who seems not to know their stuffs but were rude. The only AutoZone I visited with such kind of behavior. The one in Greenburg, Tarrytown road in New York is the best. If you want some real help and good customer service, please go there.

  TanNes Motor Corp.-TMC
6 years ago
Horrible experience. I was approached by a salesperson who answered the phone while I was in mid sentence and stayed on for 15minutes! Beside higher prices, terrible service and little inventory, there are better choices less than five minutes up the same road. Definitely skip this place for auto supplies!!!!

  Timothy Murphy
a year ago
Very wide assortment of Auto related product and a great staff. Super convenient for anybody living in the Mohegan Lake or Peekskill area

  joe ago
6 years ago
YOU GUYS SUCK!I was just there. I patiently waited for assistance. One person was waiting on the woman ahead of me. the other person was doing something on another computer and totally ignored me. The owner came in and he proceeded to help ith the woman in front of me. I waited patiently. That woman left. I stepped up to the counter and proceeded to tell the sales person what I needed. She started to look it up on the computer. The owner asked a question and she stopped to respond to him then another employee came to the counter an started talking to her and have her sign something!It is obvious to me that at Auto Zone the customer does not come first. I drove up to Advanced Auto and got what I needed.I am done with Auto Zone!Joe Agosta

  yamil castillo
a year ago
Great costumer service and friendly staff

  Brian whittaker
3 years ago
Been using this location for few months .The employee Edwin is always very helpful .He should get some recognition for his 100,% he Gives.

  Courtney Commercial
a year ago
Always good experience do far in any that I have needed to vusit

  Joe Perez
4 years ago
They seem to have more things than other auto parts store on the shelves are always stocked. I changed my first post and it and really good auto parts store. I think there going to be around for a long time.

  Frankie
5 years ago
My family and I stayed at Dunecape Villas not to far from here. My sister in law and her family were staying at this location. It far from the beach!! Everything else looked ok.

  Jackie Lawrence
5 months ago
Usually have what I need for the car.

  kevin battle
6 years ago
I was told my part was gonna be there at a specific time, so I set my appointment with my mechanic n here I am still waiting for my part which has s three hours late.. for ur money n peace of mind, just continue to to to bridge auto n advance auto at the beach.. wasted a day waiting with no answers just excuses

  Abraham Llauger
2 years ago
I purchased a Battery for my 2008 Honda CRV. Purchased the Duralast Gold, 500 CCA. Bought a Duralast 6 years ago for my other 2008 Honda Accord still going strong.

  Pedro _L
4 years ago
Customers service Zero!!! When I went into the store the workers did not acknowledg'd I was there for over 5 min the guy on the computer did not care that there were customers in the store! If I could I would give this store ZERO STARS...

  R S JR
2 years ago
EXCELLENT AUTO PART STORE GREAT CUSTOMER SERVICE AND HELPED PUT ON NEW WIPER BLADES ON... BOSCH WIPERS WORK AWESOME GREAT SALE WILL DEFINITELY RETURN

  Jesus Tirado
4 years ago
Cyan cashier was very helpful and knowledgeable of products, she help me and i will most definitely be shopping and coming back again at this establishment. Thank you auto zone

  Jonathan Sorken
a year ago
Early Sunday hours is good, clean store, polite and helpful staff.

  james gasca
2 years ago
Store was clean but not well stocked. Employees seamed more concerned with putting inventory away than helping customers.

  Johnathan obrien
2 years ago
There is never anyone there to help if you have a question and if you are lucky enough to get someone, they don't know anything about cars.

  Chris Gephard
2 years ago
Very helpful staff. I will use them again for sure.