SCOVILLE-MENO AUTO PLAZA GMC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brandon Klugh
4 months ago
Such a story!I hit a deer unexpectedly and it totaled my vehicle. Getting my insurance settlement was like pulling teeth! Thanks to everyone at Scoville-Meno Owego, I was able to not only purchase my first ever vehicle, but I was also able to feel the generosity and care for my situation. Special thanks to Jeffrey Snover; He got me in and out with a vehicle in the matter of hours.If you need a reliable, affordable car. Go to Scoville-Meno in Owego. They have the best relationships with their customers and even better relationships with their lenders; guaranteeing you the best prices, and rates in the Southern Tier. I am so happy with my vehicle!!!

  Elizabeth Furman
6 months ago
I just got myself a beautiful new 24 Black GMC Terrain!! Everyone was very nice, especially Early, Peter, and Rocky! Thank you for making this a great experience once again at the Scoville-Meno family of dealerships!!

  W Seabrooks
a month ago
I purchased a car from them out of convenience. I did not feel respected at all by this dealership and felt like my feelings were dismissed at the time of purchase. Additionally, the dealer smoked while on the job as I was having the vehicle looked at by a third party garage. I give them the benefit that the vehicle I got was the best for my needs, but would not purchase again from this company.

  Bob Ide
5 months ago
I've purchased new vehicles for nearly 40 years and this purchase was by far my best experience/purchase yet. The entire sales team (Jeff, Pete, and Rocky) were knowledgeable and helpful and made my 90 mile trip to their dealership for my 2024 Sierra well worth it. I felt a sincere high level of honesty and integrity and would highly recommend them to everyone.

  Danielle Davis
6 months ago
Above & Beyond service from the entire team. I went in looking for a specific used vehicle a few years ago and the sales team ( Rocky Anderson ) assisted in getting me some great options to choose from. Before making a final decision their service team checked the vehicle to make sure everything was in perfect condition. After picking the perfect SUV they added some upgrades like heated seats and a car starter which have been working great since the day of purchase. Not only do I feel like they treated me like family, I feel like they are family. Thank you to the entire team for making my car buying experience enjoyable. While I love my SUV , I look forward to working with you on my next purchase!

  Cameron Fedish
2 months ago
Had a great experience working with Rocky and the Scoville Meneo team in Owego for a 2013 Silverado that was in fantastic shape. Would absolutely return for future business.

  Eric Wiggins
2 months ago
I would like to thank Rocky Anderson and Pete Ferri for an amazing experience with purchasing my vehicle. Both worked very hard to find the best truck for my needs and came up with a plan that worked for what I wanted and in my price range. Thank you both so much or all the time and effort you spent with me. I will be a return customer.

  Michael Whalen
5 months ago
Most efficient and friendliest car buying experience my wife and I have ever had. From inquiry to delivery, our questions were clearly answered, our needs were met and we were never "left in the dark." I highly recommend this dealership and will definitely be a repeat customer!!

  Karen and Richard
6 months ago
Jeff and the whole team was amazing to work with during the whole process! We even went to the Sydney location to look ant the vehicle we were interested in and they were awesome too! Thank you Jeff for driving to Sydney to pick up our new Pacifica!

  Danielle Saraceno
2 months ago
Highly recommend Jake and Rocky at Scoville-Meno Owego. They were both so great to work with, gave me a fair trade in value and I received the payment and vehicle I wanted. No hassle and no nonsense in purchasing my new car. Thank you for such a great experience!

  Austin Russell
4 months ago
The gentleman at scoville helped me with financing my first car at 19 with 0 credit history and they still did everything the could to get me my first car. 4 years later and Rocky helped me into the 2023 GMC canyon and made me feel like I was family. I greatly appreciate the whole team there and look forward to future buismess

  2 Bros Trucking Dispatch
5 months ago
WORST BUYING EXPERIENCE EVER. Purchased multiple vehicles over the past 45 years, BY FAR THE WORST.Left the dealership on Saturday, Nov 11, 2023 with a brand new $90,000 GMC Yukon and made it 18 miles out of town when vehicle began overheating due to a coolant leak. Coolant leaked on the running board (right side) of the vehicle as well as on the ground. Subsequently spent 3 hours on the side of the road waiting for roadside assistance on a 35 degree day with my 74 year old husband. We were "freezing".11/13/2023: Just received a call from the Service Manager that my vehicle has been fixed, coolant hose kinked (which was not noted on predelivery inspection ???? ) And the hose was only kinked, no sir, it was leaking. Hard to believe they inspected anything. Question to the customer "when are you coming to get your vehicle "----- and I live 2 hours from dealership !! I asked for the vehicle to be delivered to Syracuse, NY and was told "that is not a good idea, too much liability for the dealership". They just have every excuse in the book. Service Manager called again placing all the blame on GM, apparently they did not perform "Quality Control" prior to shipping the vehicle to the dealership. Seems to me like Scoville Meno did not do quality control either.Showed up this morning, Nov 14th to pick up my Yukon and not one person in the dealership had "one word to say to me". Apparently they could not find their voice to say "we are sorry this happened". No one gave a sh.. about my experience.Will definitely not be back to this dealership for service or any future purchases. Complete and total disrespect.Oscar and Kathy St.Onge

  Mary Ann
4 months ago
I had a good experience with this garage. It was my first time there. I needed an inspection.. a new wiper arm... They ordered the part. Garage put it on. Truck passed. The 3 men that I delt with were professional and knowledgeable... I would go back to this garage again... I trusted them. Answer my questions.....

  Melissa Tiffany
6 months ago
Rocky was by far the best car salesperson I've dealt with! He asked me what I was looking for and my price range and he delivered 110%! I never imagined I'd be able to get a fully loaded vehicle, but he made it possible! Looking forward to my next purchase with them!

  Jennifer Snover
6 months ago
I purchased my vehicle from Jeff in Owego. He was very caring and took time to make sure that the car I selected was the right car for me. Jeff is very knowledgeable about the features of the car, and he was extremely friendly and outgoing, definitely recommend going to Jeff! Service with a smile for certain.

  Chris Whalen
3 months ago
This experience was the definition of hassle-free. Never felt pressured, and more importantly Rocky and the team at the dealership helped me find the perfect vehicle for me. Amazing staff and experience.

  Sabrina Walker
6 months ago
Early Williams is an absolutely wonderful guy to work with. He walks you through each step and keeps you updated on the process of your purchase. He really takes in to consideration all the factors of the vehicle you re looking for and fits you with the vehicle that s best. He always makes sure you get the best deal possible and never fails to serve without a smile.

  Steve
2 months ago
I get my vehicles detailing done there and they do a good job . Never bought a car there or had service work done but my parents did.

  Marianne Couch
a month ago
Repair shop didn't want to look at my car, I'll get 2 new tires and go back one more time to ask them to diagnose some issues. If doesn't work out then I'm done tbere. Later: they did do.most of the work I needed to pass inspection, comparable to other shops. Thank you for your help!!

  Kristi Begeal
6 months ago
I have bought my last 4 cars from Scoville-Meno in Owego. My experiences have been nothing short of amazing with Rocky and the team at Scoville. Even with the shortage of selection over the last few years, my wants and needs have never gone unnoticed. I have been shown multiple vehicles that although, have fit my wants, I ve never felt pressured that I had to choose one that I was not fully satisfied with. When we have come across the one that checks every box, the experience has been unlike any other. I will continue to recommend anyone and everyone go to see Rocky at Scoville-Meno in Owego! The best that has ever been!

  Dale Folejewski
4 months ago
The whole Team at Scoville Meno does a great job of making sure you are buying exactly what you want! Highly recommend to anyone looking to buy a vehicle to check these guys out.

  Kathy Schneider
6 months ago
Can't say enough about the Sales Team in Owego !! We have bought out last 2 SUV's from Scoville Meno in Owego and are currently looking at trading for new SUV.. Their Team showed us several vehicles and went through all the options and features on each with no pressure.. When we make a decision on what to purchase they will certainly get our business..

  Dennis Gates
6 months ago
took my truck to baindridge location . first they didnt even know if they could do the warranty work "had to go ask". after 2 day i called update it was done wand ready. but no one could call. when they were asked what repairs were done was told they could find problems "even know i showed video and gave them the trouble code. when i picked up was told to take it to mathews per the service man Denny. waste of time so much for doing business local.

  Trentonpowers Powers
6 months ago
Do not use their car wash across the street, an absolute waste of $16. Left the tires and painted serfeces in almost the same condition when I arrived. Also to note, inside car wash the unit head itself is covered in mold and green mildew, just filthy. Save your money or go somewhere else.

  Boyd Simpson
8 months ago
After arriving in New York as an implant from out of state, I cant express how dismayed I've become with the service on my 2013 Buick Lacrosse in January of 2023. This is a totally new disappointment in service at any Buick GMC service location. I guess I should've known what I was in for with the "Sanford and Son" theme song playing on my mechanics phone as he engaged me to summarize what was needed. Although I had major no issues with my car prior to it being shipped by my employer, my vehicle hasn't run correctly since its botch repair. It's loud, shaking while driving, and gas mileage decreased exponentially. After spending over 2.5k on repairs I expected so much better from any Buick GMC operation. Cerritos California Buick GMC has treated me so much better, and it's not just because I purchased my car there brand new. I valued them, and felt valued as thier customer. That is not how I felt leaving Owego's version of what a Buick GMC service location should be. I'm at Matthew's Auto in Vestal and they already made it clear my tires were out of balance and provided relevsnt proof, oh and guess what? That was a service Owego was supposed to have fixed, among other safety issues.Extremely disappointed disabled OEF/OIF Navy Veteran.

  Mike Blake
2 months ago
Long wait, but wash&wax was fine.2-3-2024 Wash & Wax were fine. I wish the undercarriage wash was better to remove winter salt/sand.

  Brian
a year ago
The Owego service center went above and beyond with regard to customer service and the work on my canyon. I had a complex steering issue and the team there was excellent. The Service manager Brian went above and beyond to fix the issue, get me a loaner and see the repairs to the end. Jake also intervened I was humbled by how much they helped me get my truck back on the road. I have bought two vehicles from the Scoville Meno Auto Plaza in Owego and the way they treated me at the service center only reinforces my loyalty to their group. I mean it when I say, they went well beyond their means to help me and I am extremely grateful. They are the best in the business, all class and they do the job the right way.

  Jeffrey Cunningham
a year ago
Looking to purchase a new vehicle and was referred to Rocky Anderson and Scoville-Meno by a family member. Rocky provided excellent help and advice, allowing us to see a number of options and figure out what best fit our family. It was a great experience, and made me feel comfortable and confident in our selection. I can t recommended Rocky and Scoville-Meno enough!

  lucas carey
2 years ago
I had the pleasure of working with Jeff who I would give five stars to. What makes me give a one star is I went looking to buy a used suv and they didn t have much of a selection on there lot so they had to have the vehicles brought from the other dealers which is fine but I was constantly reminded what it costed them to bring cars to there Owego location as that should matter to me the car buyer. Jeff personally never said anything about it but the two finance people kept saying it costed $100 a piece to bring them i finally had to say I was going to pick the car I wanted not the car they wanted me to pick. In the end I ended up going to a different car dealership that respected me

  Jameson H
6 months ago
Amazing place great friendly staff to help suit all of your needs one of the salesmen Jeff got me set up with exactly what I was looking for couldn t ask for more