Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
eyesofhaze
2 years ago
Best sled repair shop anywhere. They fixed my sled I ripped in half. No other shop would even consider trying to fix it. I drive 2hrs every time just to get my work done here...that was 2018 2022 seems to be a different story the new lady that works the front desk is rude and needs.to find a different job..she never picks up the phone. And if she does she is ungodly rude. I spend alot of money here and dont feel I deserve to be treated so poorly.
Dennis Parker
a year ago
Always a great experience at Rock's, All the staff is always super helpful and friendly. Great prices. My go to for.all my UTV and snowmobile needs
Amanda Sweet
8 months ago
Owners And Staff Were Very Friendly, Welcoming, And Helpful. Spent The Necessary Time To Help My Fiance' And I Locate What We Needed, WITHOUT Making Us Feel Rushed In Any Way. VERY Talkative And Likable Group Of People.
Kelly Miller
a year ago
I wish I could leave 10 stars! The Team here makes you feel like 'family' and takes excellent care of you. The mechanics are knowledgeable and honest and give you the facts, before sinking money into an aging sled. They do their absolute best with the hectic season thrown at them each year and the ladies at the front desk make you smile!
John Petrie
3 years ago
First class, there service is the best. They have a lot of diversity. My snowmobile is 53 yrs old, they had everything I needed. Some items r retro from other makes , but that's what it takes. I've been doing business with them for a long time.
carmen russo
7 years ago
I have been doing business with Rocks since 1976. I have always been pleased and satisfied with their service and prices. Had a great relationship with Carl and his wife.. Tonight I am not happy. I called to ask for a price a price and availability on a chain and new sprockets and i was told that they should have them and a rough price. OK so i then replied with i have about 80 minute drive one way so i kind of want to be sure and his reply was i am pretty sure we have them. I said so what you are telling me is that i will have to drive 80 minutes to pick up parts that you hopefully have? he said yup.. Not the old Rocks that i knew...
Matthew Crittenden
8 years ago
I've been doing business here for almost 5 years now. Definitely the place go-to place for any snowmobiling needs. Most parts are in-stock, and very reasonably priced. The staff are very helpful and the mechanics are there to help with any questions you could possibly have. They also sell lots of used parts. During the winter they are open late, lots of times they're still open at midnight. I highly recommend this place.
Brian Smith
5 years ago
This place has the WORST customer service. I ordered a part 2 weeks ago, told it would be in , in 3 days. It's been 2 weeks. And every time I call, they tell me they will call me back in a couple min. Then of course I NEVER get a call back. The WORST customer service I have ever experienced with any shop . Will not go back will not recommend. Straight up garbage customer service. Find you parts on Amazon or Ebay. These people can not be trusted.
Pete S
3 years ago
Took a seat to be fixed it was there 1 month and they never looked at it i called over 100 times not 1 time did anyone answer phone and when I drove to check on it they told me the foam was wet and it was sitting by furnace drying out, no problem that's great , sad thing they never looked at it , instead I was lied to for 3 weeks , BAD BUSINESS PRACTICE
Ryan Murphy
2 years ago
Outstanding!! Very helpful. will do anything to get you fixed up very very knowledgeable of what he s talking about and his wife is very friendly!!
tyler murphy
4 years ago
Great place reasonably priced if they quote you a price it's usually right on the money I haven't had them try and snake me from more money after they had the part fixed
Dean Thompson
3 years ago
Buyer beware!!! Have old electrical part in hand to match up! They will give you a part that they think will work!! If it dosen't work it's yours because they will not take any electronic part back !! 100 $ lesson
Christopher Boyden
5 years ago
Anytime I needed anything motorsports wise like atv or snowmobile parts if they didn't have it they could tell you when and it most of the time was a very fast turn around to get the parts needed. They also have an awesome repair team if you ever needed anything repaired their.
susan grim
6 years ago
Friendly....that s all. Bad service, sold bad parts and wouldn t own up to it. The son is a poor business man. Heard The business and estate is in bad shape. Should have seen red flags before we did business. Never again. The father would be horrified.
David N
3 years ago
Have been there with both ATV and snowmobile. Terrific work,very reasonable prices, and quick turn around time (depending on workload of course) . Well Worth the trip to get to them.
Matt
4 years ago
I dont write a lot of reviews if any but i gotta say the people at Rocks are very very helpful and always take the time to find what im looking for! You guys are great! Thank you for your great service!
David Barr
3 years ago
Great so far for our first time there and so far we'll see how we make out.seemed pleasant and knowledgeable I dropped off a motor to have it refurbished.
Bradley Corzett
11 years ago
Great place to do business if they dont have it no one does! Nicest people ull ever meet. Good prices good used part and great mechanics. Only down fall is little slow on repair due only to the large number of customers. Only place I go for anything snowmobile!
B Michael (Arctic608)
6 years ago
Great place, needed clutch work done by someone that I could trust to do a great job and knew what they were doing. I was referred by fellow riders. Was not disappointed.
Jason Bond
3 years ago
If you plan of going to get parts bring what you need with you it will make things easier and save you a extra trip. Also plan on being there a while if you go in the winter because they get extremely busy.
somesun4u
4 years ago
Great service and very friendly! Thank you so much for helping me out today!! Great prices too!
elisa c
3 years ago
Preston was great to work with. Very patient and helpful. If i'm still in the area, I'll be back for future services.
joe lauber
4 years ago
Love going ther great people to deal w iv been going ther a little over 20 years always a pleasure to do business there
Anti Matter
2 years ago
They are great. So many parts. Knowledge and super nice.Saved me money to.
Matt Poland
7 years ago
Been doing business with them for several years now. There very helpful, very nice and knowledgeable staff to help with any snowmobile issues. There open 7 days a week and till 9pm
larry deutsch
4 years ago
Great prices, these people know what they are talking about. Extensive new and used parts. Highly recommend
JMC Outdoors
6 years ago
People are amazing here have great service and cheap parts they can fix just about anything and no what to fix and wont over charge these guys are the best
Neal Turo
4 years ago
Always a line , moves along quick so don't get discouraged. If they don't have it you don't need it. But if you want it they can get it.
Timothy Campbell
2 years ago
Very nice people to work with. If they don't have it they will definitely do what they can to find it for you
Carol Matthie
2 years ago
Great place to go get parts for atv, utvs. Great prices. Staff was very helpful and friendly.